Specifications

105

Network IP camera PTZ capability and Blue Iris support of these capabilities vary widely. PTZ

support for a given camera will fall into one of these categories:

• Single step: You must move and re-center the joystick for each step movement. This

type of PTZ is not ideal for use with a joystick.

• Manual stop: Move the joystick to initiate motion, then re-center the joystick to stop

movement. With some models, such as Foscam FI89xx compatibles, support for

additional directions such as up-left and up-right are now supported.

• Full range: The camera responds with varying speed on multiple axes depending on

the position of the joystick. This type of PTZ is most ideal for use with a joystick.

There may be many cameras which support the "full range" mode of operation for which Blue

Iris currently only supports the "manual stop" or even "single step" methods. Over time and

on an as-requested basis, this support may be upgraded.

12. Troubleshooting

Here are answers to some frequently asked support questions.

I can't see my Blue Iris web page on the Internet

Ah, the joys of networking in the age of firewalls, routers, and high security computing...

To configure the Windows Firewall on Vista or Windows 7, go to Control Panel, System and

Security, Windows Firewall, Allow a Program. On XP, go to Start, Control Panel, Security

Center, Windows Firewall, Exceptions tab. If Blue Iris is not listed, click "Allow another

program" and browse to BlueIris.exe in your C:\program files\Blue Iris folder.

If you are running other firewall software instead of or in addition to the Windows Firewall,

you may try disabling that, or consulting with the manufacturer on how to allow a program to

receive connections through the firewall. This may involve specifying which "ports" are also

allowed through. By default, Blue Iris uses port 80 for everything. However, there are reasons

to change this, and you may use other ports as well.

If you are using a cable or wireless router (and you probably are), you will definitely have to

configure it to "route" or forward traffic from the Internet to a specific PC on your local

network. This is highly brand-specific, but here's an example when using a DLink WBR-2310

router:

• Use your Internet browser to browse to your router's configuration page, which is

almost always http://192.168.0.1/