User`s manual

ManualsBrandsProfessional Laminating Systems ManualsBusiness equipmentII Series

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Summary of content (98 pages)

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510301_pro_proL 11/24/98 12:03 PM Page iii Pro/Pro-L Card Printer UserÕs Manual Notices The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental damages in connection with the furnishing, performance, or use of this material.
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510301_pro_proL 11/24/98 12:03 PM Page iv Pro/Pro-L Card Printer UserÕs Manual For Users in the United States: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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510301_pro_proL 11/24/98 12:03 PM Page v Table of Contents Section 1: Introduction A. How Your Card Printer Works .......................................................1 B. Special Features .................................................................................2 Section 2: Safety Precautions ............................................................3 Section 3: Getting Started A. B. C. D. E. Choosing a Good Location ............................................................
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10301_pro_proL 11/24/98 12:03 PM Page vi Pro/Pro-L Card Printer UserÕs Manual Section 7: Maintenance A. B. C. D. E. F. G. H. I. J. Supplies Required...........................................................................50 Standard Printhead Cleaning........................................................51 Expanded Printhead Cleaning......................................................51 Cleaning the PrinterÕs Case...........................................................
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510301_pro_proL 11/24/98 12:03 PM Page 1 Introduction 1 Thank You... for choosing a Pro Series Card Printer. This printer has been designed to provide you with stunning, photo-quality color output on a variety of different card sizes and thicknesses. It offers many features which easily allow you to create full-color photo ID cards complete with high resolution graphics, text, bar codes, and much more. A.
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510301_pro_proL 11/24/98 12:03 PM Page 2 Pro/Pro-L Card Printer UserÕs Manual Resin Thermal Transfer Resin Thermal Transfer is the process your printer uses to print sharp black text and crisp bar codes which can be read by both infra-red and visible-light bar code scanners. It is also the process used to print ultra-fast, one-color ID cards. Like dyesublimation, this process uses the same thermal printhead to transfer color from the ribbon roll to the card.
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510301_pro_proL 11/24/98 12:03 PM Page 3 Safety Precautions 2 Before operating the unit, please read the following safety precautions carefully. WARNINGS CAUTION! TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE FRONT, TOP OR BACK PANELS. NO USERSERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. ■ ■ ■ ■ ■ ■ Operate the unit only on 100-240 VAC, 50/60 Hz.
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510301_pro_proL 11/24/98 12:03 PM Page 4 Pro/Pro-L Card Printer UserÕs Manual Sicherheitsmaßnahmen Machen Sie sich vor Inbetriebnahme des GerŠts mit den Sicherheitsma§nahmen grŸndlich vertraut. SICHERHEITSHINWEISE VORSICHT! ZUR VERH†TUNG VON FEUERGEFAHR ODER ELEKTRISCHEN SCHL€GEN DAS GER€T VOR REGEN ODER FEUCHTIGKEIT SCH†TZEN. UM DIE GEFAHR VON STROMSCHL€GEN ZU VERHINDERN, OBERE, SEITLICHE UND HINTERE ABDECKUNG NICHT ABNEHMEN. DAS GER€T ENTH€LT KEINE TEILE, DIE VOM BENUTZER GEWARTET WERDEN K…NNEN.
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510301_pro_proL 11/24/98 12:03 PM Page 5 Pro/Pro-L Card Printer UserÕs Manual Consignes de sécurité Avant dÕutiliser lÕappareil, pri•re de lire attentivement les consignes de sŽcuritŽ suivantes. AVERTISSEMENTS ATTENTION ! POUR EVITER TOUT RISQUE DÕINCENDIE OU DÕELECTROCUTION, NE PAS EXPOSER LÕAPPAREIL A LA PLUIE OU A LÕHUMIDITE. POUR EVITER TOUTE DECHARGE ELECTRIQUE, NE PAS RETIRER LES PANNEAUX AVANT, SUPERIEUR OU ARRIERE. NE PAS TENTER DE REPARER SOI-MEME LES PIECES A LÕINTERIEUR DE LÕAPPAREIL.
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510301_pro_proL 11/24/98 12:03 PM Page 6 Pro/Pro-L Card Printer UserÕs Manual Precauciones de seguridad Antes de operar la unidad, haga el favor de leer detenidamente las siguientes precauciones de seguridad. ADVERTENCIAS ÁPRECAUCION! PARA EVITAR PELIGROS DE INCENDIO O CHOQUE ELECTRICO, NO EXPONGA LA UNIDAD A LA LLUVIA NI A LA HUMEDAD. PARA REDUCIR EL RIESGO DE CHOQUE ELECTRICO, NO QUITE LOS PANELES FRONTALES, SUPERIORES, LATERALES NI DE FONDO. EL INTERIOR NO TIENE PIEZAS REPARABLES POR EL USUARIO.
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510301_pro_proL 11/24/98 12:03 PM Page 7 Pro/Pro-L Card Printer UserÕs Manual Precauzioni per la Sicurezza Prima di dare inizio al funzionamento dellÕunitˆ, siete pregati di leggere attentamente le seguenti precauzioni di sicurezza. AVVERTENZE ATTENZIONE! ONDE EVITARE IL PERICOLO DI INCENDIO O SCOSSA ELETTRICA, NON ESPORRE LÕUNITË ALLA PIOGGIA OD UMIDITË. EVITARE DI RIMUOVERE I PANNELLI ANTERIORE, SUPERIORE, O POSTERIORE PER RIDURRE IL RISCHIO DI SCOSSA ELETTRICA.
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510301_pro_proL 11/24/98 12:03 PM Page 8 Pro/Pro-L Card Printer UserÕs Manual Precauções de Segurança Antes de operar esta unidade, leia cuidadosamente as seguintes precau•›es de seguran•a. ADVERTÊNCIAS CUIDADO! PARA EVITAR PERIGO DE CHOQUES ELƒTRICOS OU INCæNDIO, NÌO EXPONHA A UNIDADE Ë CHUVA OU UMIDADE. PARA REDUZIR O RISCO DE CHOQUES ELƒTRICOS, NÌO REMOVA OS PAINƒIS DIANTEIRO, SUPERIOR OU TRASEIRO. NENHUMA PE‚A NO INTERIOR DESTA UNIDADE PODE SER CONSERTADA PELO USUçRIO.
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510301_pro_proL 11/24/98 12:03 PM Page 9 Pro/Pro-L Card Printer UserÕs Manual Section 2: Safety Precautions 9
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510301_pro_proL 11/24/98 12:03 PM Page 10 Pro/Pro-L Card Printer UserÕs Manual 10 Section 2: Safety Precautions
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510301_pro_proL 11/24/98 12:03 PM Page 11 Pro/Pro-L Card Printer UserÕs Manual Section 2: Safety Precautions 11
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510301_pro_proL 11/24/98 12:03 PM Page 12 Pro/Pro-L Card Printer UserÕs Manual 12 Section 2: Safety Precautions
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510301_pro_proL 11/24/98 12:03 PM Page 13 Getting Started 3 A. CHOOSING A GOOD LOCATION Place the unit in a location with adequate air circulation to prevent internal heat build up. 1. Use the dimensions specified in Section 10 as a guideline for the minimum clearances to the unit. NOTE: Allow for adequate clearance above the unit to accommodate the height of the unit with its cover open. 2.
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510301_pro_proL 11/24/98 12:03 PM Page 14 Pro/Pro-L Card Printer UserÕs Manual ■ Printer ■ Power Supply (see Section 3-D) ■ Cleaning Roller Assembly (pre-installed) ■ Printer Driver Software (see Section 6) ■ 32-bit Print Spooler Software; for use in Windows 95/98 only (see Section 6-C) ■ Warranty Statement and Registration Card ■ This manual and other printed information Save the carton and packing materials. They will come in handy when transporting the unit. D.
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510301_pro_proL 11/24/98 12:03 PM Page 15 Pro/Pro-L Card Printer UserÕs Manual 2. Place the DC power plug end of the power supply cord into the printerÕs Power Input Port. Pro Card Printer Power Input Port Pro-L Card Printer Power Input Port 3. Place the AC power plug end of the power supply cord into an available wall outlet. Power is automatically applied to the printer when it is plugged in. Press the On/Cancel button if you wish to turn the printer OFF.
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510301_pro_proL 11/24/98 12:03 PM Page 16 Pro/Pro-L Card Printer UserÕs Manual E. IDENTIFYING THE PRINTER FEATURES These illustrations show all of the features found on the front of each Pro Series Card Printer.
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510301_pro_proL 11/24/98 12:03 PM Page 17 Pro/Pro-L Card Printer UserÕs Manual LCD Display for Pro The LCD display shows you the current status of the printer. When the printer is first powered ON, the printerÕs startup screen will appear displaying the current firmware version and the amount of installed printer memory (4MB or 16MB). Once the printer has finished its startup system check, it will then display Printer Ready to indicate that the printer is ready for operation.
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510301_pro_proL 11/24/98 12:03 PM Page 18 Pro/Pro-L Card Printer UserÕs Manual Pause/Resume Button The Pause/Resume button allows you to pause the printer at any time during operation. Please note, however, that the printer will always finish its current task before pausing. For example, if the Pause/Resume button is pressed in the middle of printing the magenta ribbon panel, the printer will pause only after the entire magenta panel has printed.
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510301_pro_proL 11/24/98 12:03 PM Page 19 Ribbons and Cards 4 A. ABOUT RIBBONS As described in Section 1-A, your Pro Series Card Printer utilizes both dyesublimation and resin thermal transfer printing methods. Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, print ribbons are available in resin-only, dye-sublimation-only, and combination dye-sublimation/resin versions.
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510301_pro_proL 11/24/98 12:03 PM Page 20 Pro/Pro-L Card Printer UserÕs Manual Resin-Only Ribbons Resin-only ribbons consist of a continuous roll of a single resin color. No protective overlay panel (O) is provided since resin images do not require the protection of such an overlay. The following resin-only ribbon types are available: This ribbon provides high resin durability ideal for most general purpose monochrome ID card applications.
