Warranty

This warranty is exclusive to PII and is in lieu of all other warranties, obligations or liabilities implied by
PII. Any properly installed and maintained product that becomes defective with normal use will be
covered under this warranty.
Please follow the procedure for our “Lifetime Warranty” below:
1. Contact PII Customer Service prior to returning product, phone [phone].
2. Provide a copy of original, dated purchase receipt, a written description of problem and any error
codes that were displayed.
3. Include return shipping information: name, address, phone number and e-mail address.
4. Package product appropriately and ship product postage prepaid.
5. We pay “Return Shipment” for products covered under our “Lifetime Warranty” policy.
Return to:
Progressive Industries Corporation
Warranty Service Department
1020 Goodworth Drive
Apex, NC 27539
Installation and Maintenance Procedures
EMS-LCHW and EMC-HW Models, see detailed Installation and Instruction Manual Procedures. For
Models: PT-30, PT-50, SSP-30, SSP-50.
1. Inspect Campground pedestal receptacle prior to inserting your surge protection plug for excessive
dirt, corrosion, rust and/or moisture.
2. Make certain your surge protection device is free from dirt, rust and moisture that may have
accumulated on prongs and ground plug.
3. Make certain your surge protection device is never permitted to stand in puddles, mud, tall grass, etc.
whereby excessive moisture can get into either of the (2) plug connections.
Unforeseen Circumstances
Circumstances whereby your Electrical Management System (EMS) or Smart Surge Protector (SSP)
products are not covered are:
- Natural disasters such as hurricanes, floods or earthquakes
- Vehicular accidents on highways, streets or off road
- Failure to remove or unplug product prior to moving or driving RV.
For your convenience, we now accept credits cards!
Website: http://www.progressiveindustries.net
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product,
where the product was purchased, or who you purchased the product from. Please review the warranty
carefully, and contact the manufacturer if you have any questions.