Online Data Validator User’s Manual The Printronix T5000 e series of Thermal Printers
The Printronix T5000 e series of Thermal Printers Online Data Validator User’s Manual 170895-001H
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Table of Contents 1 Installation Instructions ........................... 11 Overview..............................................................................11 Safety Notices .....................................................................14 Installation ...........................................................................15 Prepare The Printer.......................................................15 Install The Ferrite ..........................................................
Table of Contents Bar Code Failures................................................................61 Bad Bar Code Error Detection ......................................61 Missing Bar Code Error Detection.................................61 Error Action ...................................................................62 Error Messages.............................................................64 Troubleshooting...................................................................69 Maintenance ..............
1 Installation Instructions Overview The online data validator (validator) is an external bar code scanning device attached above the paper exit of the printer. When activated, it scans the printed output looking for bar codes. When it finds a bar code, it determines what type of bar code it is and monitors the bar code quality as it passes through the scan area. After the entire bar code has passed under the scanning beam, the validator grades the bar code and sends a report to the printer.
Chapter 1 Overview • The validator can also evaluate PDF 417 bar codes. For PDF 417 Limited, the validator works best with security level 5 or higher, using the current default printer settings for Defects Percentage, Percent Decode, and Decodeability. For lower security levels, lower the Defects Percentage to 5% to enable checking for bar code damage. • • Stacked, 2D, and vertical (ladder) bar codes are not supported. Bar codes must have a minimum x-dimension of 10 mil (0.
Tools And Materials You Will Need • • • • Static Wrist Strap 3 mm Allen key 2.
Chapter 1 Safety Notices Safety Notices The validator is a Class 2 laser product. The following notices apply at all times when the printer is powered on and the validator is active: WARNING Class 2 laser light. Do not stare into the laser beam or a reflected image of the laser beam. WARNING Using controls, making adjustments, or performing procedures other than those specified herein may result in hazardous radiation exposure. Note: This is the laser exit window. Figure 1.
Prepare The Printer Installation Prepare The Printer 1. Set the printer power switch to O (Off). WARNING Always unplug the printer power cord from the printer or power outlet before doing any installation procedure. Failure to remove power could result in injury to you and damage the equipment. You will be instructed when to apply power. 2. Unplug the printer power cord from the printer or the AC power source.
Chapter 1 Installation Install The Ferrite IMPORTANT If your printer has a factory installed validator, then the cable, ferrite, wire saddle, and grommet have already been installed. Go to “Install The Brackets” on page 23. 1. Loosen the two captive screws securing the top of the frame side cover. (Figure 2.) 2. Tilt the frame side cover back from the top and lift it until the tabs along the lower edge disengage from the slots in the printer frame. Captive Screw (2) Frame Side Cover Figure 2.
Install The Ferrite 3. If you have the expansion-CT option: a. Loosen one screw and remove the other screw that secures the expansion-CT subassembly to the rear of the printer frame. (Figure 3.) b. Carefully lift the expansion-CT subassembly and CT adapter plate out of the frame cutout. c. Unplug the expansion-CT cable from the expansion-CT port on the controller PCBA and set the expansion-CT subassembly aside.
Chapter 1 Installation Power/Data Cable First Wrap Ferrite Long Connector (To Validator) 20.0 ± 0.5 inches Short Connector (To Controller Board) Power/Data Cable Second Wrap Figure 4. Wrapping the Power/Data Cable Around the Ferrite 4. Using the end of the power/data cable with the short connector, insert the cable through the ferrite. (Figure 4.) 5. Wrap the power/data cable around the ferrite twice. 6.
Install The Ferrite Frame Boss Wire Saddle Figure 5. Inserting the Wire Saddle Into the Frame Boss 7. Insert the wire saddle into the frame boss. (Figure 5.
Chapter 1 Installation Wire Saddle Long Connector (To Validator) Ferrite Hole in the Frame Wall Figure 6. Inserting the Power/Data Cable Through the Hole in the Frame Wall 8. Raise the media cover and remove the solid grommet from the hole in the frame wall. 9. On the electronics side of the printer, insert the long connector end of the power/data cable through the hole in the frame wall. (Figure 6.) 10. Insert the power/data cable through the wire saddle.