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510301_pro_proL 11/24/98 12:03 PM Page 21 Pro/Pro-L Card Printer UserÕs Manual Dye-Sublimation/Resin Ribbons Dye-sublimation/resin ribbons combine the yellow (Y), magenta (M), and cyan (C) dye-sublimation panels with one or two resin black (K) panels. By combining both types of ribbon panels, these ribbons allow you to print full-color, photo-quality images with the dye-sublimation panels along with sharp, black text and bar codes with the resin black panel(s).
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510301_pro_proL 11/24/98 12:03 PM Page 22 Pro/Pro-L Card Printer UserÕs Manual IMPORTANT! All color or monochrome dye-sublimation images MUST have either the ribbonÕs clear overlay panel or an overlaminate applied to them. If neither of these types of protective layers are applied, your cardÕs dye-sublimation image will quickly begin to wear or fade. Cards printed solely with monochrome resin text, bar codes, or images do not require any type of protective overlay or overlaminate.
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510301_pro_proL 11/24/98 12:03 PM Page 23 Pro/Pro-L Card Printer UserÕs Manual 4. With the cover open, place the supply end of the ribbon in between the two black Ribbon Drive Hubs located on the far right-hand side of the printerÕs interior. Make certain that the ribbon is fed from underneath the ribbon roll. HINT: The Ribbon Drive Hub nearest you, as you are looking into the printer from the front, is spring loaded.
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510301_pro_proL 11/24/98 12:03 PM Page 24 Pro/Pro-L Card Printer UserÕs Manual C. ABOUT CARDS Your Pro Series Card Printer accepts a variety of different card sizes and thicknesses and will print onto any card with a clean, level, polished PVC surface (see Section 10 for accepted card size specifications). Although the printer is equipped with card cleaning rollers, it is very important to always print onto cards specifically designed for direct-to-card dye-sublimation printing.
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510301_pro_proL 11/24/98 12:03 PM Page 25 Pro/Pro-L Card Printer UserÕs Manual 1. Remove a stack of 100 or fewer cards from the card packaging. Do not touch the area of the card where you intend to print. Oil or dirt from your hands can impair print quality. 2. Open the Card Hopper Door located on the right-hand side of the printerÕs exterior by grasping the top of the door and pulling down. Allow the door to swing completely open. Card Input Tray Card Input Guides 3.
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510301_pro_proL 11/24/98 12:03 PM Page 26 Pro/Pro-L Card Printer UserÕs Manual 4. Once the cards have been inserted, remove the top card and throw it away if you suspect it has been contaminated with oil from your fingertips. Close the Card Hopper Door. The cards will automatically feed off the top of the stack. NOTE: The printerÕs 100 card capacity is figured using a standard CR-80 3.375ÓL x 2.125ÓW x .030Ó (85.6mmL x 54.0mmW x .75mm) card size.
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510301_pro_proL 11/24/98 12:03 PM Page 27 Card Laminating with Pro-L 5 A. ABOUT THE PRO-L’S LAMINATOR In addition to printing and applying the standard clear overlay panel included on the various ribbon types, the Pro-L also provides a built-in lamination system for applying a more secure, tamper-resistant overlaminate. This built-in laminator is controlled by both the printer itself and the printerÕs software driver. NOTE: The Pro Card Printer does not have a built-in laminator.
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510301_pro_proL 11/24/98 12:03 PM Page 28 Pro/Pro-L Card Printer UserÕs Manual the printer until it is once again changed within the printer driver or until the printer is turned OFF. Whenever the printer is turned OFF, the laminator will automatically reset itself and return to its default temperature the next time the printer is turned ON. Pressing the On/Cancel button or disconnecting the printerÕs power cord both serve to reset the laminator to its default temperature.
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510301_pro_proL 11/24/98 12:03 PM Page 29 Pro/Pro-L Card Printer UserÕs Manual 2. The supply end of the overlaminate roll is the side containing the fresh, unused portion of the overlaminate. The take-up end is the other side. Supply Take-up 3. Open the top-left cover of the printer by pressing its Cover Release Button. Allow the cover to swing up and open. 4.
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510301_pro_proL 11/24/98 12:03 PM Page 30 Pro/Pro-L Card Printer UserÕs Manual 5. Place the take-up end of the roll in between the two black Lamination Drive Hubs located on the far left-hand side of the printerÕs interior. Load the take-up end of the roll just as you loaded the supply end in step 4. When loaded properly, the overlaminate material should feed underneath both ends of the overlaminate roll. Supply Roll Take-up Roll 6. Close the cover.
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510301_pro_proL 11/24/98 12:03 PM Page 31 Using Your Pro Series Card Printer 6 A. CONNECTING THE PRINTER TO YOUR COMPUTER Your Pro Series Card Printer is designed to be used with nearly any IBM-PC or compatible running Windows 3.1x, Windows 95/98, or Windows NT. A minimum of a 486 DX class computer with 8MB RAM or higher is required. For best performance, a Pentiumª class computer with 32 MB RAM or higher is recommended.
