System information

3. No calls
Check gw,sim and packet priority
Check the routing table
4. Wrong statistics (ASR/ACL)
Check disconnect reasons
Check if simcard is not blocked by service provider
5. Other problems
Check statistics
Check disconnect reasons
Check gw, sim and packet priorities
Check the routing table
Check the log files
Restart the gateway
5.23. Wrong disconnect reasons
1. Check firewalls
2. Check the log file for that directions
5.24. MManage cannot connect to the server
1. Ping the server box. If ping is working, then check your username/password
2. Restart the server if you are sure that it is blocked
3. If still is not working, call the administrator immediately
5.25. Too slow MManage
1. Check your internet connection
2. Check server processor load. If too high, then check server logs, and if necessary, restart the server
3. If the problem persists, call the administrator
5.26. Server software problem (service unavailable)
1. Restore the last good configuration (Stop the service with stop.bat, copy all files from the lastconfig directory, near the current config and restart the
service with start.bat)
5.27. Server OS, Database or Hardware problem (server unavailable)
1. Follow the failover plan.
2. Call the administrator