User manual

Problem Possible cause Solution
The room temperature is too
high.
Refer to climate class chart
on the rating plate.
Food products placed in the
appliance were too warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
There is too much frost and
ice.
The door is not closed cor‐
rectly or the gasket is de‐
formed/dirty.
Refer to "Closing the door".
The water drainage plug is
not correctly positioned.
Position the water drainage
plug in the correct way.
Food products are not wrap‐
ped properly.
Wrap the food products bet‐
ter.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
Water flows on the rear plate
of the refrigerator.
During the automatic de‐
frosting process, frost melts
on the rear plate.
This is correct.
Water flows into the refriger‐
ator.
The water outlet is clogged. Clean the water outlet.
Food products prevent that
water flows into the water
collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Water flows on the floor. The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
Attach the melting water out‐
let to the evaporative tray.
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower tempera‐
ture.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
The food products' tempera‐
ture is too high.
Let the food products tem‐
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
Progress 27