Product Manual

Dual Float Switch (Model DFC2)
The dual float switch contains two large floating rings
enclosed within a protective cage. Water will lift the
bottom float by a
1
⁄
4
”, which will activate the pump. If
for any reason the lower float does not activate the
pump, the water will rise and activate the second switch.
As the pump
evacuates the water from the pit, the floats will drop. The pump will run
for an additional 10 seconds to evacuate the pit completely after the float
drops. The float switch wire includes a connector that can be separated
from the controller when the wire needs to be threaded through small
openings. The float switch connector has a safety locking pin. This pin
will prevent the float switch from accidentally being disconnected from the
controller. To remove the pin, push the pointed end of the pin into the
float connector and pull it out from the other end. The float switch wire
can now be disconnected. Make sure to reinstall the pin after the float
switch is reconnected. Note: When mounting the float switch, position the
bottom of the cage at the height you want the pump to activate.
Installing the Dual Float
The PHCC Pro Series dual float switch is easy to install by using the
enclosed stainless steel hose clamp.
1. Hold the float switch to the discharge pipe so the cage is below the
bracket.
2. Secure the float to the pipe with the enclosed hose clamp, but do not
completely tighten the clamp at this time.
3. Position the float switch to a level where the bottom of the float cage
is no lower than 3” above the bottom of the pump. To avoid debris
pouring onto the float, it should be positioned on the side of the
discharge pipe opposite the drain tile. Note: It is important to mount
the float below the drain tile that empties into the pit. Mounting it above
the drain tile would allow water to fill the drain tile before the pump is
activated to pump out the water.
4. Once the float switch is in the desired position, tighten
the clamp.
Vertical Float Switch (Model VSC2)
The vertical float switch contains a single large float.
Water will lift the float by a
1
⁄
2
”, which will activate the
pump. As the pump evacuates the water from the pit, the
float will drop. The pump will run for an additional 10
seconds to evacuate the pit completely after the float
drops. Note: There are two rubber stoppers on the float
switch rod. Do not remove or alter their position as it will
disrupt the timing of the controller and how long the pump
runs. The float switch wire includes a connector that can
be separated from the controller when the wire needs to be
threaded through small openings. Prior to operation, be sure to check the
float switch is properly connected to the controller. Note: When mounting
the float switch, position the bottom of the float at the height you want the
pump to activate.
Installing the Vertical Float
The PHCC Pro Series float switch is easy to install by using the enclosed
stainless steel hose clamp.
1. Hold the float switch to the discharge pipe so the float is below the
bracket.
2. Secure the float to the pipe with the enclosed hose clamp, but do not
completely tighten the clamp at this time.
3. Position the float switch to a level where the bottom of the float is no
lower than 3” above the bottom of the pump. To avoid debris pouring
onto the float, it should be positioned on the side of the discharge
pipe opposite the drain tile. Note: It is important to mount the float
below the drain tile that empties into the pit. Mounting it above the
drain tile would allow water to fill the drain tile before the pump is
activated to pump out the water.
4. Once the float switch is in the desired position, tighten the clamp.
Tether Float Switch (Model TSC2)
The tether float contains a single float connected to a
flexible tether. Water will raise the float to activate the
pump. As the pump evacuates the water from the pit
the float will fall and the pump will run for an additional
10 seconds to empty the pit. The tether float switch
wire includes a connector that can be separated from the
controller when the wire needs to be threaded through
small openings. Prior to operation, be sure to check the
float switch is properly connected to the controller.
Note: The tether float switch must be moving freely at all
times. If the float switch does not move freely the pump
will not activate.
Installing the Tether Float Switch (Model TSC2)
The tether float switch is easy to install with the enclosed stainless steel
hose clamp and mounting bracket.
1. The tether length is set to 4“. Do not adjust the tether length as it will
disrupt the timing of the controller and how long the pump runs. Setting
the tether length to less than 4” can also cause excessive stress on the
cable or prevent the switch from operating.
Note: To avoid debris pouring into the float, it should be positioned on the
side of the discharge pipe opposite the drain tile.