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510301_pro_proL 11/24/98 12:03 PM Page 32 Pro/Pro-L Card Printer UserÕs Manual NOTE: The extra port shown in the previous illustration is an Auxiliary Port (subminiature-D connector) included and used only on units equipped with an optional smart card contact station. If your unit is equipped with a contact station and you have questions regarding its use, please contact your authorized reseller. 2. Connect the other side to the back of your PC at the PARALLEL connector.
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510301_pro_proL 11/24/98 12:03 PM Page 33 Pro/Pro-L Card Printer UserÕs Manual NOTE: This section of the OperatorÕs Manual assumes that you are already familiar with Windows and know how it operates. If you are not yet familiar with Windows, consult the appropriate Microsoft documentation to become familiar with the basics of Windows before proceeding. Windows 95/98 or Windows NT To install the Windows 95/98 or Windows NT printer driver, refer to the following: 1.
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510301_pro_proL 11/24/98 12:03 PM Page 34 Pro/Pro-L Card Printer UserÕs Manual Printers folder, and press the Delete key. A message may appear saying, ÒSome files were used only for this printer and are no longer needed. Would you like to delete these files now?Ó If you have FargoColor and/or the 32-Bit Print Spooler installed, select NO. If none of these applications apply, select YES. Windows 3.1x To install the Windows 3.1x printer driver, refer to the following: 1.
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510301_pro_proL 11/24/98 12:03 PM Page 35 Pro/Pro-L Card Printer UserÕs Manual The 32-Bit Print Spooler installs just like any other standard Windows application program. To install the 32-Bit Print Spooler, refer to the following: 1. Insert the 32-Bit Print Spooler diskette into your computerÕs disk drive. 2. Click the Start button, point to Settings, and select Control Panel. 3. Double-click on the Add/Remove Programs icon. 4. Follow the on-screen instructions to complete installation.
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510301_pro_proL 11/24/98 12:03 PM Page 36 Pro/Pro-L Card Printer UserÕs Manual NOTE: You can also manually open the 32-Bit Print Spooler simply by selecting its icon from the Programs group of the Start menu. When the 32-Bit Print Spooler is running, its icon will appear in the Windows 95/98 Task Bar. During a print job, it is sometimes helpful to click on this icon to bring the 32-Bit Print Spooler status window to the foreground of your application.
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510301_pro_proL 11/24/98 12:03 PM Page 37 Pro/Pro-L Card Printer UserÕs Manual D. SETTING UP THE PRINTER DRIVER Once the appropriate printer driver has been installed, you will need to set the driver up with the proper print options. Although each of the included printer drivers displays the print options in a slightly different format, the basic options are the same.
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510301_pro_proL 11/24/98 12:03 PM Page 38 Pro/Pro-L Card Printer UserÕs Manual Windows 95/98 1. Click the Start button, point to Settings, and select Printers. 2. Click on the Pro or Pro-L Card Printer icon with the right mouse button, and select Properties. Windows NT 1. Click the Start button, point to Settings, and select Printers. 2. Click on the Pro or Pro-L Card Printer icon with the right mouse button, and select Document Defaults. 3.
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510301_pro_proL 11/24/98 12:03 PM Page 39 Pro/Pro-L Card Printer UserÕs Manual To change or verify the appropriate printer driver options for your print job, please refer to the following descriptions given in alphabetical order: Algebraic See Color Matching. Buffer Single Card Select this option to force the printerÕs memory to buffer, or hold, only one print job at a time. This option should only need to be selected if you are printing to multiple printers sharing print jobs over a network.
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510301_pro_proL 11/24/98 12:03 PM Page 40 Pro/Pro-L Card Printer UserÕs Manual HINT Notice the direction the Vertical and Horizontal adjustment arrows point within the Printing Position window are representative of the direction the printed image moves on the card. The Lamination Placement control appears only if using Pro-L and allows you to adjust the horizontal position of the PolyGuard overlaminate.
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510301_pro_proL 11/24/98 12:03 PM Page 41 Pro/Pro-L Card Printer UserÕs Manual selections prevent you from printing over or damaging the area of the card containing the magnetic stripe, smart chip, or punched slot. The Dual Side: CR-80/Magstripe selection should be selected only when printing onto both sides of a standard CR-80 card which has a magnetic stripe on the back.
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510301_pro_proL 11/24/98 12:03 PM Page 42 Pro/Pro-L Card Printer UserÕs Manual Controls See Picture Controls. Disable Printing Selecting this option disables the printing capabilities of the printer, yet still allows the printer to laminate and/or encode cards. This option is useful if you would like to encode, re-encode or laminate preprinted cards without wasting additional time, effort, or printing supplies.
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510301_pro_proL 11/24/98 12:03 PM Page 43 Pro/Pro-L Card Printer UserÕs Manual In some cases, however, this print method may not be acceptable. If, for example, you are printing bar codes which are not TrueType bar codes but rather bitmap bar codes, such bar codes will be printed as a composite black (i.e., with the YMC panels only).
