User`s manual

Two or more cards feed at the same time.
■ Be sure the cards you are using are not sticking together. Manually separate the
cards if you suspect they are sticking to one another. If separating cards,
remember not to touch the surface of the card where you intend to print, since
dirt or oil from your hands will impair print quality.
■ You may need to adjust the Card Separator Flap if feeding cards varying from
the standard CR-80 3.375ÓL x 2.125ÓW x .030Ó (85.6mmL x 54.0mmW) card size.
See Section 8-C for adjustment instructions
I can’t get the cards in between the Card Input Guides.
■ You may be trying to load cards that are too large. Be sure the cards being
loaded are within the accepted card sizes of 2.1Ó W x 3.25ÓL (53mmW x
82mmL) to 2.13Ó W x 3.88Ó L (54mmW x 98mmL) for Pro or 2.1Ó W x 3.0ÓL
(53mmW x 76mmL) to 2.6Ó W x 3.7Ó L (66mmW x 94mmL) for Pro-L. If the
cards you are loading are within these specifications and still do not fit within
the Card Guides, you may need to adjust the Card Input Guides. See
Section 8-A for adjustment instructions.
Pro/Pro-L Card Printer UserÕs Manual
Section 9: Troubleshooting 79
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