Product Manual
Sump Pump Switch
Electronic Sump Pump Switch
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Fluid Control Products
12 | Sump Pump Control System
5-Year Limited Warranty
The LevelGuard® Sump Pump Control is warranted for ve (5) years from date of purchase, for manufacturer’s defects ONLY.
Up to ve (5) years from date of purchase, TouchSensor Technologies will replace, at its option, for the original purchaser any part or parts
of its LevelGuard® Sump Pump Control (“Product”) found upon examination by TouchSensor Technologies to be defective in materials or
workmanship. Be prepared to provide the complete product and proof of purchase receipt and completed warranty claim form when exercising
this warranty. All transportation charges on Products or parts submitted for evaluation or replacement must be paid by purchaser.
This Limited Warranty does NOT cover products which have been damaged as a result of accident, abuse, misuse, neglect, improper installation, improper
maintenance, pump failure resulting in an over-current electrical condition, or failure to operate in accordance with LevelGuard® written instructions.
THERE IS NO OTHER EXPRESS WARRANTY, IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR LIFETIME
WARRANTY FROM THE DATE OF PURCHASE. THIS IS THE EXCLUSIVE REMEDY AND ANY LIABILITY FOR ANY AND ALL INDIRECT OR CONSEQUENTIAL DAMAGES OR
EXPENSE WHATSOEVER IS EXCLUDED.
In no event, whether as a result of breach of contract warranty, tort (including negligence) or otherwise, shall TouchSensor Technologies or its suppliers be liable
for any special, consequential, incidental or penal damages including, but not limited to loss of prot or revenues, loss of use of the products or any associated
equipment, damage to associated equipment, cost of capital, cost of substitute products, facilities, services or replacement power, downtime costs, or claims of
buyer’s customers for such damages.
In the event that you need to exercise a warranty claim, please visit our website at www.LevelGuardProducts.com to attain electronic copies of the warranty claim
forms and instructions relating to the claim submission process.
How to Contact TouchSensor Technologies for warranty related information
Call our customer care center at 1-877-342-3261 (From Canada, call 1-630-221-9000)
Or write us at: Customer Care Center _ Proof of Purchase & Product Information
TouchSensor Technologies Store Name _____________________________________
c/o LevelGuard® Products Date Purchased_____________________________________
203 North Gables Blvd. Model Number_____________________________________
Wheaton, IL 60187 Serial Number_____________________________________
levelguard@touchsensor.com Register your Warranty ONLINE at LevelGuardProducts.com
LevelGuard Maintenance
WARNING: Unplug LevelGuard® Sump Pump Switch and Pump from all electrical power
BEFORE doing any service or maintenance.
• Inspect area around Sump Pump Switch and clear all foreign objects and buildup.
• Plug Sump Pump Switch and Pump back into GFCI wall outlet/terminals after inspection.
Check for proper operation.
• We recommend that you do this maintenance at least once a year. However, harsh
environmental conditions will dictate the necessity of your actual maintenance schedule.
GFCI Receptacle
NOTICE: The recommended use of a GFCI receptacle is meant for your protection. As part of its
designed function, a GFCI receptacle can “trip” (turn off power supply) in cases of ground faults.
Because the GFCI receptacle can trip and cut off power to the pump, we recommend that you
FOLLOW THE RECEPTACLE MANUFACTURER’S INSTRUCTIONS for test and reset procedures.
Service & Repair
• The LevelGuard Sump Pump Switch contains NO serviceable parts.
• Do not disassemble Sump Pump Switch. Doing so can result in death or electrical
shock and voided warranty.
• If Sump Pump Switch stops working, refer to troubleshooting instructions provided.
• If part is under warranty, follow warranty instructions provided in this manual.
• If part is not under warranty, the lawful disposal of unit is necessary.
Document #: BLINF248Z, Rev B, Sep 2014
©2014 TouchSensor Technologies, LLC
LevelGuard® is a trademark of TouchSensor Technologies, LLC • 203 North Gables Blvd. • Wheaton, IL 60187
Protected under the following U.S. Patent Numbers: 5594222, 6310611, 6320282, 7373817.