User's Manual

Privaris plusID Manager Operators Manual V1.0
Page 25 of 54 07.20.07
Modify the user’s swiping technique accordingly, erase the finger and re-enroll it.
i. Erasing a Finger/Enrollment
This option erases the selected finger’s fingerprint template from the plusID
device. Only an enrolled finger can be erased.
If an Enrollment was successful but the user is having trouble verifying, or
verification is sluggish (two seconds or more), it is recommended that the
respective finger be erased and then re-enrolled after reviewing the “How to
Swipe” and “Troubleshooting” guidelines linked from the “Help” section of the
plusID Manager. For Expanded Troubleshooting, see Appendix A of this manual.
Note: The erase feature does not erase a device, only individual fingerprints
stored on the device one at a time. For purposes of recycling a device for re-
issue, use the device reset feature (see 6.b.iii) which erases all of the stored
fingerprints at once, and restores the device to its factory default settings.
To erase a finger/enrollment:
1. Select the "Remove" button from the Enrollment screen.
2. Select the respective finger from the on-screen hand diagram.
3. Select "Yes" to confirm erasure.
j. Fingerprint Augmentation
After an enrollment, the plusID device uses data from successful verifications
during regular device use to enhance the quality of the originally stored
fingerprint template(s), as necessary. This “learning” feature helps reduce
potential false rejections and ensure positive user experiences with the device.
Any swipes/verifications that expose the sensor to more surface area or new
fingerprint features, beyond what was captured during enrollment, will result in
the automatic augmentation of the original fingerprint template. Up to five
augmentations can occur, per fingerprint template. Augmentation
Augmentation is a “behind the scenes” feature of the plusID’s fingerprint
algorithm and is not indicated in the plusID Manager interface.
6. User Info
With each enrollment performed, the plusID Manager saves a record containing
information on the enrolled user and their device. The “User Info” option from the
menu tree displays the user portion of this record. The information displayed on the
“User Info” screen (Figure 7) pertains to the owner of the connected plusID device.
Note: This information is not stored on the user’s device. User information is stored
only in the plusID Manager database for record keeping purposes and can be
accessed through “Reports” on the menu tree.