Specifications

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How do I backup and/or restore all settings or move them to a new PC?

You can use the new Export button from the Options (See 11.) page. Right-click and Merge

this onto the new PC. The caveat is if you are going from a 32-bit OS to 64-bit or vice versa. If

going from 32 to 64, you need to edit the .REG file before import to add the value

/Wow6432Node after the /Software node wherever it appears in the file. For example,

HKEY_LOCAL_MACHINE\SOFTWARE\Perspective Software becomes

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Perspective Software.

How can I access my cameras remotely?

See the website http://portforward.com for instructions on how to configure your router for

remote access to your Blue Iris PC. It's a free site if you skip their ad. There's another site,

http://canyouseeme.org which will let you know if your efforts have been successful.

Why must I re-enter my registration code?

The most common reason is that you have installed the software on more than 1 PC. Each PC

requires its own license, however you are able to transfer the license from PC to PC by re-

entering the code. If you do need more than 1 license, they are available at a discount, please

inquire. However, there are other reasons for a de-activation, and these include changing your

RAM size or CPU speed.

Can you add support for network Camera X?

Standard authentication and streaming formats are HTTP/MJPEG and RTSP. If your camera

supports one of these, chances are that we will be able to get it supported. I will need to be

able to access the camera online via browser in order to determine the most appropriate

settings. You can follow the same basic instructions at portforward.com for configuring your

router for remote access to your camera.

Why is my camera displaying a sluggish framerate?

The most common cause is that blueiris.exe has not been exempted from all

network/web/behavior scanning by antivirus and similar software.

The older but still relevant Troubleshooting page (See 12.) may offer additional help.

14. JSON interface

JSON interface