Service manual

Printed in U.S.A.
Page 31
ProFloSE Downflow
Troubleshooting Guide
SYMPTOM PROBABLE CAUSE CORRECTION
1. Softener fails to regenerate
automatically.
A. Cord plugged into intermittent or dead
power source.
A. Connect to constant power source.
B. Disconnected meter cable. B. Reconnect cable.
C. Defective power cord. C. Replace cord.
D. Defective timer, meter or sensor. D. Replace or repair
2. Regeneration at wrong
time.
A. Timer improperly set, due to Power
failure.
A. Reset timer.
3. Loss of capacity. A. Increased raw water hardness. A. Reset unit to the new capacity.
B. Brine concentration and/or
quantity.
B. Keep brine tank full of salt at all
times. Clean it yearly. Salt may be
bridged. If using a salt grid plate
ensure refill water is over it.
C. Resin fouling. C. Call dealer, find out how to confirm it,
clean the resin and prevent future
fouling.
D. Poor distribution, Channeling (uneven
bed surface).
D. Call dealer. Check distributors and
backwash flow.
E. Internal valve leak. E. Call dealer. Replace spacers, seals
and/or piston.
F. Resin age. F. Call dealer. Check for resin oxidation
caused by Chlorine. Mushy resin.
G. Resin Loss. G. Call dealer. Check for correct bed
depth. Broken distributors. Air or gas
in bed: Well gas eliminator Loose
brine line.
4. Poor water quality. A. Check items listed in #3.
B. Bypass valve open. H. Close by-pass valve.
C. Channeling. I. Check for too slow or high service
flow. Check for media fouling.
5. High salt usage. A. High salt setting. A. Adjust salt setting.
B. Excessive water in brine tank. B. See symptom No. 7.
(Continued on next page)
SYMPTONS
PROBABLE CAUSE CORRECTION