Install The Ferrite Grommet Long Connector Inserted Grommet (Media Side) Power/Data Cable (approximately 17 inches exposed) Figure 7. Adding the Grommet to the Power/Data Cable 11. On the media side of the printer, slide the grommet onto the power/data cable and insert it into the hole in the frame wall. (Figure 7.) 12. Inspect the power/data cable to ensure approximately 17 inches of cable is exposed from the grommet to connect it to the validator.
Chapter 1 Installation J10 Wire Saddle Ferrite Upper DC Motor Power/Data Cable Power Supply Cable Figure 8. Position the Ferrite 13. On the electronics side of the printer, position the ferrite on top of the upper DC motor. (Figure 8.) 14. Route the power/data cable through the wire saddle, then under the power supply cable as shown in Figure 8. 15. Plug the power/data cable into the J10 receptacle on the controller board. 16. Install the expansion-CT subassembly, if you removed it in step 3, page 17.
Install The Brackets Install The Brackets Lower Bracket M4x10mm Screw (4) Figure 9. Installing the Lower Bracket 1. Using the four M4x10mm screws, install the lower bracket as shown in Figure 9.
Chapter 1 Installation A Validator (Rear View) Hash Marks A 4 in. 6 in. 8 in. Printer Lower Bracket Validator (Front View) Upper Bracket Adjustment Screw (2) Figure 10. Installing the Validator/Upper Bracket Unit onto the Lower Bracket 2. Face the front of the printer while installing the validator/upper bracket unit. 3. Loosen the two adjustment screws on the bottom of the validator. 4. Slide the validator/upper bracket unit onto the lower bracket and align the hash marks accordingly.
Attach The Power/Data Cable To The Validator Attach The Power/Data Cable To The Validator Power/Data Cable (Long Connector) Upper Bracket Screw (3) Cable Channel Bracket Tab Grommet Bracket Mounting Screw (4) Figure 11. Attaching the Power/Data Cable 1. Loosen the three upper bracket screws and route the power/data cable through the cable channel in the upper bracket, as shown in Figure 11. 2. Plug the long connector end of the power/data cable into the validator. 3.
Chapter 1 Restore The Printer To Operation Restore The Printer To Operation 1. Lower the media cover. 2. Engage the tabs on the bottom of the frame side cover in the slots in the printer frame. 3. Rotate the cover into position. 4. Tighten the two captive screws. (Figure 2.) 5. Plug the AC power cord into the printer and the power source. 6. Set the printer power switch to | (On).
Attach The Power/Data Cable To The Validator Enable The Validator Later version software can automatically detect the validator. When the printer is powered up with the validator installed, the VALIDATOR menu appears and Validator Funct. is automatically set to Enable in the QUICK SETUP and VALIDATOR menus. NOTE: You may need to load the Factory Config. in the CONFIG CTRL menu to allow the VALIDATOR menu to appear.
Chapter 1 Adjust The Scanning Beam Adjust The Scanning Beam NOTE: Make sure the printer is on and the scanning beam is on. If the beam is off, press the RESET button for less than 2 seconds to turn on the beam. When the validator is first installed, the scanning beam may need to be aligned with the two notches on the sides of the tear bar, as shown in Detail A of Figure 12. When the scanning beam is properly aligned it will line up with the two notches.
Attach The Power/Data Cable To The Validator If your printer is configured for Peel-Off Media Handling mode (use of optional internal rewinder), you may need to align the beam further behind the notches (0.20 to 0.30 inches [5.08 mm to 7.62 mm] from the front edge of the tear bar) so that the peeled label remains on the tear bar and the trailing edge of the last bar code can still pass completely under the scanning beam. See Figure 13. 0.30 inches 7.62 mm Figure 13.
Chapter 1 Adjust The Scanning Beam Top Left Screw Bottom Left Screw Bottom Right Screw Figure 15. Scanning Beam Adjustment Screws Figure 15 shows the screws used to adjust the parallelism and position of the scanning beam. The positions of the screws assume that you are in front of the validator unit and facing the printer. The following instructions and illustrations show how to adjust the validator according to how the beam appears. 1. Power the printer on and make sure the scanning beam is on.
Attach The Power/Data Cable To The Validator Correct alignment of the scanning beam. The beam lines up with the end notches and is parallel to the long edge of the tear bar. Tighten the top left screw to move the scanning beam downward. If the screw is already tight, loosen both bottom screws to lower the beam. Tighten both bottom screws to move the scanning beam upward. If they are already tight, loosen the top left screw to move the beam upward.
