Installation Guide

8
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Water does not
completely shut off.
Rubber valve seat is dirty, stuck, or
broken.
1. Shut off the water supply to the
faucet that leaks.
2. Remove the handle on the problem
side. Loosen the bonnet by turning
it counterclockwise. Lift out the
cartridge assembly.
3. Inspect the rubber valve seat in the
faucet body. If there is debris or
brass scrap on the surface of the
seat, remove it. If the rubber seat is
stuck tightly in the water inlet hole,
push it gently with a ngertip so
that it moves up and down smoothly.
The spring (smaller end up) must be
replaced underneath the valve seat.
If the rubber valve seat is worn out
or broken, replace the cartridge by
calling customer service.
4. Replace the cartridge in the faucet
body. Make sure that the ridges on
the two sides of the cartridge
bonnet t into the grooves on the
two sides of the faucet body. Tightly
screw the bonnet onto the faucet
body.
5. Re-install the handle.
Faucet leaks around
aerator.
Aerator incorrectly tted. 1. Unscrew the aerator by turning it
clockwise. Inspect the black rubber
packing inside the aerator. The
rubber packing should be at.
2. Screw the aerator onto the spout
end and tighten.
Improper water
pattern.
Aerator dirty or small parts inside
aerator improperly installed.
1. Remove the aerator from the spout
end by turning it clockwise.
2. Gently ush the small parts inside
the aerator to clear away any debris.
3. Re-install the small parts as shown
in the exploded diagram. Metal
screens must be at and plastic
supporter must be straight.
4. Screw the aerator onto the spout
end and tighten.
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