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510301_pro_proL 11/24/98 12:03 PM Page 44 Pro/Pro-L Card Printer UserÕs Manual NOTE: If you select the Overlay then Film Lamination or Film Lamination then Overlay option, you must be using a ribbon which provides a clear overlay panel. The ribbon types which do not provide an overlay panel or support overlay printing are the resin-only ribbons and the Full-Color YMCKK ribbon. Avoid using these types of ribbons in conjunction with these Thermal Transfer Film options.
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510301_pro_proL 11/24/98 12:03 PM Page 45 Pro/Pro-L Card Printer UserÕs Manual The Overlay Side options enable the printer to place a clear, protective overlay over the entire printable area of the given card size. All dye-sublimation prints must have either the ribbonÕs clear overlay panel or a separate overlaminate applied to them to prevent premature wear or fading.
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0301_pro_proL 11/24/98 12:03 PM Page 46 Pro/Pro-L Card Printer UserÕs Manual When the Algebraic color matching option is selected, all control options will display and can be adjusted. When the None or FargoColor option is selected, only the Dye-Sub Intensity and Resin Heat sliders will display. Print Back Side Only Select this option to print only onto the back side of a card.
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510301_pro_proL 11/24/98 12:03 PM Page 47 Pro/Pro-L Card Printer UserÕs Manual Rotate 180 Degrees This option allows you to rotate your image 180 degrees when printed. Select this option if you wish to change the position of your image in relation to the set location of a cardÕs magnetic stripe. Self Test See Calibrate. Sensors See Calibrate.
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510301_pro_proL 11/24/98 12:03 PM Page 48 Pro/Pro-L Card Printer UserÕs Manual Depending upon the processing speed and brand of your computer, you may or may not need to select this option when printing. For most computers, selecting this option will enhance the speed of the rasterizing and printing process. In this case, the Write Direct to Port option should be selected.
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510301_pro_proL 11/24/98 12:03 PM Page 49 Maintenance 7 Your Pro Series Card Printer is built to require a minimum amount of maintenance. Nevertheless, there are a few procedures you can perform on a regular basis or as needed to ensure the best possible performance. Use the following illustration of your printer to locate the items discussed within this section.
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510301_pro_proL 11/24/98 12:03 PM Page 50 Pro/Pro-L Card Printer UserÕs Manual Pro-L Card Printer Drive Rollers Cleaning Roller Assembly Supply Ribbon Drive Hubs Card Flipping Mechanism Card Feeder Rollers Printhead Printhead Assembly A.
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510301_pro_proL 11/24/98 12:03 PM Page 51 Pro/Pro-L Card Printer UserÕs Manual IMPORTANT! 1. Never use a sharp tool or abrasive object of any kind to clean the printhead. You will damage the printhead! 2. Watches, rings, bracelets, and other jewelry can damage the printhead if accidentally bumped against it. For best results, remove such items before touching any internal components of printer. 3.
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510301_pro_proL 11/24/98 12:03 PM Page 52 Pro/Pro-L Card Printer UserÕs Manual CAUTION! ACETONE IS A VERY POWERFUL SOLVENT. DO NOT APPLY ACETONE TO ANY OTHER AREA OF THE PRINTER, SINCE IT WILL DESTROY THE FINISH OF PAINT, RUBBER, AND PLASTIC. 3. Allow the printhead to thoroughly dry before closing the cover. 4. Shut the cover. If a streak persists, contact your dealer for further assistance. D.
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510301_pro_proL 11/24/98 12:03 PM Page 53 Pro/Pro-L Card Printer UserÕs Manual card from its jam. Try not to move the card too far from where it was just before the jam occurred. Once the jam is cleared, replace media, close the Top Cover(s), and press the Pause/Resume button to resume printing. 4. If you would like to remove the jammed card completely, do so by using the On/Cancel and Pause/Resume buttons to manually eject the card.
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510301_pro_proL 11/24/98 12:03 PM Page 54 Pro/Pro-L Card Printer UserÕs Manual H. CLEANING THE CARD FEED ROLLERS To assure consistent printer operation, all of the gray card feed rollers within the printer should be cleaned during every ribbon change (every 250 prints) or if the rollers are noticeably dirty. To clean these rollers, use the special adhesive-backed Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a Cleaning Card through your printer: 1.
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510301_pro_proL 11/24/98 12:03 PM Page 55 Pro/Pro-L Card Printer UserÕs Manual I. CLEANING THE DRIVE ROLLER The printerÕs Drive Roller(s) should be cleaned during every ribbon change or after every 250 prints. This helps to prevent jams and maintain uninterrupted service. Also perform this procedure if the roller is visibly dirty. Use the following steps to clean the roller: 1. Leave the printer power ON, and open the Top Cover(s) of the printer. 2.
