Specifications

110

My analog cameras show only black & white and/or are distorted

This may be the result of using PAL mode with an NTSC camera or vice-versa. If you are using

an NTSC camera, make sure the height is set to 480 or 240 in Blue Iris. PAL resolutions would

have heights of 576 or 288.

Cameras on my single-chip analog card "cross feed" or flip between an images and a blue

signal

To eliminate conflict between the inputs, make sure to select no higher than 15 fps on each

camera, perhaps 12.5. If you have this set for 30 or 25, this would explain the problem. If you

require more fps, you need to acquire a card with multiple chips, such as the PV149 from

bluecherry.net.

13. FAQ

FAQ (Frequently Asked Questions)

This page is designed to compile a list of the most commonly asked support questions and

their answers.

Why am I getting error 10060 or 10061 from a camera?

These errors mean one of 2 things ... either you have specified the wrong IP address/port

number, or Blue Iris does not have access to the Internet. What are you putting into the IP

address/port boxes? It should be just 4 numbers with 3 dots or a server address. Does the

hyperlink work from the Video tab to open the camera’s HTTP interface in a browser

window? That's usually a good test of the IP address and port settings. Does the “check for

updates” button work on the Options page? Make sure blueiris.exe is allowed through any

firewalls and is exempted from all network/web scanning by antivirus software.

Does Blue Iris need to be running in order to detect motion, send alerts, etc?

Yes. Blue Iris is PC software that runs on your PC. If your PC is not running, Blue Iris is not

running.

Is there a printable manual?

The available documentation is in the form of a CHM (Windows Help) file, found in the

program folder. You can convert this to a printable format like PDF if you download a CHM to

PDF conversion utility from download.com.