System information

all script answers (including data input) will be saved to tb_ccscript_processing
list answers will be separated by semicolon ;
grid answer will be saved in separate columns where the column title will be the tb_script.title + the grid column title
4.9.4. GUI Designer
The MAgent Automatic Call form user interface can be customized in the MManage -> GUI Designer.
Basic MSWindows controls and specific controls are supported.
Note: the dynamic MAgent gui will be loaded only if the “autoformname” setting is set to “dynamic”. Otherwise other company specific form will be
loaded.
Typical workflow:
1. Load a default gui from file
2. Drag and drop controls on the gui area
3. Set controls properties
4. Save the new gui in the database (the “New” checkbox must be checked, otherwise will overwrite!)
5. Set campaign gui to the newly created one (or set it to a script question as a data input gui)
Text controls can contain dynamic data if the control “Data” properties are defined in the following way:
-[tablename.fieldname]: simple map to the required field
if the control is not read-only, than the edited value will be saved back in the database
-[select …]: any select condition
-only the first column in the first row will be considered
-keywords (see the Keywords
chapter)
Specific controls:
-Script question: space for displaying script questions
-Script answers: answer list. Deprecated!
-Script data: space for displaying script answers and choices
-Recall label: will display the call “recall” status
-ProgressBar: for displaying the call progress (the position in the script)
-Ok: save script answer and jump to next question
-Skip: jump to next question without saving the current
-Hangup: dropp the current call
-Pause: no more new calls