Use and Care Manual

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Troubleshooting
WARNING: Never use a defective appliance. Always switch off the appliance and disconnect it from the outlet or
remove the battery before you start to troubleshoot.
Fault
Possible Cause(s)
Solution
The unit will not turn on.
The battery is not charged.
Make sure the battery is fully
charged by plugging the battery
charger into the charging port, then
plug the charger into your wall
outlet and keep the charger plugged
into the unit until the charger light
turns Green. (See pages 6 - 9)
The battery is not connected into
the unit properly.
Make sure the battery is plugged
into the cleaner, making sure the
wire connection form the battery to
the cleaner is properly seated. (See
pages 6 – 9)
Switch is in the “off” position.
Turn the on/off switch to either the
“Scrubbing” OR “Mopping”
position. (See page 6).
The brush speed is low.
The battery is not fully charged.
Make sure the battery is fully
charged by plugging the battery
charger into the charging port, then
plug the charger into your wall
outlet and keep the charger plugged
into the unit until the charger light
turns Green. (See pages 6 - 9)
The spinning brushes are dirty or
debris is trapped in or around the
brushes.
Remove the debris that is causing
the slow brush speed, and clean the
buffing pads If necessary. (See
page 11)
The water/solution will not spray
out of the sprayer nozzle.
The sprayer nozzle is clogged or
the tank is empty.
Use a paperclip or toothpick to
remove the blockage from the
sprayer tip.
Make sure the water tank is filled
to the appropriate level.