2. Locate the desired activation height and
secure the hose clamp to the discharge
pipe. Be sure the bracket is positioned
as shown at right. Do not overtighten
the hose clamp. Overtightening may
cause damage to the mounting bracket.
Note: It is important to mount the float
below the drain tile that empties into the
pit. Mounting it above the drain tile
would allow water to fill the drain tile before the pump is activated to pump
out the water.
3. Check the pump operation by filling the sump with water and observing
the pump through several full cycles. The tether float switch must be
moving freely at all times. Make sure the float switch does not come
into contact with other pumps, wires, pipe or any other object that
may be in the sump pit. The float switch must not come into contact
with the sump pit floor or wall. If the float switch does not move freely
the pump will not activate.
Deluxe Float Controller
The benefit of this controller is that it will sound an alarm when problems
exist or maintenance is needed. The controller will also run the pump once
a week for approximately four (4) seconds. This test will exercise the pump
and help ensure the pump is working properly.
The PHCC Pro Series Deluxe Float Controller features a series of warnings
(audible and visual) that pinpoint potential problems with the pump, switch
and power conditions. The controller will sound an alarm when power has
been interrupted, when the pump has run for more than 10 minutes
continuously, or when the 9V battery is low. The 9V battery (sold
separately) runs the controller during a power outage, allowing it to sound
an alarm if the circuit breaker trips, the controller is not plugged in
securely, or the home’s power is interrupted.
Note: The 9V battery will only power the controller, not the pump.
Installing the Deluxe Float Controller
1.
Mount the controller to the wall through the 2 holes on the cabinet using
the proper mounting hardware for the application. The controller should be
mounted at least 4‘ from the floor and within 4’ of the outlet.
2. Open the plastic door on the top of the unit and using a flat head
screwdriver adjust the dial to select the number of seconds that the
pump will run after the float drops. The dial can be adjusted from 5-45
seconds. The manufacturer default is about 10 seconds. Install a 9V
alkaline battery and replace the plastic door.
3. Plug the control box into a properly grounded, 3-prong receptacle.
Then, plug the pump into the receptacle on the control box. Do not use
an extension cord.
4. Make sure the Power Failure Alarm slide switch is in the ON position.
5. Plug the float switch into the bottom of the controller.
Completing the Installation
1.
After the initial installation, be sure to check the pump operation by filling
the sump with water and observing the pump through several full cycles. The
pump should run for 10 seconds after the float drops to its original position.
2. Replace the pit cover making sure not to pinch or crimp the pump wire
with the cover. The pit cover either has a ‘hole punch’ that will allow
the cord to be passed through it, or a hole can be drilled in the cover.
High Water Alarm - Accessory for the Deluxe Controller
(Requires the additional purchase of Model PS-WS)
Water Sensor
The water sensor is designed to warn you of a potential flood. If you are
installing it in the sump pit, it must to be installed between the basement floor
and the primary float switch. If there is a failure with either the main pump or
the plumbing system, the water level will rise past the primary float switch and
activate the water sensor. When the water sensor is activated, it will trigger a
warning light, an audible alarm, and the remote terminal on the controller.
This water sensor is only designed to give you a warning of a potential problem;
it will not activate the primary pump.
Installing the Water Sensor
The water sensor should be mounted near the top of the pit or where it is
appropriate for your installation (see diagram). Attach the water sensor very
securely with the included plastic wire tie. Be sure the water sensor is
positioned vertically with the mounting bracket at the top. Plug the water
sensor into the bottom of the controller. Do not tilt the water sensor. Do not
position the water sensor on the side of the discharge pipe facing the drain tile
or any incoming rush of water.
Testing the Water Sensor
Lift up the float on the water sensor with your fingers. As long it is up, the
high water alarm warning light and the audible alarm should be on. When
the float is down, the warning light and audible alarm will turn off.
Understanding the Warnings & Alarms
AC power is out
There are several causes for power failure. The most
common causes are a power outage by the electric
company or a tripped circuit breaker. Although the
deluxe controller can not run the pump, it will sound
an alarm indicating the loss of power. This will
allow the homeowner to address the problem.