Chapter 1 Adjust The Scanning Beam Summary Of Scanning Beam Adjustment To Move Beam Down To Move Beam Up To Rotate Beam Clockwise To Rotate Beam Counterclockwise Tighten top left screw Tighten both bottom screws Loosen bottom right screw Loosen bottom left screw or or or or Loosen both bottom screws Loosen top left screw Tighten bottom left screw Tighten bottom right screw NOTE: If the printer does not have a tear bar with notches at the ends, adjust the scanning beam so that the center of
Shifting The Scanning Beam Shifting The Scanning Beam This option enables you to shift the scanning beam horizontally to the left or right. The left edge of the beam should be approximately 0.13 inches (3.3 mm) from the left edge of the tear bar. After you set this value, save it as part of the configuration for future use. The value range is from -99 to 99. The default is 0. Lower values will move the beam to the left.
Chapter 1 Calibration Calibration WARNING Class 2 laser light. Do not stare into the laser beam or a reflected image of the laser beam. WARNING Using controls, making adjustments, or performing procedures other than those specified herein may result in hazardous radiation exposure. The validator should be calibrated when it is first installed or when the printer displays the “Calibration warning” message. A special calibration bar code card is included with the validator package. 1.
Shifting The Scanning Beam CALIBRATION Light RESET Button Deck Lock Lever Calibration Bar Code Card Figure 17. Calibrating the Validator 7. The scanning beam should turn off for a few seconds then back on, and the CALIBRATION light should turn off. This indicates a successful calibration. NOTE: If the scanning beam does not turn back on and/or the calibration light is still on or flashing, the calibration has failed.
Chapter 1 Calibration 11. Power the printer off, wait a few seconds, then power the printer on. If the calibration was successful, the scanning beam is on and the CALIBRATION light is off. If the calibration was not successful, the scanning beam remains on and the CALIBRATION light stays lit without flashing. Repeat the calibration procedure. If repeated attempts fail, check the room for excessive ambient light, including direct sunlight. You may need to move the printer to a darker area of the room.
Bar Code Validation Demo Page 9. The printer will print one demo page containing two good bar codes. NOTE: In the QUICK SETUP or MEDIA CONTROL menu, if Label Length is set between 0.5 and 1.0 inches, only one good bar code will print. If Label Length is less than 0.5 inches and Label Width is less than 2.0 inches, no demo page will print. 10. To demonstrate a bad bar code reading, block the scanning beam with an opaque object while the bar code moves under the beam.
Chapter 1 Calibration 38
2 Operation Basic Validator Setup Unit Positioning The validator must be positioned so that the scanning beam covers the entire area containing the bar codes, including the area required for quiet zones. The validator can be moved along the lower bracket and aligned with any of the inscribed hash marks, depending on the size of the labels printed and the positioning of the bar codes on those labels. In addition, the beam width can be moved horizontally to the left or right.
Chapter 2 Basic Validator Setup • RESET: This button is used in the calibration procedure and possible troubleshooting situations. Except in these specific circumstances, the RESET button should not be used. Table 3.
Validator Menu Structure Validator Menu Structure VALIDATOR Validator Report page 44 Auto Report page 44 Disable* Enable Clear Data page 45 Good Barcodes page 47 0 Good Forms page 47 0 Overstrike Forms page 47 0 Average BWD page 47 0% Last BWD page 48 0% Validator Funct.
Chapter 2 Basic Validator Setup VALIDATOR (cont. from previous page) Symbol Contrast page 49 Enable* Disable Quiet Zones page 49 Enable* Disable Min. Code Height page 57 0.25 inches* 0.13 to 1.00 inches Min. Code Gap page 59 0.25 inches* 0.15 to 1.
Enabling And Disabling The Validator Configuring The Validator Setting validator options is done through the printer configuration menu. The validator comes equipped with a default setting for each configuration option, and it works without having to change any of these options. However, in some cases it is necessary to adjust these options, which are described below. Enabling And Disabling The Validator 1. Press ... to take the printer offline and place the printer in Menu mode. 2.
