System information

currency
centname
disccausetextex
otherpartyname
otherpartydisplayname
otherpartyfullname
Embedding controls in texts:
Basic:
Keyword embedded in square brackets [xxx] will be replaced with dynamically loaded data. (Label)
Keyword embedded in brackets {xxx} will be editable (loaded and saved to/from edit control) (Edit)
Advanced:
You can define other controls by the following text rule:
{ControlName|Width|BindValue|Item1|Item2,...}
The following control types are defined: Edit,Memo,ComboBox,ComboBoxRo,CheckBox,RadioButton,Date,Time
Examples:
{ComboBox|150| tb_ccampain_clients.faworiteos|Mac|Windows|Linux}
{ComboBox|200|tb_cclient.phone_landline|elsooo|masodiiik|harmadiik}
{Date|300|tb_cclient.recalldate}
Controls that can contain keywords, can also contain simple select conditions.
For example for list controls in the answer field a simple sql query can be specified wich can return one or two columns, wich will represent the list items.
If two columns are returned, the first should be a number (key).
4.10. MAgent
The MAgent application is used by callcenter operators as a sip client and database frontend.
4.10.1. Login
Enter server settings and authentication info here to login.
The following values are required on login:
App Server: server ip address
Instance: Application and database instance (because a single server can hold several virtual server)
Data port: defaults to 1433 (or 2223 for older versions)
Database username: the same for all agents
Database password: the same for all agents
Username: agent username
Password: agent password