If this warning light and alarm are on, the control
box is not receiving AC power for one of many
reasons:
1. The control box is not plugged in
2. The power to the house is out
3. The circuit breaker to that outlet has been tripped
4. A power brownout is taking place
Power Failure Alarm slide switch
When the controller is not receiving AC power, the monitoring features and
the audible alarms are powered by the 9-volt battery. This type of battery will
power the controller for many hours, but not indefinitely. Once the source of
the AC power alarm is determined, it is suggested that the Power Failure
Alarm slide switch be turned to the OFF position until
the power is restored.
This will preserve the battery and silence the alarm. When AC power is
restored, slide this switch back to the ON position.
Note: If the AC power is restored and the slide switch is in the OFF position, the
LIMITED WARRANTY
By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the GLENTRONICS, INC. limited warranty (“warranty”) as
set out below. Do not use your product until you have read the terms of the warranty. If you do not agree to the terms of the warranty, do not use the product and return
it within the return period stated on your purchase receipt from the retail store or authorized distributor where you purchased it for a refund.
To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written,
statutory, express or implied. GLENTRONICS, INC. disclaims all statutory and implied warranties, including without limitation, warranties of merchantability and fitness for a
particular purpose and warranties against hidden or latent defects, to the extent permitted by law. GLENTRONICS, INC. will not be liable for any incidental, special or
consequential damages for breach of any express or implied warranties on this product. In so far as such warranties cannot be disclaimed, GLENTRONICS, INC. limits the duration
and remedies of such warranties to the duration of this express warranty and, AT GLENTRONICS, INC.'s option, the repair or replacement services described below. Some states
(countries and provinces) do not allow limitations on how long an implied warranty (or condition) may last, so the limitation described above may not apply to you.
Any and all causes of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be governed by and
construed under the laws of the State of Illinois. Any cause of action arising from, filed as a result of or in reference to, this warranty or the products described under
this warranty shall be filed only in the Circuit Court of the 18th Judicial District, Lake County, Waukegan, Illinois, or in the Northern District of Illinois if filed in Federal
Court. The maximum liability for any product described in this warranty shall be the cost of product replacement only.
If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
What is Covered by this Warranty?
GLENTRONICS, INC. warrants to the end purchaser that its pumps, switch and control unit products are free from defective materials and workmanship for the periods
indicated below:
All parts and labor (excluding installation) for a period of:
• 1 year from the date of purchase, when purchased individually for use with another brand of sump pump
• When purchased with a PHCC Pro Series pump, the Deluxe Float Controller and float switch are covered under the pump’s warranty
The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the address listed below. GLENTRONICS, INC.,
at its option, will either repair or replace the product and return it postage prepaid.
Warranty continued on page 4.
PHCC Pro Series WiFi Module (Model PS-WiFi)
• Sends emails or text notifications
and status alerts to your phone,
tablet or computer
• No required monthly or yearly
fees or subscriptions
PHCC Pro Series Home Automation Module
(Model PS-HZM)
• Easily connects to compatible monitored
security or home automation system
• Connects using Z-Wave Plus
Maintenance Check List
Maintenance should be performed 1-2 times per year.
1. Remove all debris from the bottom of the pit and the pump strainer.
2. Remove all debris floating in the water.
3. Remove all debris from the float switch.
4. Fill the pit with water. Make sure pump turns on at the intended level
and the float switch is moving freely.
5. While the pump is running, make sure pump is evacuating water at a
good pace.
Glentronics, Inc., Lincolnshire, IL 60069
800-991-0466
www.stopflooding.com
Model PS-WiFi
Model PS-HZM
3
What is NOT Covered by this Warranty?
This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected by water overflow, seepage or flooding.
If GLENTRONICS, INC. determines that a product is deemed defective under this warranty agreement, it will repair or replace the PRODUCT ONLY. GLENTRONICS, INC.
will not cover the cost to reinstall the product, nor will GLENTRONICS, INC. pay the cost of having a plumber or contractor repair or replace the product.
GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered “installed incorrectly” when it deviates in any
way from the instructions described in this manual.
