System information

5.63. Abbreviations
ASR: average success ratio (percent of the connected calls)
ACD: average call duration. The same as ACL
(ACD: Automatic Call Distributor)
ACL: average call length. The same as ACD
SIMID: sim identifier. 13-17 digit number stored in the simcard (and written on the simcard)
IMEI: gsm engine identifier (should be globally unique)
ACT: average connect time. The time elapsed from setup until the connect in seconds
PF: profit. (for correct values, requires your billing module to be properly configured)
SUCC: successful call count (same as ASR but not in percent)
CCC: concurrent (simultaneous) call count
CC: callcenter
TCP: is a connection-oriented internet protocol
UDP: internet core protocol for datagram packets (not reliable)
RTP: media channel protocol
SIP: The Session Initiation Protocol (SIP) is a signaling protocol used for establishing sessions in an IP network. A session could be a simple two-way
telephone call or it could be a collaborative multi-media conference session.
H323: H.323 is an ITU (International Telecommunications Union) recommended standard, which provides a foundation for audio, video and data
communications on non-guaranteed Quality of Service networks
RAS: used in H323. Used between the endpoint and its Gatekeeper in order to
Allow the Gatekeeper to manage the endpoint (Registration, Admission, and Status)
GK Registration: Endpoint will send an RRQ and expect to receive either an RCF or RRJ
H225: Call Signaling is used to establish calls between two H.323 entities
H245: generally transmitted on a separate TCP connections by most older endpoints
REGISTRAR: serverside component that allows SIP REGISTER requests
IEC: international escape code
NEC: national escape code
AC: area code
NUM: phone number
ANI / CLI – Automatic Number Identification or Caller Line Identification
IVR – Interactive Voice Recognition
LCR: least cost routing (price)
BRS: best route selection (price + quality + other settings)
-ANI/CLI authentication: Automatic Number Identification/Calling Line Identification
-Toll free: is a special telephone number, in that the called party is charged the cost of the calls by the telephone carrier, instead of the calling party. This
can be configured as a normal access number (enduser) and eventually with higher billing (because we will be the billed party in this case)