System information
CallCenter
maxrecalltrycount
max attemt of REcalls for a client
CallCenter
mobileratio_08_12
percent of mobile calls in the specified period [1-100]
callcenter
mobileratio_12_16
percent of mobile calls in the specified period [1-100]
CallCenter
mobileratio_16_20
percent of mobile calls in the specified period [1-100]
CallCenter
mobileratio_20_08
percent of mobile calls in the specified period [1-100]
CallCenter
mobileratio_weekend
percent of mobile calls in the specified period [1-100]
CallCenter
predectivecheckival
controlls the speed of the predective dialer thread -advanced technical setting
CallCenter
predectivecorrection
correction of precalculated success ratio statistics in predective. for example if we set it to 80
CallCenter
predectivecutnofreeop
disconnect pending predective calls if no more operator waiting
CallCenter
predectivedial
dialing mode: 0=simple MAgent requests
CallCenter
predectivelogging
details of predective logs (0=no logs
CallCenter
predectivemaxsucccalls
max predective calls in the same time (check in calllist)
CallCenter
predectivemaxsuccmobilecalls
max predective mobile calls in the same time (check in calllist)
callcenter
presentationmode
0=no presentations
CallCenter
quotastatrecalcival
how often the quotas will be recalculated
callcenter
recallonlyinsamecampaign
call only with its own campaign (no recalls from other campaigns)
CallCenter
recallrescheduleival
if call continue to fail
CallCenter
recallrescheduleivalfirst
if call failed for the first time
CallCenter
recallrestrictions
recall mode: 0=give to the same operator
CallCenter
savemode
level of saving data - 1=automatikus mentes a kovetkezo kerdesre ugraskor
CallCenter
statival
rebuild predective statistics interwal (-2 = automatic)
CallCenter
stopwrongcdrc
pause predective if the ASR is too low (error guard)
CallCenter
waitforpredective
max time to wait for a free operator when a predective call is connected
CallCenter
waitifnotaccepted
max time to wait in MAgent if the client is not "accepted"
CallCenter
waitifnotconnected
wait after calls even if was not connected (operator worktime)
gatekeeper
h323debuglog
write h323 gk log to logfile
license
CAN_alert
default license (will have no effect if you change it here)
license
CAN_billing
default license (will have no effect if you change it here)
license
CAN_failower
default license (will have no effect if you change it here)
license
CAN_filtering
default license (will have no effect if you change it here)
license
CAN_gsmextra
default license (will have no effect if you change it here)