Chapter 2 Configuring The Validator Requesting A Validator Report This procedure prints a summarized validator report on the printer itself. 1. Press ... to take the printer offline and place the printer in Menu mode. 2. If necessary, press ↓ and ↵ at the same time to unlock the ↵ key. 3. If necessary, press .. . until “VALIDATOR” displays. 4. Press ↓ until “Validator Report” displays. 5. Press ↵ to print the report. 6.
Validator Reporting Resetting Validator Data The validator reports on all bar codes it detects since the last data reset. For example, you print a large batch of labels with bar codes and then print a validator report. Then you print another batch of labels with bar codes and print another report. The report will contain information on both batch jobs. However, if you reset the validator data between batch jobs, the second report will only contain information on the second batch job.
Chapter 2 Configuring The Validator 5. Press + or – to cycle through the choices: • Disabled. Default setting. The validator does not send any data to an external device. • Serial Port. The printer outputs the bar code analysis and underlying data from the validator to a device connected to the serial port, so the validator data can be seen and analyzed with the optional remote management software. • Network Port.
Validator Statistics 5. Press + or – to cycle through the choices: • Short Report. Default setting. Provides the encoded failure cause or pass indication and the bar width deviation, shown as a percentage. • Full Report. Provides a completed report of all the data captured by the validator. • Validation Mode. Provides the same data as the Short Report, but adds the actual bar code data read. 6. When your selection displays, press ↵ to activate it. 7.
Chapter 2 Configuring The Validator • Last BWD: The Bar Width Deviation included in the most recent report received from the validator, shown as a percentage. NOTE: A bar code’s Bar Width Deviation is determined by comparing the bar width the validator expects to the bar width that is actually printed. For example, if the bar width is printed exactly as the validator expects, the BWD is 0%.
Defining Validator Options 6. Press ↵ to select the desired value. 7. Press ↓ and ↵ at the same time to lock the ↵ key, then press PAUSE to take the printer offline. 8. Press PAUSE again to put the printer online. Setting The Symbol Contrast Symbol Contrast represents the contrast between the bars and spaces in the bar code. The bar code must have a certain level of contrast to be recognized by the validator.
Chapter 2 Configuring The Validator 2. If necessary, press ↓ and ↵ at the same time to unlock the ↵ key. 3. If necessary, press .. . until “VALIDATOR” displays. 4. Press ↓ until “Quiet Zones” displays. 5. Press + or – to scroll through the choices: Enable or Disable. The default is Enable. 6. Press ↵ to select the desired value. 7. Press ↓ and ↵ at the same time to lock the ↵ key, then press PAUSE to take the printer offline. 8. Press PAUSE again to put the printer online.
Defining Validator Options Setting For Skip Labels This option is used for skipping blank labels after bad labels have been marked. It is useful when you want to have extra blank labels in between bad and good ones. The settings are Minimum (the default) and Maximum. Minimum allows one blank label, and Maximum allows two blank labels. NOTE: Minimum and Maximum blank labels are only applicable for forms 2 inches (5.08 cm) high or more.
Chapter 2 Configuring The Validator 6. Press ↵ to select the desired value. 7. Press ↓ and ↵ at the same time to lock the ↵ key, then press PAUSE to take the printer offline. 8. Press PAUSE again to put the printer online. Setting I2of5 Checksum This option allows you to include or exclude the checksum option in the Interleaved 2 of 5 code as part of the grading.
Advanced Validator Options For the Infinite option, the printer will stop every 5 retry attempts. After you clear the error message, the printer will attempt to print the same label. It will not attempt to print the next label until the previous (problem) label has printed correctly. Advanced Validator Options The following items are considered advanced items and are only visible if the Advanced menus are selected. Refer to the configuration section of your User’s Manual for more information.
Chapter 2 Configuring The Validator Percent Decode You can set how strict the validator grades each bar code. For example, the Percent Decode default value is 60%. This means that 60% of the scanned bar code must be readable for the validator to give the bar code a passing grade. You can set the Percent Decode parameter to a percentage value from 0% to 99%. The higher the percentage value chosen, the stricter the validator grades. 1. Press ... to take the printer offline and place the printer in Menu mode.
