Installation Guide
13
⚫ This warrants to the original purchaser that this product is free from defects in material
and workmanship as of the date of purchase and that it will, under normal use and
proper care, remain so for one year from the date of purchase.
⚫ Missing or initially defective parts will be replaced free of charge during the period of this
limited warranty. If parts are unavailable, comparable replacement of refund will be
given. The original dated sales receipt is required for all warranty claims.
⚫ This warranty does not cover damage which has occurred during transport from the
point of purchase to the consumer's home.
⚫ This warranty does not cover glass, light bulbs, batteries, transportation, labor, or other
issues not associated with the manufacture of the product.
⚫ This product is for residential use only. Any and all commercial use of this product voids
all warranties, and frees the manufacturer from all liability.
⚫ Read and understand all assembly and operating instructions, and all safety information
and warnings before use.
⚫ The following will void this warranty: Damage caused from tampering with, modifying, or
altering the fireplace insert in any manner; Damage due to incorrect assembly, improper
care, misuse, or abuse; Damage from being used with the wrong power source; Water
damage; Damage caused from this insert being used outdoors; Damage caused from
this insert being used for excessive periods of time; Damage caused by the insert being
used in a commercial application; Damage from use as a primary heat source; Other
misuse or abuse not specifically listed herein.
⚫ This product is not intended to be used as a primary heat source. It is for supplemental
heating purposes only.
Thank you for purchasing this product!
For immediate help with assembly, product information or if your product
arrives damaged, please contact us first. Our staff is ready to provide
assistance.
E-mail: service@velayhome.com
Limited Warranty