System information

The following prices are calculated:
-enduser cost: used for invoicing for costumers
-provider cost: cost that needs to be paid for service operators
-sales cost: sales commission. If not defined in price setup, then will be loaded from user’s settings (“commission”) if any
-company cost: usually used for profit calculations
-other cost: for any other purpose
Billing can be done from
1. the “Users and Devices” form, Billing tab, by clicking on the “Generate &Invoice or Report” button (billing for the actual user)
2. set up required directions and click on the “Billing” form (in this manner, billing reports can be generated for more users)
The billing process will always take in consideration the selected date interval.
Billing form:
1. On the Customized Billing tab after selecting the required date-time interval and direction, the prices are calculated after predefined parameters
(price/minute, billingstep). So you can do simple calculations using this form.
2. The CDR Prices tab will load the “enduser cost” and “provider cost” directly from cdr records (already calculated after real-time price settings)
3. Generating Reports and Invoices tab
Used for billing and reporting.
Fields explanations:
Provider: you must select the invoice emmitent here. By clicking on the “…” button, you can customize the company invoicing details.
Delete old invoices: if checked, than will clear the invoice files directory before saving the new ones.
Include inactive users: uncheck this checkbox, if you don’t want to generate reports (invoices) for inactive users (inactive for the selected period)
Include child users: for example you can select a Reseller as direction source, and all “child” users will be included in billing (where the parent id will point
to that reseller)
Include CDR records: include call detail records in appendix
Language: language of the invoice
Grouping: you can select any grouping options to be generated as appendix for the report
Price values: select the price field from the CDR record after which the billing are done.
Reporting: you can automatically save the generated reports or invoices to file, or open it one by one (you can decide what to do for every report -save, print
or just preview)
Format: file format (text, pdf) or printing
Real Invoice: if you would like only a quick report for the selected user(s), you can do it by setting this option to “
Don't generate real invoices”. If you choose to
generate real invoices, than it will take special processing for it (required for bookkeeping)
If you have selected a reseller, you should choose the “For Resellers” option. In this manner a real invoice only for the reseller company is generated. (A
report will be generated for all child endusers, but those report are skipped from the bookkeeping)
Invoice Comment: any comment here. This will not be shown on the report