User`s manual

Fault Messages
263
PAPER OUT
TIMEOUT
Yes In the CT emulation with a
coax interface, a time-out
message is sent to the host if
paper is not loaded within 10
minutes after PAUSE was
pressed to clear a paper out
fault.
Load media and run a print test. If the
message persists, contact your
authorized service representative.
PARITY ERROR Yes Parity error (serial interface). Check your serial host interface
parameter settings. If necessary,
change them so they match the
settings of the attached host.
POOR SCANNING
Check Head&Heat
Yes Data validation failure:
The ratio between bar code
elements is too small.
Adjust heat/speed/pressure.
POOR SCANNING
Check media
Yes Data validation failure:
The bar code is only good in
small bands that are difficult
to scan.
Check for ribbon wrinkle. Roll wrinkled
area onto take-up spindle.
POOR SCANNING
Inspect head
Yes/No Data validation failure:
Defects failure; blemishes
with the bar code are
detected.
1. Check paper and ribbon to make
sure they are clean, unwrinkled,
and installed properly.
2. Clean printhead.
3. If message persists, replace the
printhead.
POWER SAVER MODE Yes This is a status message.
The printer is in low-energy
idle state, the fan and higher
voltages are off, and only
+5Vdclogiccircuitsare
active.
No action required.
PRINT HEAD COLD
See Manual
Yes Printer is in a cold
environment or connector
P401 has become dislodged.
1. Reseat P401.
2. Change the printhead.
3. Place printer in a warmer location.
4. If problem persists, contact your
authorized service representative.
PRINT HEAD HOT
See Manual
Yes/No The printhead has become
overheated.
1. Allow the printhead to cool down for
5 minutes, then press PAUSE.
Resume printing.
2. If possible, reduce print intensity.
3. If problem persists, contact your
authorized service representative.
PRINT HEAD UP
Close Print Head
Yes Printhead is not closed and
completely latched.
Close and latch the printhead pivoting
deck.
Table 15. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution