User guide

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Obtaining help
Nitro Pro 9 features a Help tab giving you access to different tools to access product documentation and
other online resources; such as the Knowledgebase and the User Forum.
The Help tab panels
Help
l User Guide: Launches the product manual, which you are reading now. You can also launch the
document by pressing F1
l Product Tour: The Nitro Pro 9 Product Tour provides you with a quick way to learn how to perform
the most commonly used tasks
Online Support
l Knowledge Base: Launches your default web browser, which automatically loads the online
Knowledge Base to help you find solutions to known issues, and to explain other concepts in
greater detail
l Ask a Question: gain access to the online user community of Nitro Pro 9. Here, you can participate
in discussions regarding PDF technologies and other subjects related to the PDF world
l Share an Idea: Do you have any suggestions which can improve Nitro Pro 9? We value your
suggestions, and hope to integrate any ideas that can help improve the product
l Report a Problem: Allows you to report any bugs or issues you experience
Product
l Support Tools: A series of tools to troubleshoot Nitro Pro 9 and to reinstall individual components
like Nitro PDF Creator
l Check For Updates: Check if any updates are available, or make sure that you are using the most
recent version of Nitro Pro 9
l About Nitro Pro: View details such as the software version, Nitro's web addresses, and licensing
information
Expired Trial (appears only if Nitro Pro 9 is not activated)
l Buy Online Now: Purchase a license for Nitro Pro 9 from the Nitro online store (internet
connection required)
Licensing (appears only if Nitro Pro 9 is activated)
l Volume Licensing: Learn more about how to obtain the best license package to use Nitro Pro 9
throughout your enterprise
Unexpected Termination
Crash Report
Should Nitro Pro 9 terminate after encountering a problem, the Crash Reporter will send a detailed report
that will enable Nitro's engineers to diagnose the problem. The following information can be sent
following a crash:
Nitro Pro 9 - User Guide