Installation Guide

7
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Leaks underneath
handle.
Bonnet has come loose or O-ring on
cartridge is dirty or twisted.
1. Move the handle to the OFF position.
Loosen the handle set-screw and
remove the handle.
2. Tighten the bonnet by turning it
clockwise. Move the cartridge stem
to the on position. The leak should
stop draining out from around the
cartridge stem.
3. Shut off the water supply. Remove
the bonnet by turning it counter-
clockwise. Lift out the cartridge
valve. Inspect the larger O-ring
on the cartridge bonnet and the
smaller O-ring on the cartridge
stem.Remove any debris from the
O-rings. If either O-ring is twisted,
straighten it out. If either O-ring is
damaged, replace the cartridge by
calling customer service.
4. Position the cartridge back into the
faucet body. Make sure the ridges
on the two sides of the cartridge
bonnet t into the grooves on the
two sides of the faucet body. Tightly
screw the bonnet onto the faucet
body.
5. Re-install the handle.
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