Administrator’s Manual SL4M™ and T4M™ RFID Smart Label and Thermal Printers
This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix. COPYRIGHT © 2007, 2013 PRINTRONIX, INC. All rights reserved. Trademark Acknowledgements SL4M and T4M are trademarks of Printronix, Inc.
Table of Contents 1 Introduction ......................................................... 11 The SL4M/T4M Thermal Printer .......................................................... 11 Standard Features ........................................................................ 11 Optional Features.......................................................................... 12 Thermal Printer Technology ................................................................ 14 The Printing Process ......................
Table of Contents 3 Standard Interfaces............................................. 53 Overview.............................................................................................. 53 Auto Switching ..................................................................................... 53 Parallel Interface.................................................................................. 54 Centronics .....................................................................................
Table of Contents 5 Downloading Software ...................................... 157 Loading Flash Memory ...................................................................... 157 Downloading Software with the Firmware Download Utility............... 158 Downloading Software through the Parallel Port ............................... 159 Downloading Software through the NIC ............................................ 160 Downloading Software through the NIC Using FTP ..........................
Table of Contents A Specifications .................................................... 219 Print Method................................................................................ 219 Media .......................................................................................... 220 Ribbon ......................................................................................... 222 Indicators and Switches .............................................................. 222 Memory ......................
Table of Contents Supplies ............................................................................................. 258 Genuine Printronix Thermal Transfer Ribbons............................ 258 Genuine Printronix Media............................................................ 259 Ribbon and Media Usage............................................................ 260 C ASCII Control Codes......................................... 261 D PTX_SETUP Commands..................................
Table of Contents
1 Introduction The SL4M/T4M Thermal Printer NOTE: As used in this manual, the terms “SL4M/T4M” and “printer” refer to all models within the series. “SL” refers to all SmartLine RFID models. The SL4M/T4M series consists of a family of high quality, direct thermal and thermal transfer printers specifically designed for printing labels and tags from any MS-DOS®, Windows®, or ASCII based compatible computer. The SL4M/T4M, Smart Ready, and SmartLine series are comprised of the products detailed in Table 1.
Chapter 1 The SL4M/T4M Thermal Printer • • Fanfold media handling • Media capacity: Eight inch diameter roll media on three inch core (203mm diameter on 76.2mm diameter core) • Media sensing: Horizontal positioning for gap, notch, hole, or black mark sensing. • • • • Print speeds: Up to 10 ips (both 203 and 305 dpi) • • Ribbon capacity: 450m on one inch core (4.5 µm ribbon thickness) • • High Resolution Printhead: 203 dpi or 305 dpi for sharp graphics and text.
Optional Features • Quick Change Memory Cartridge (QCMC) - This cartridge option provides an easy way to copy a printer’s firmware and configuration settings from one printer to another. A “snapshot image” of the source printer is stored on the QCMC and a simple interface is provided to copy that image to a target printer. Once the image has been copied to the target printer, the two printers will be identically configured.
Chapter 1 Thermal Printer Technology Thermal Printer Technology Quiet and fast, with excellent print quality, your multifunction thermal printer uses an inline thermal printhead. The thermal printer operates differently from a line matrix or laser printer, because the thermal printer uses a printhead with heating elements and special paper or ribbon.
Warnings and Special Information For your safety and to protect valuable equipment, read and comply with all information highlighted under special headings: WARNING CAUTION IMPORTANT Conditions that could harm you and damage the equipment. Conditions that could damage the printer or related equipment. Information vital to proper operation of the printer. NOTE: Information and helpful tips about printer operation. Related Documents The following documents are available at www.printronix.com.
Chapter 1 Thermal Consumables • Network Interface Card User's Manual — Information about network protocols, configuration, and operation. • PrintNet Enterprise Suite User’s Manual — Information about the remote management software utility which allows you to organize all of the printers in your office remotely in a single database, download software and printer settings from a host computer with a single mouse click.
2 Operation Unpacking the Printer The printer is shipped in a carton and protective bag. The top lid of the carton has instructions for removing the internal packing material. Keep all packing material in case repacking is required. CAUTION Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer. The discharge of accumulated electrostatic energy can damage or destroy the printhead or electronic components used in this device.
