User`s manual

260
Chapter 5 Solving Other Printer Problems
ERROR OCCURRED
FLUSHING QUEUES
Yes An interim message displays
while the printer discards
host data it cannot use
because a fault condition
exists. While this message
displays, the asterisk (*)
rotates.
Wait. When the asterisk (*) stops
rotating, a different fault message will
appear; troubleshoot the final
message.
FILE EXISTS
Enable Overwrite
Yes The printer operator tried to
save a file using the name of
an existing stored file.
Enter the PRINTER CONTROL menu
and enable the Overwrite Files feature
to overwrite the existing file.
FILE SYS FULL
Add Flash
Yes/No Insufficient flash memory
available to store file.
Install a larger flash memory SIMM.
For additional flash, contact your
authorized service representative.
FILE SYS FULL
Delete Files
Yes Insufficient flash memory
available to store file.
Enter the PRINTER CONTROL menu.
Use Delete Files to delete unwanted
files.
FILE SYS FULL
Optimize & Reboot
Yes Insufficient flash memory
available to store file.
Enter the PRINTER CONTROL menu
and use the Optimize & Reboot
feature.
FILE SYS INVALID
Optimize&Reboot
Yes/No File system not detected or
flash was corrupted.
Enter the PRINTER CONTROL menu
and use the Optimize & Reboot
feature.
FILE SYS WRITE
Check Flash
Yes/No Problem writing to flash
memory.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
FRAMING ERROR Yes Serial framing error over a
serial interface.
Match the serial interface settings of
the printer to those of the host
computer.
GAP NOT DETECTED
See Manual
Yes The printer is set for Gap or
Mark sensing, but a gap,
notch, or black mark is not
being detected.
The media sensor is not
positioned correctly.
Gap/Mark Threshold is set
too high or Paper Out
Threshold is set too low.
1. Check that the setting of the
Gap/Mark Sensor in the
CALIBRATE CTRL menu matches
the installed media.
2. Check the position of the media
sensor. (See “Positioning The
Media Sensor” on page 61.)
3. Clean the sensor assembly and
paper path.
4. Run Auto Calibrate to improve the
sensor’s ability to detect the media
in use.
5. Run the Media Profile printout in the
CALIBRATE CTRL menu.
6. Run Manual Calibrate. (See
“Running Manual Calibrate” on
page 66.)
7. Manually change the Gap/Mark
Threshold and/or Paper Out
Threshold values.
Table 15. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution