System information

4.6.5. SIMCards
Same as “GSM Channels”. See section 4.2.2
The first field will show the status of the simcard (Monitor). The most frequently used values are the followings:
Unknown: the last list refresh is too old. Status cannot be determined. Click on the reload button to refresh
Missing: simid not found. Corrupt entry
Sim Disabled: simcard “Enabled” is set to false
GW Disabled: gateway “Enabled” field is set to false
GW Missing: last message received from gateway is more than 8 minute old
SIM Missing: last message received from simcard is more than 8 minute old
SIM Temp. Disabled: simcard “Temporary disabled” field is set to true
GW Temp. Disabled: gateway “Temporary disabled” field is set to true
No Packet Set: no packet settings are present for this sim. You always need to set the correct packet settings for all simcards
Packet Disabled: simpacket “Enabled” field is set to false
Closed: simcard channel status is set to closed. A simchannel can be closed for different reason. Cannot register to gsm network, Sim Change, Just
restarted, etc. If this status persist, check the logs for that simcard
Failovered: server has detected wrong quality on the simcard. Traffic will be forwarded to other simcards if possible
AutoDisabled: same as “Failowered”
Cannot Get Credit: automatic credit request failed. Check the credit automation log for errors
Wrong Statistics: wrong statistics for the current day
Wrong ASR: wrong ASR detected on the channel. Treshold values can be set up from the MManage -> Menu -> Settings
Wrong ACD: too small average speechlenth detected on that simcard
Expired: maximum monthly or daily speechlength limit reached (SimPacket option)
Low Credit: prepaid simcard expired
Gateway Disc.: gateway is offline or just restarting.
Not Ready: simcard is not ready for some reason. Maybe just starting. Checj the logs if this status persist
Ready: simcard is ready to accept incoming call
Dialing: outgoing call setup in progress
Ringing: ringing signal received from gsm network
Speaking: gsm engine is ringing or call in progress
Call ending: dropping the current call
DTMF: dtmf or credit request/recharge message in progress
Simulating incoming/outgoing: calls between simcards generated by the server
Routing: the call have been routed from the server, but still not arrived to the gsm gateway. If this persist, check the log for errors. Usually means
firewall/NAT problems