This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees Fahrenheit, handling inflammable liquids, solvents, strong chemicals or
severe abrasive solutions; user abuse; misuse, neglect, improper maintenance, commercial or industrial use; improper connection or installation, damages caused by lightning
strikes; excessive surges in AC line voltage; water damage to the controller; other acts of nature, or failure to operate in accordance with the enclosed written instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to GLENTRONICS, INC. to provide the services
described hereunder in either its original carton and inserts, or a similar package affording an equal degree of protection. Products not received by GLENTRONICS,
INC. at the address indicated below within thirty (30) days of the product’s defective performance will not be considered for warranty service. Products received
after one (1) year from the date of purchase, fall outside of the timeframe for warranty service and will not be eligible for warranty service. The product must be
returned to GLENTRONICS, INC. for inspection in order to be considered for warranty service. If the product is not returned to GLENTRONICS, INC. or the product is
inspected by any person, plumber, contractor or business other than GLENTRONICS, INC., this warranty shall no longer be valid. Prior to defective operation, the
unit must not have been previously altered, repaired or serviced by anyone other than GLENTRONICS, INC., or its agent; the serial number on the unit must not have
been altered or removed; the unit must not have been subject to accident, misuse, abuse or operated contrary to the instructions contained in the accompanying
manual. The dealer's dated bill of sale, or installer’s invoice must be retained as evidence of the date of purchase and to establish warranty eligibility.
Where are Products Sent for Warranty Service?
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information?
By calling 800-991-0466.
alarm and light for the 9-volt battery warning will activate, even if the battery is
good. This is a reminder to reset the alarm. Slide the switch to the ON position.
If the battery is good, the light will go out. If the alarm continues to sound,
replace the battery.
The system is operating
This light should be ON and flashing at all times. It is included to indicate
that the system is monitoring the sump conditions.
This light will not illuminate when:
1.
The power is out and the Power Failure Alarm slide switch is in the OFF position
2. The power is out and the 9V battery is discharged
3. The controller is not functioning. Contact the Glentronics service department
The 9-volt battery is low
1. The 9-volt battery located in the top of the control box is coming to
the end of its useful life. Replace it with a new 9-volt alkaline battery.
2. The Power Failure Alarm switch is in the OFF position. It must be in
the ON position at all times, except when silencing an actual power
failure condition.
Pump or float problem
This key feature monitors the time that the float switch is up continuously or
in the activated position. It is unusual for a pump run for 10 or more minutes
continuously. This can occur for many different reasons. Either the float is
stuck in the up position, there is a mechanical problem with the pump, or
there is a problem with the plumbing connections. Please refer to the
Troubleshooting Guide on the last page.
High water alarm (optional feature*)
When water reaches the optional water sensor, it will activate the warning
light, audible alarm, and remote terminal. The activation of the water sensor
could indicate that there is a failure of the main pump or plumbing problem.
Please refer to the Troubleshooting Guide on the last page.
*This feature requires the additional purchase of the water sensor (Model PS-WS).
Connecting the remote terminal
The terminal is located on the side of the control unit. There are three (3)
positions for wire connections on the terminal: N.C. - normally closed,
N.O. – normally open, and common.
1. Check your security system or other device to determine whether an
open (no contact) or closed (making contact) connection is needed to
activate the alarm.
2. The security system or other device will provide two connection
terminals. You will need to extend wires from the security system or
other device to the Pro Series control unit. Strip the two wires, ¼”
each. Connect either wire to the common terminal. To secure the wire
into the terminal, insert the exposed wire into the hole on the back of
the terminal next to the screw marked common. Turn the screw a few
turns to lock-in the wire.
3. If the security system or other device requires a closing of a contact to
activate the alarm, secure the other wire in the terminal hole labeled
N.O. (normally open). If the security system or other device requires an
opening of a contact, secure the wire in the terminal hole labeled N.C.
(normally closed).
USB data port
This controller is equipped with a USB data port. The purpose of this port is
to allow communication with the PHCC Pro Series Connect Modules. The
PHCC Pro Series Connect Modules are separately sold accessories that will
allow the user to stay connected and receive remote notifications of
potential problems and needed maintenance while away from home.
There are currently two PHCC Pro Series modules that can be connected: