System information

For skill based callcenters you can use the “Forward to Group” or the “Forward to SQL” actions.
Voicemail can be implemented by the “record” actions.
Keywords at server side:
 currentnumber
 callduration
 ringduration
 opusername
 opname
 currdatetime
 currdatetimesql
 currdate
 currweekday
 curryear
 currmonth
 currday
 currhour
 currmin
 currsec
 calleruserid
 calleduserid
 proxyid
 origcallernumber
 callernumber
 callername
 origcallednumber
 callednumber
 calledname
 techprefix
 called_norm
 auth_username
 auth_password
 transportip
 fromip
 rtprecip
 transportport