Installation Guide
13
REPLACEMENT PARTS
NOTE: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY 
Call Customer Service toll free at (877)886-5989 for referral information. 
When calling Customer Service or your dealer, have ready:
•  Your name
•  Your address
•  Model and serial number of your heater
•  How heater was malfunctioning
•  Type of gas used (Propane/LP or Natural gas/NG)
•  Purchase date
•  Usually, we will ask you to return the defective part to the factory
PARTS NOT UNDER WARRANTY 
Call Customer Service toll free at (877)886-5989 for referral information.
When calling Customer Service have ready:
•  Model number of your heater
•  The replacement part number










