Installation Guide

23
Problem Possible Cause Corrective Action
When ignitor button is pressed in,
there is a spark at ODS/ pilot but
no ignition.
1. Control knob not fully pressed in.
2. Control knob not pressed in long enough.
3. Equipment shutoff valve not fully open.
4. Thermocouple connection loose at control
valve.
5. Pilot ame not touching thermocouple,
which allows thermocouple. This problem
could be caused by one or both of the
following:
a) Low gas pressure.
b) Dirty or partially clogged ODS/pilot
6. Depleted gas supply.
1. Pressed in control knob fully.
2. After ODS/pilot lights, keep control knob
pressed in 30 seconds.
3. Fully open equipment shutoff valve.
4. Hand tighten until snug, and then tighten
1/4 turn more.
5.
a) Contact local natural or propane/ LP
gas company.
b) Clean ODS/pilot (see Care and
Maintenance page 21), or replace
ODS/pilot assembly.
6. Contact local propane/LP Gas Company.
Burner(s) does not light after-
ODS/pilot is lit
1. Burner orice is clogged.
2. Burner orice diameter is too small.
3. Inlet gas pressure is too low.
1. Burner orice (see Care and
Maintenance, page 21) or contact
customer service.
2. Contact customer service.
3. Contact your gas supplier.
Delayed ignition of burner(s). 1. Manifold pressure is too low.
2. Burner orice is clogged.
1. Contact your gas supplier.
2. Clean burner (see Care and
Maintenance, page 21) or contact
customer service.
Burner backring during
combustion
1. Burner orice is clogged or damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
1. Clean burner orice (see Care and
Maintenance, page 21) or contact
customer service.
2. Contact dealer or
customer service.
3. Replace gas regulator.
Slight smoke or odor during
initial operation .
1. Residues from manufacturing process.
2. Not enough combustion/ventilation air.
1. Problem will stop after a few
hours of operation.
2. Refer to air for combustion and
ventilation requirements.