Specifications

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need to exclude Blue Iris from a list of 'web browsers' by locating the blueiris.exe and placing a

red x. The example below shows how another program, 'msnmsgr.exe' is excluded:

Internet Explorer becomes unstable after Blue Iris has been running for awhile

This condition is often due to faulty Antivirus software unable to deal with video

streaming. This has been observed with the AVG free edition. One antivirus package known to

not cause any issues is the Avast! free version.

My IP camera just shows as a black window with the time updating

Check that the resolution (image width, height) setting in the camera matches your resolution

setting in Blue Iris. If these do not match, the MPEG4 codec will be unable to decode the

image.

The email and SMS alerts tell me 'Create AOSMTP.Mail Failed'

The installer may have failed to properly install and register the file

Windows\System32\AOSMTP.DLL. Some malware detection packages such as BitDefender

may incorrectly classify this DLL as malware. You must add the file to the on-demand and on-

access file exclusion lists then re-install Blue Iris.