Product specifications

25
Problem Possible Cause Corrective Action
ODS/pilot lights
but ame goes out
when control knob is
released.
1. Control knob is not fully pressed
in.
2. Control knob is not pressed in
long enough.
3. Equipment shut off valve is not
fully open.
4. Thermocouple connection is
loose.
5. Thermocouple damaged.
6. Control valve damaged.
1. Press in control knob fully.
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds.
3. Fully open equipment
shutoff valve.
4. Hand tighten until snug,
and then tighten ¼ turn
more.
5. Replace thermocouple.
6. Contact customer service.
Burner(s) does not
light after ODS/pilot
is lit.
1. Burner orice is clogged.
2. Burner orice diameter is
too small.
3. Inlet gas pressure is too low.
1. Clean Burner orice (see
Care and Maintenance,
page 22) or contact
customer service.
2. Replace burner orice.
3. Contact your gas supplier.
Delayed ignition of
burner(s).
1. Manifold pressure is too low.
2. Burner orice is clogged.
1. Contact your gas supplier.
2. Clean burner (see Care
and Maintenance,
page 22) or contact
customer service.
Burner backring
during combustion.
1. Burner orice is clogged
or damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
1. Clean burner orice (see
Care and Maintenance,
page 22) or contact
customer service.
2. Contact dealer or customer
service.
3. Replace gas regulator.
High yellow ame
during burner
combustion.
1. Not enough air.
2. Gas regulator is defective.
3. Inlet gas pressure is too low.
1. Check burner for dirt and
debris. If found, clean
burner (see Care and
Maintenance, page 22).
2. Replace gas regulator.
3. Contact your gas supplier.
Gas odor during
combustion.
1. Foreign matter between
control valve and burner.
2. Gas leak. (See Warning
Statement at top of page 24).
1. Take apart gas tubing
and remove foreign matter.
2. Locate and correct all
leaks (see “Checking Gas
Connections,” page 16).