User's Manual

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2. Device doesn’t take charge
Keep your device into power for 30 minutes if it was completely drained. • Check and make sure the charger is properly inserted
into charging port. • Try another outlet or compatible charger
3. Error message during operation
Uninstall the application with error message and download to install again. You can also update certain application with error.
Delete and clear the system to factory mode with a system reset.
4. Device can’t be detected by PC
Make sure your device is in ‘on’ status • Try with another USB cable • Connect your device to a different port on your PC
5. Device can’t be connected with Wi-Fi
Make sure your turn WI-FI to ‘ ON’ status. • Unplug Wi-Fi router, wait for 2 minutes and plug to connect again.
Make sure you input correct password by selecting ‘ show password’ when you input it. • Check and make sure there is no
filtering setting or device connection limit in your router setting. • Forget original Wi-Fi connection, reset Wi-Fi router, and connect again.
6. Storage not enough
Delete applications you don’t use often to spare some space • Clean caches in your devices regularly Setting – Apps - click the
app and clear cache or data. • Install a third party system cleaner. • Factory reset your tablet to clear all data.
Get an extended memory card to expand storage.