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510301_pro_proL 11/24/98 12:03 PM Page 56 Pro/Pro-L Card Printer UserÕs Manual 56 Section 7: Maintenance
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510301_pro_proL 11/24/98 12:03 PM Page 57 Mechanical Adjustments 8 The printer is pre-set at the factory to consistently feed and print a standard CR-80 3.375ÓL x 2.125ÓW x .030Ó (86mmL x 54mmW x .75mm) card size. When inserting cards which vary from this standard card size, one should make slight adjustments to the Card Input Guides and to the Card Separator Flap for consistent card feeding and for best output quality.
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510301_pro_proL 11/24/98 12:03 PM Page 58 Pro/Pro-L Card Printer UserÕs Manual 1. Open the Card Hopper Door located on the right-hand side of the printerÕs exterior by grasping the top of the door and pulling straight down. Allow the door to swing completely open. 2. As you are looking straight into the Card Hopper, locate the left Card Input Guide and loosen the two screws which fasten it to the back plate of the Card Hopper. 3.
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510301_pro_proL 11/24/98 12:03 PM Page 59 Pro/Pro-L Card Printer UserÕs Manual 3. As you are looking inside the printer from the front, locate the Internal Card Guide on the left-hand side (the lamination side) of the printer. This guide straddles the laminatorÕs black Drive Roller. 4. Remove the single screw from the two holes residing to the immediate right of the laminatorÕs Internal Card Guide. 5. With your left hand, pull the laminatorÕs spring-loaded Internal Card Guide toward you.
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510301_pro_proL 11/24/98 12:03 PM Page 60 Pro/Pro-L Card Printer UserÕs Manual 5. As you are looking straight into the Card Hopper, locate the two single screws which reside in the upper corners of the back plate of the Card Hopper. You will find one screw to the right of the right Card Input Guide and one screw to the left of the left Card Input Guide. Loosen these screws. Metal Roller Card Input Guides Card Input Tray Card Feed Roller Card Input Hopper Door Back Plate Screws 6.
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510301_pro_proL 11/24/98 12:03 PM Page 61 Pro/Pro-L Card Printer UserÕs Manual 7. Rotate the screws clockwise to move the Card Separator Flap upward or counter clockwise to move the flap downward. If inserting thicker cards, move the Card Separator Flap downward. If inserting thinner cards, move the flap upwards. 8. When adjusted properly, the space between the Card Separator Flap and the first Card Feed Roller should be approximately the same as the thickness of a single card.
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510301_pro_proL 11/24/98 12:03 PM Page 62 Pro/Pro-L Card Printer UserÕs Manual D. ADJUSTING THE LAMINATOR (PRO-L ONLY) If using Pro-L and applying the PolyGuard overlaminate, you may find that the individual polyester chips from the overlaminate roll may sometimes be slightly off-center when applied to a card. To center the vertical placement of these chips across the card width, a simple mechanical adjustment can be made. This adjustment is described below.
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510301_pro_proL 11/24/98 12:03 PM Page 63 Pro/Pro-L Card Printer UserÕs Manual 3. If the PolyGuard chip is being placed more toward a cardÕs bottom edge (as shown), move the Card Guide Rail slightly toward the front of the printer (opposite the direction you would like the chip to move). 4. Always make very slight adjustments to the Card Guide Rail, and run a test print after each adjustment until the optimum chip position is found.
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510301_pro_proL 11/24/98 12:03 PM Page 64 Pro/Pro-L Card Printer UserÕs Manual 64 Section 8: Mechanical Adjustments
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510301_pro_proL 11/24/98 12:03 PM Page 65 Troubleshooting 9 If you have difficulty operating the printer, the troubleshooting suggestions in this section should, in most cases, solve the problem. If you still have difficulty after trying these suggestions, contact your authorized reseller for technical assistance. A. INTERPRETING LCD DISPLAY MESSAGES The LCD display shows you the current status of the printer. For both Pro and Pro-L, the top line of the LCD reports the status of the printing functions.
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510301_pro_proL 11/24/98 12:03 PM Page 66 Pro/Pro-L Card Printer UserÕs Manual TOP Line of LCD Message Cause Solution Card Jam: Flip A card is jammed in the Flipper Table area of the printer. Clear the jam according to the instructions in Section 7-F. Card Jam: Mag A card is jammed in the Mag Encoding module, beneath the Flipper Table. Clear the jam according to the instructions in Section 7-F.
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510301_pro_proL 11/24/98 12:03 PM Page 67 Pro/Pro-L Card Printer UserÕs Manual TOP Line of LCD (continued) Message Cause Solution Clearing Jam Indicates error or jam is being cleared. Feeding Card Indicates card is feeding properly. Flipper Jam Card Flipping Mechanism is unable to rotate. Flipping Card Indicates card is being flipped for backside printing. Head-down Failed Printhead is unable to lower. Press Pause/Resume button to retry. If failure continues call for technical assistance.
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510301_pro_proL 11/24/98 12:03 PM Page 68 Pro/Pro-L Card Printer UserÕs Manual TOP Line of LCD (continued) Message Cause Solution Key Card Ready Indicates SmartGuard or SmartShield data has successfully been encoded onto the SmartGuard Access Card. Appears only if you are using the SmartGuard Security Feature. Key Disabled Indicates the SmartGuard Security Feature has been disabled. Appears only if you are using the SmartGuard Security Feature.