Advanced Validator Options 5. Press + or – to scroll through the percentage values: 0% to 100%. The default is 20%. 6. Press ↵ to select the desired value. 7. Press ↓ and ↵ at the same time to lock the ↵ key, then press PAUSE to take the printer offline. 8. Press PAUSE again to put the printer online. Scanner Settings This option has two purposes: • Allows the validator to upload an optimized setting for a particular printer size at power up.
Chapter 2 Configuring The Validator Beam Shift This option enables you to shift the scanning beam horizontally to the left or right. The left edge of the beam should be approximately 0.13 inches (3.3 mm) from the left edge of the tear bar. After you set this value, save it as part of the configuration for future use. The value range is from -99 to 99. The default is 0. Lower values will move the beam to the left.
Print Speed Limits Operation There are a number of factors which contribute to successful bar code validation, including printer speed, demand print settings, calibration, and ambient light. The following sections describe how to ensure your bar code validator is scanning and reporting properly. Print Speed Limits Two factors in the validation process affect the printer’s speed limit: bar code height and the validation report type selected. Bar Code Height (Min.
Chapter 2 Operation For example, a bar code 1 inch in height can scan successfully at a printer speed of 25 inches per second; a bar code 1/8 inch in height can scan successfully at no more than 3 inches per second. By changing the Min. Code Height, the printer and slew speeds will be changed automatically. To change the Min. Code Height: 1. Press ... to take the printer offline and place the printer in Menu mode. 2. If necessary, press ↓ and ↵ at the same time to unlock the ↵ key. 3.
Print Speed Limits Validation Report Type Another factor that limits print speed is the type of validation report selected. The printer automatically examines the selected report type and sets the defined maximum slew (vertical paper movement) and print speeds to insure proper operation. If the current speed selected in the menus is higher than the maximum, the value is changed to equal the maximum. If the current menu setting is lower than the newly set maximum, no change in speed occurs. Min.
Chapter 2 Operation 3. If necessary, press .. . until “VALIDATOR” displays. 4. Press ↓ until “Min. Code Gap” displays. 5. Press + or – to scroll through the choices: 0.15 to 1.00 inches in 0.01 inch increments. The default is 0.25 inches. 6. Press ↵ to select the desired value. 7. Press ↓ and ↵ at the same time to lock the ↵ key, then press PAUSE to take the printer offline. 8. Press PAUSE again to put the printer online.
Bad Bar Code Error Detection Bar Code Failures The validator tells the printer to announce a fault condition in two situations: • if the validator detects a bad bar code • if the validator detects no bar code where it expects to find one. How the printer reacts to these faults is determined by the printer’s configuration settings, as described below. Bad Bar Code Error Detection The validator examines every bar code that passes under the scanning beam and sends an analysis report to the printer.
Chapter 2 Bar Code Failures • You can set the number of bar codes generated by a bitmapped image that the printer should expect per form by selecting a value in the “Number of Codes” parameter. For more information on choosing a value for the “Number of Codes” parameter, see “Setting Number Of Bar Codes On A Form” on page 48. Error Action Whether the error stems from a bad or missing bar code, the printer response is the same.
Error Action The printer remains in a fault condition until you press the PAUSE key. This clears the error message and takes the printer offline. You must correct any condition that may have caused the fault. When ready, the printer can be put back online and it will resume printing where it left off. Overstrike Use Overstrike mode when you want bad labels to be marked, but not reprinted (i.e., when using pre-numbered labels).
Chapter 2 Bar Code Failures The printer will stop, indicate an error, and overstrike as described above. Then it will skip a number of blank labels, depending on the setting for Skip Labels (see “Setting For Skip Labels” on page 51). It will then slew to the next top of a blank form and reprint the entire form that contained the bad bar code and any other forms that were perhaps interrupted by the error.
Error Messages Table 4. Message List Message Bar code quiet zone too small Explanation Data validation error: the blank zone(s) left or right of the bar code is not big enough to meet the minimum requirement. Solution 1. Fix the application. 2. Disable Quiet Zone in the VALIDATOR menu. Typically, this occurs in forms where bar codes are placed too close to other elements, the bar code is too close to an edge of the media, or the media’s position is shifting.
Chapter 2 Bar Code Failures Table 4. Message List Message Explanation Solution Contrast too low Check media Data validation error: the contrast between bars and spaces is not sufficient. This can be caused by too little heat in the thermal transfer or by use of colored media or ribbons. Increase Print Intensity or reduce Print Speed in the QUICK SETUP menu or via host software, change media, or disable Symbol Contrast in the VALIDATOR menu.
