Users Manual Part 2

44
PROBLEM CAUSE SOLUTION
The crosshairs light up, but no
barcodes are scanned.
The barcode label cannot be read.
 Create new barcode label.
The barcode type cannot be read.
 Check whether the barcode type in the
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“Symbology settings”.
The barcode length cannot be read.
 Check whether the barcode length in the
configuration tool is enabled under
“Symbology settings”.
Scanner glass is dirty.
 Clean the scanner glass with a cotton swab.
The crosshairs light up, but the
barcodes are hard to scan.
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 To enhance the scanning performance, make
the following settings in the configuration tool
(config.proglove.de) under “Symbology settings”.
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Scanner glass is dirty.
 Clean the scanner glass with a cotton swab.
Scanning distance is not optimally
used.
 Position scanner closer or further away from
the barcode label and scan.
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