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510301_pro_proL 11/24/98 12:03 PM Page 69 Pro/Pro-L Card Printer UserÕs Manual TOP Line of LCD (continued) Message Cause Solution No Shield Loaded You are trying to print with the printer driverÕs SmartShield option selected even though you (a) are not using the optional SmartGuard Security Feature or (b) if using the SmartGuard feature, you do not have a SmartShield image encoded onto the SmartGuard Access Card currently inserted into the printer.
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510301_pro_proL 11/24/98 12:03 PM Page 70 Pro/Pro-L Card Printer UserÕs Manual TOP Line of LCD (continued) Message Cause Printing Shield Indicates the SmartShield Security Image is printing. Appears only if you are using the SmartGuard Security Feature. Rasterize Shield Indicates the printer is loading the SmartShield security image from your SmartGuard Access Card into its memory. Appears when a valid access card containing a SmartShield image is first inserted into the printer.
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510301_pro_proL 11/24/98 12:03 PM Page 71 Pro/Pro-L Card Printer UserÕs Manual TOP Line of LCD (continued) Message Cause Solution Ribbon Error/Out The print ribbon is either out or a ribbon error has occurred. Install a new ribbon if out (see Section 4-B). Press the Pause/Resume button to continue.
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510301_pro_proL 11/24/98 12:03 PM Page 72 Pro/Pro-L Card Printer UserÕs Manual TOP Line of LCD (continued) Message Cause ¥ If the ribbon seems to be cut neatly in two, resyncronize the printhead by opening the topright cover and pressing both the On/Cancel and Pause/Resume buttons simultaneously. Also, try setting the printer driverÕs Calibrate/Image Placement/ Horizontal Value to 0. If too large of a positive number is entered, a broken ribbon may result (see Section 6-C).
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510301_pro_proL 11/24/98 12:03 PM Page 73 Pro/Pro-L Card Printer UserÕs Manual BOTTOM Line of LCD (Pro-L only) Message Cause Solution Card Jam: Lam A card is jammed somewhere along the laminating path, under the printerÕs top-left cover. Clear the jam according to the instructions in Section 7-F. Clearing Jam Indicates error or jam is being cleared. Lam Adjust Temp Indicates the laminator is heating or cooling to its target temperature.
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510301_pro_proL 11/24/98 12:03 PM Page 74 Pro/Pro-L Card Printer UserÕs Manual BOTTOM Line of LCD (Pro-L only) (continued) Message Cause Solution Lam Jam/Out The overlaminate has become jammed in the printer rollers, is stuck to the surface of the card is broken, or has run out. If jammed, clear it according to the instructions in Section 7-G. If out, install more overlaminate (see Section 5-C). Press the Pause/Resume button to continue. Lam Ready Indicates printer is ready to laminate.
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510301_pro_proL 11/24/98 12:03 PM Page 75 Pro/Pro-L Card Printer UserÕs Manual BOTH Lines of LCD Message Cause Solution CANCEL=Abort RESUME=Continue Appears when the Pause/ Resume button is pressed any time while the printer is powered ON. Also appears when the On/ Cancel button is pressed during a print job. Press the Pause/Resume button to return the printer to its ÒReadyÓ mode or, if printing, to continue operation.
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510301_pro_proL 11/24/98 12:03 PM Page 76 Pro/Pro-L Card Printer UserÕs Manual BOTH Lines of LCD (continued) Message Cause Solution EE Memory Error! RESUME=Clear Mem Indicates problem with permanent circuit board memory. Remove the ribbon and press the Pause/Resume button to recalibrate the printerÕs memory module. Turn the printer power OFF and ON to reset. EE Memory Error! RESUME=Retest Permanent circuit board memory is bad. Call for technical assistance.
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510301_pro_proL 11/24/98 12:03 PM Page 77 Pro/Pro-L Card Printer UserÕs Manual B. GENERAL TROUBLESHOOTING SUGGESTIONS The printer beeps just before each ribbon panel is printed. ■ This indicates the print ribbon is running low and that is will soon run out. Print until the ribbon is gone and replace the ribbon when necessary (see Section 4-B). The printer doesn’t seem to work at all. ■ Make sure that the power cord is plugged in securely on both ends and that the printer is ON.
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510301_pro_proL 11/24/98 12:03 PM Page 78 Pro/Pro-L Card Printer UserÕs Manual With Pro-L, the PolyGuard overlaminate is not centered on my card. ■ When applying the PolyGuard overlaminate, you may find that the individual polyester chips from the overlaminate roll may be slightly off-center when applied to a card. This is due to slight variations in the position of the chips on each individual overlaminate roll. To center these chips, refer to Section 9-D for instructions.
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510301_pro_proL 11/24/98 12:03 PM Page 79 Pro/Pro-L Card Printer UserÕs Manual Two or more cards feed at the same time. ■ Be sure the cards you are using are not sticking together. Manually separate the cards if you suspect they are sticking to one another. If separating cards, remember not to touch the surface of the card where you intend to print, since dirt or oil from your hands will impair print quality.