Error Messages Table 4. Message List Message Poor scanning Inspect head Speed Exceeds Validator Limit Explanation Solution Data validation failure: hardware defect. The validator detected unexpected dark spots in spaces or light spots in bars. This usually indicates a poor ribbon/media combination, a dirty printhead, or a burned pixel. 1. Check that paper and ribbon are clean, unwrinkled, and installed correctly.
Chapter 2 Bar Code Failures Table 4. Message List Message Unscannable code check media Explanation Data validation error: missing bar code. An expected bar code is missing or was printed so poorly that the validator cannot detect it. Solution 1. Check that paper and ribbon are clean, unwrinkled, and installed correctly. 2. Run a print job and check that the validator beam is not obstructed; remove obstructions as necessary. 3.
Error Messages Troubleshooting If you are having problems with the validator, consult Table 5 for a list of symptoms and possible solutions. Table 5. Troubleshooting the Validator Symptom The scanning beam does not come on. Solution 1. Make sure the power/data cable is plugged into the validator and the controller board on the printer. See “Installation” on page 15. 2. Make sure the validator has not been disabled in the VALIDATOR menu. See “Enabling And Disabling The Validator” on page 43. 3.
Chapter 2 Troubleshooting Table 5. Troubleshooting the Validator Symptom Solution The printed labels look clean, but the validator is still reporting an error message. The validator glass may be dirty, distorting the report results. Power down the printer and clean the glass using a household glass cleaner and a dry, lint-free cloth. The printed bar codes are causing error conditions.
Error Messages Table 5. Troubleshooting the Validator Symptom Solution • Bar code spacing.The validator requires a minimum distance of 1/2 inch or 20 times the minimum element width, whichever is greater, between bar codes. • Printer speed. See “Print Speed Limits” on page 57. • Be sure the bar code is not printing on the extreme edges of the label. • Check the number of bar codes being validated concurrently. The validator can track the performance of up to four bar codes at one time.
Chapter 2 Maintenance 72
Index A D Auto detect bar codes, 48, 61 Decodeability, 53 Auto Report, 44 Defects, 54 Average BWD command, 47 Demand printing, 60 B Demo Page, 36 Disabling validator, 43 Bad bar codes, 61 E Bar Code Demo Page, 36 Bar code failure, 61 Enabling validator, 43 Bar Code Improper / Data Format, 64 Error action, 62 Bar code quiet / zone too small, 65 Overstrike Mode, 63 Bar codes supported, 11 Retry Form, 63 Bar width deviation, 47, 53 Stop Mode, 62 Beam Shift, 56 Error messages BWD, 48 Ba
Index F O Firmware revision, 50 Online Data Validator Form correlation, 59 See Validator Overstrike Forms command, 47 Overstrike Mode, 63 Overstrike Style, 51 Form parameters, 48 Full Report, 46 F/W Revision command, 50 G P Good Barcodes command, 47 Panel, 39 Good Forms command, 47 Parameters, 11 Grading, 54 Percent Decode, 54 I Poor scanning / Check heat&head, 66 Poor scanning / Check media, 66 Installing the validator, 15 L Last BWD command, 48 Poor scanning / Inspect head, 67 Print sp
Index S V Scanner Settings, 55 Validation Mode, 46 Setting Auto Report, 44 Validator Setting calibration, 34 Bar Code Demo Page, 36 Short Report, 46 bar code failure, 61 Skip Labels command, 51 calibration, 34 Speed Exceeds / Validator Limit, 67 configuration, 43 Speed limits, 57 disabling, 43 Statistics enabling, 43 Average BWD, 47 error action, 62 Good Barcodes, 47 installation, 15 Good Forms, 47 maintenance, 71 Last BWD, 48 options, 48, 53 Overstrike Forms, 47 panel, 39 Stop
Index 76
Printronix, Inc. 14600 Myford Road Irvine, CA 92606-1005 Phone: (714) 368-2300 Fax: (714) 368-2600 Customer Solutions Center: (714) 368-2686 Printronix Nederland BV P.O. Box 163, Nieuweweg 283 NL-6600 Ad Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 6542-0110 Fax: (65) 6543-0220 Visit our web site at: www.printronix.