User's Manual

38
BLE HID - DATA TRANSFER
PROBLEM CAUSE SOLUTION
Barcode data is not transferred. MARK 2 is not connected to the
end device.
1. Scan the pairing barcode.

connecting and after a successful connection.
MARK 2 lights up green after the
data transfer, but no barcode data
is shown on the end device.
MARK 2 is out of range of the end
device.

 Bring MARK 2 closer to the end device and
scan the pairing barcode.
Different barcode data is trans-
ferred.
The keyboard layout of the end
device is set with a different
language.
 
tool to the keyboard layout of the end device.
 under
“Device settings - BLE-HID keyboard layout,” ad-
just the language.

3 negative beeps are heard and a
long vibration is felt.
MARK 2 cannot connect with the
end device.
1. Check whether the range between MARK 2 and
end device is < 10 m. If not, get closer.
2. Disconnect the connection between the end
device and MARK 2 and reconnect (see 19 Chapter
4) “Step 6: Disconnect MARK 2” and
“Step 4: Connect MARK 2.”
3. Scan the pairing barcode again.
4. Scan barcode again.