Chapter 2 Installation 1. Place the shipping container upright on a flat, level surface. 2. Open the box and remove the first layer of packing material along with any lose items. 3. Remove the accessories box and set it aside. 4. Pull the printer out of the shipping container by using the two plastic straps as handles. 5. Remove the bands and plastic bag. 6. Check that all components on the packing list are included.
c. USB Attach a USB cable with noise suppresion filters on BOTH ends from the computer to the USB connector at the back of the printer. d. NIC Connection Insert a suitable NIC cable from your hub or switch to the NIC connector located in the I/O panel in the rear of your printer. NOTE: The printer supports simultaneous connection of the parallel, serial, USB, and NIC interfaces using the Auto Switching feature. Auto Switching is described on page 53.
Chapter 2 Installation Wireless Interface Panel Wireless Antenna Wireless Interface 20
Power Cord Requirements Power Cord Requirements In compliance with international safety standards, this printer is equipped with a three-pronged electrical plug on the power cord. When this power cord is plugged into a correctly wired power outlet, the ground conductor ensures that the printer chassis is at ground (earth) electrical potential. WARNING Failure to properly ground the printer can result in electrical shock to the operator. Never use adapter plugs without grounding prong.
Chapter 2 Setting Up the Printer Loading Ribbon For direct thermal media (no ribbon required), go to page 25. Media Cover Flange Ribbon Take-Up Core Ribbon Take-Up Spindle Ribbon Roll Ribbon Supply Spindle Deck Lock Lever Pivoting Deck IMPORTANT Clean the printhead, platen roller, and media sensor every time you change the ribbon. See “Cleaning the Printhead, Platen Roller, Media Sensors, and Media Damper” on page 176. 1. Raise the media cover. 2.
Loading Ribbon Ribbon Take-Up Core Ribbon Take-Up Spindle Ribbon Supply Spindle Printhead Alternate Ribbon Path Ribbon Platen (not shown) Ribbon Guide Roller (2) 5. Thread the end of the ribbon under the ribbon guide rollers, between the platen (rubber drive roller) and the printhead, and between the ribbon take-up and supply spindles. NOTE: Make sure to thread the ribbon behind the ribbon take-up spindle. NOTE: The alternate ribbon path is for inside ink ribbon.
Chapter 2 Setting Up the Printer Ribbon Take-Up Core Ribbon Take-Up Spindle Ribbon Leader Deck Lock Lever Printhead Pivoting Deck IMPORTANT Never attach the ribbon to the ribbon take-up spindle without a ribbon take-up core installed. 6. Attach the ribbon to the ribbon take-up core on the ribbon take-up spindle with tape. 7. Manually rotate the take-up spindle counterclockwise until the ribbon leader has passed the printhead. 8.
Loading Roll Media Loading Roll Media Media Cover Media Hanger Media Hanger Guide Pivoting Deck Deck Lock Lever IMPORTANT If you are using direct thermal mode, clean the printhead, platen roller, and lower media sensor every time you change the media. See “Cleaning the Printhead, Platen Roller, Media Sensors, and Media Damper” on page 176. 1. Slide the media hanger guide outward to the end of the media hanger as shown. 2. Remove and dispose of any empty media core. 3.
Chapter 2 Setting Up the Printer Side Wall Media Roll Media Hanger Guide Media Hanger 4. Place the media roll onto the media hanger and slide the media roll until it is flush with the printer’s side wall. NOTE: For information regarding smart labels, refer to the RFID Labeling Reference Manual. 5. Slide the media hanger guide against the media roll to prevent horizontal travel, but make sure the media roll can rotate freely.
Loading Roll Media Printhead Platen (not shown) Media Sensor Assembly Media Width Guide Blue Locking Knob Media Damper Media Alternate Media Path 6. Thread the media under the media damper, through the media sensor assembly, and then between the platen (rubber drive roller) and the printhead. NOTE: The alternate media path is for inside wound label media. CAUTION If the blue media width guide locking knob is too loose or is removed, the media width guide will fall off the printer. 7.
Chapter 2 Setting Up the Printer Media (left edge) Inside Media Edge Guide Media Sensor Assembly 9. Check the horizontal position of the media sensor assembly (see “Positioning the Media Sensors” on page 44). 10. Align the left (inside) edge of the media with the inside media edge guide.
