Installation Guide

CARE AND MAINTENANCE

• Clean carefully by gently wiping with a grit-free damp cloth.

• Use only mild soap with water.

• Never use acids, harsh chemicals, or abrasive detergents to clean the faucet surface.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION

There is a leak from

spout when the

spout is swaying.

1. The cap has come loose.

2. The o-ring which is between the

spout and body is worn.

1. Tighten the cap.

2. Call customer service for a new

o-ring and replace it after you receive

the new o-ring.

There is a leak from

under the handle or

there is a leak from

the spout when the

faucet is off.

1. The bonnet nut is not tight enough.

2. Rubber washer and sealing gasket

on cartridge are worn.

1. Remove the handle and retighten

the bonnet nut.

2. If the problem occurs after

retightening the bonnet nut, call

customer service for a new cartridge

and replace it after you receive the

new cartridge.

There is a leak from

aerator when the

faucet is on.

1. The aerator does not fit correctly on

the faucet.

2. The aerator washer is missing.

1. Reinstall the aerator.

2. Call customer service for a new

aerator and replace it after you

receive the new aerator assembly.

The aerator has

irregular or reduced

water flow.

The aerator is dirty. Remove the aerator and clear debris.

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