User`s manual

TOP Line of LCD
Message Cause Solution
Card Jam: Flip A card is jammed in the Clear the jam according to
Flipper Table area of the the instructions in Section 7-F.
printer.
Card Jam: Mag A card is jammed in the Clear the jam according to
Mag Encoding module, the instructions in Section 7-F.
beneath the Flipper Table.
Card Jam: Print A card is jammed Clear the jam according to
somewhere along the the instructions in Section 7-F.
printing path, under the
printerÕs top-right cover.
Card Jam: Smart A card is jammed in the Clear the jam according to
smart card encoding the instructions in Section 7-F.
module, beneath the Card
Flipping Mechanism.
Card Out/Not Fed Either the Card Hopper is Load more blank cards if out
out of cards or the printer (see Section 4-D). Press the
is unable to feed a card in Pause/Resume button to
from the Card Hopper. continue. If the cards wonÕt
feed, check the following:
¥ Be sure the cards fall within the
.010Ó to .030Ó accepted card
thickness range for Pro or .010Ó
to .040Ó for Pro-L.
¥ If feeding thicker cards, you
may need to adjust the Card
Separator Flap as described in
Section 8-C.
¥ The in-feed rollers may be
dirty. Clean these rollers
according to the directions in
Section 7-H.
¥ Be sure the cards you are using
are not sticking together.
Manually separate the cards if
you suspect they are sticking to
one another.
66 Section 9: Troubleshooting
Pro/Pro-L Card Printer UserÕs Manual
510301_pro_proL 11/24/98 12:03 PM Page 66