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510301_pro_proL 11/24/98 12:03 PM Page 80 Pro/Pro-L Card Printer UserÕs Manual 80 Section 9: Troubleshooting
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510301_pro_proL 11/24/98 12:03 PM Page 81 Technical Specifications 10 Printing Method: Dye-sublimation/resin thermal transfer Printing Resolution: 300 dpi (11.8 dots/mm) Colors: Up to 16.7 million Print Speed: Approximately 8 seconds (K) Approximately 15 seconds (KO) Approximately 30 seconds (YMCKO) Additional 20 seconds required if applying PolyGuard overlaminate with Pro-L Printing Area: Standard CR-80 Card: Card Size 2.125Ó (54mm) x 3.375Ó (85.6mm) Print Area 2.11Ó (53.5mm) x 3.37Ó (85.
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510301_pro_proL 11/24/98 12:03 PM Page 82 Pro/Pro-L Card Printer UserÕs Manual Card Types: PVC or Polyester cards with polished PVC finish; monochrome resin ribbon required for straight polyester cards Card Capacity: Accepts up to 100 standard CR-80 PVC Cards Software Driver: Windows 3.
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510301_pro_proL 11/24/98 12:03 PM Page 83 Appendix A: Magnetic Stripe Encoding Module A A. MAGNETIC TRACK OPTIONS A Pro Series Card Printer can be purchased with one of two types of factoryinstalled Magnetic Stripe Encoding Modules. The first, most common type is an ISO Standard encoding module with a dual-coercivity (high or low) encoding head. The second is a JIS II Standard encoding module commonly used in Japan.
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510301_pro_proL 11/24/98 12:03 PM Page 84 Pro/Pro-L Card Printer UserÕs Manual Encoding Mode / Coercivity / Track Selection Use the Encoding Mode option to specify which magnetic encoding standard you would like to use. The JIS II option provides encoding compatibility with the JIS C 6220 Type II cards commonly used in Japan. When the JIS II mode is selected, only track 2 will be encoded. Note that no encoding customization options are available with the JIS II mode.
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510301_pro_proL 11/24/98 12:03 PM Page 85 Pro/Pro-L Card Printer UserÕs Manual Magnetic Track Options Use these options to customize the ISO encoded data format for each of the magnetic stripeÕs three tracks. Remember that each track must be customized independently of the other two. This means you must specify which of the three tracks to customize by selecting one of the three track options.
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510301_pro_proL 11/24/98 12:03 PM Page 86 Pro/Pro-L Card Printer UserÕs Manual Character Data Parity This option enables customization of the Character Data Parity used to encode the magnetic data on the currently selected track. The default ISO Standard selections for this option are: Track 1 Track 2 Track 3 - ODD ODD ODD LRC Generation Mode This option enables customization of the LRC Generation Mode used to encode the magnetic data on the currently selected track.
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510301_pro_proL 11/24/98 12:03 PM Page 87 Pro/Pro-L Card Printer UserÕs Manual B. ISO TRACK LOCATIONS The magnetic encoding module encodes onto tracks in accordance with an ISO 7811-2 magnetic stripe. Refer to the following diagram for track locations: 0.223" 0.353" 0.493" TRACK1 0.110" TRACK2 0.110" TRACK3 0.110" 0.130" 0.
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510301_pro_proL 11/24/98 12:03 PM Page 88 Pro/Pro-L Card Printer UserÕs Manual Track 1 Track 2 Track 3 Start Sentinel % ; ; End Sentinel ? ? ? Field Separator ^ = = Valid Characters 0-9, A-Z, Punct.
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510301_pro_proL 11/24/98 12:03 PM Page 89 Appendix B: Interfacing Information B A. INTRODUCTION The printer is equipped with a standard 8-bit Centronics-type parallel data communications port. This is the means by which the printer receives data from your computer. No options for serial data are available. This section describes the pin assignments, protocol, and signal specifications for the parallel data input port. B.
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510301_pro_proL 11/24/98 12:03 PM Page 90 Pro/Pro-L Card Printer UserÕs Manual WIRE DIAGRAM DB36P DB25P 19 36 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 12 12 13 13 14 14 32 15 31 16 36 17 19 THROUGH 30 19 THROUGH 25 SHELL SHELL PIN 1 18 TABLE B-1: Parallel Interface Pin Assignments 90 Appendix B: Interfacing Information 25 14 13 PIN 1
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510301_pro_proL 11/24/98 12:03 PM Page 91 Index I Bar Codes ...................................................................................................................................................20, 43 Buffer Single Card...........................................................................................................................................39 Calibrate ...........................................................................................................................
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510301_pro_proL 11/24/98 12:03 PM Page 92 Pro/Pro-L Card Printer UserÕs Manual LCD Display ..............................................................................................................................................13, 65 LRC Generation Mode ...................................................................................................................................86 Magnetic encoding ................................................................................................
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cover2.