Installation Guide
12
⚫ This warrants to the original purchaser that this product is free from defects in
material and workmanship as of the date of purchase and that it will, under normal
use and proper care, remain so for one year from the date of purchase.
⚫ Missing or initially defective parts will be replaced free of charge during the period of
this limited warranty. If parts are unavailable, comparable replacement of refund will
be given. The original dated sales receipt is required for all warranty claims.
⚫ This warranty does not cover damage which has occurred during transport from
the point of purchase to the consumer's home.
⚫ This warranty does not cover glass, light bulbs, batteries, transportation, labor, or
other issues not associated with the manufacture of the product.
⚫ This product is for residential use only. Any and all commercial use of this product
voids all warranties, and frees the manufacturer from all liability.
⚫ Read and understand all assembly and operating instructions, and all safety
information and warnings before use.
⚫ The following will void this warranty: Damage caused from tampering with, modifying,
or altering the fireplace insert in any manner; Damage due to incorrect assembly,
improper care, misuse, or abuse; Damage from being used with the wrong power
source; Water damage; Damage caused from this insert being used outdoors;
Damage caused from this insert being used for excessive periods of time; Damage
caused by the insert being used in a commercial application; Damage from use as a
primary heat source; Other misuse or abuse not specifically listed herein.
⚫ This product is not intended to be used as a primary heat source. It is for
supplemental heating purposes only.
Thank you for purchasing this product!
For immediate help with assembly, product information or if your product
arrives damaged, please contact us first. Our staff is ready to provide
assistance.
E-mail: service@velayhome.com
Limited Warranty