Loading Roll Media Pivoting Deck Deck Lock Lever 11. Rotate the deck lock lever fully clockwise to close the pivoting deck. This locks the pivoting deck and printhead into print position. IMPORTANT Ensure the printhead is down and locked before attempting to advance media or print. Failure to do so will cause the “PRINT HEAD UP Close Print Head” fault message to display. 12. Verify that Print Mode in the printer configuration menu is set for the media type installed (Direct or Transfer).
Chapter 2 Setting Up the Printer Loading Fanfold Media Media Cover Fanfold Media Media Hanger Guide Media Hanger Deck Lock Lever Pivoting Deck Bottom Panel Opening Media Damper 1. Open the media cover. 2. Slide the media hanger guide outward to the end of the media hanger. 3. Place the fanfold media either behind or beneath the printer, depending on the desired fanfold supply location. Insert the first few labels through either the rear or bottom panel opening. 4.
Loading Fanfold Media Media Sensor Handle Locking Knob Media Damper Media Sensor Assembly Media Width Guide Platen 7. Thread the media under the media damper, through the media sensor assembly, and then between the platen (rubber drive roller) and the printhead. You can also refer to the label inside the media cover for media loading instructions. CAUTION If the media width guide locking knob is too loose or is removed, the media width guide will fall off the printer. 8.
Chapter 2 Setting Up the Printer Media (left edge) Inside Media Edge Guide 11. Align the left (inside) edge of the media with the inside media edge guide.
Loading Fanfold Media Pivoting Deck Deck Lock Lever 12. Close the pivoting deck by rotating the deck lock lever fully clockwise. IMPORTANT Ensure the pivoting deck is down and locked before attempting to advance media or print. Failure to do so will cause the “PRINT HEAD UP Close Print Head” fault message to display. 13. Verify that Print Mode submenu is set for the media type installed (direct or transfer). The Print Mode submenu is located in the MEDIA SETUP menu.
Chapter 2 Operating Modes For direct thermal operation (no ribbon required) or thermal transfer operation (ribbon required): • If you have not run an Auto Calibrate, do so now. See “Running Auto Calibrate” on page 47. • If you have already run an Auto Calibrate, complete the following steps: a. Close the media cover. b. Press the advances. c. Press the (Feed) key once to verify that the media (Pause) key to place the printer online.
Power Switch Controls and Indicators Power Switch The power switch is located on the bottom front panel of the printer. To apply power, place the switch in the | (On) position. When you first power on the printer, a series of initialization messages will appear on the LCD (Liquid Crystal Display) on the control panel. To remove power, place the power switch in the O (Off) position. Powering On the Printer When you power on the printer, it executes a self-test.
Chapter 2 Controls and Indicators Control Panel The control panel is located on the front of the printer and includes an LCD, indicators, and control keys (buttons). LCD (Liquid Crystal Display) Online Indicator Fault Indicator Pause Key Feed Key Up Key Enter Key Menu Key Cancel Key NOTE: Press the Down and ↵ (Enter) keys at the same time to lock or unlock the ↵ key.
Control Panel Feed Key The Feed Key advances the media one label length in Online and Offline Mode. If there is data in the printer, the printer will print the data before ejecting the label. This key is inactive in all other modes. Menu Key In Online, Offline, or Fault modes, the Menu key causes the printer to enter the Menu mode and the top level menu icons to display. In Menu mode, the Menu key will move to the first Icon position in the top level Icon menu. This key is inactive in all other modes.
Chapter 2 Controls and Indicators Up Key In Menu mode (at the icon menu level), this key will move to the next row of icons. If on the bottom row it will move up the top row of icons. If at the top of the menu tree, pressing the Up key will go to the bottom of the menu tree. Within each menu, this key will scroll to the previous submenu in the menu tree.
Control Panel Left Key In Offline mode, this key adjusts the display brightness of the LCD. In Menu mode (at the icon menu level), this key will advance from one menu icon to the previous menu icon. If at the beginning of one row of icons it will move to the end of the other row of icons. Within a menu tree, if the highlighted menu has a selectable parameter, pressing the Left key causes the parameter to decrement or display the previous parameter on the list.
Chapter 2 Media Handling Modes Media Handling Modes Before you load media, you must decide which media handling mode to use: • Tear-Off Strip (factory default). Printer prints on the media and sends it out the front until the print buffer is empty, then positions the last label over the tear bar for removal. • • Continuous. Prints on the media and sends it out the front of the printer. Peel-Off. Prints and peels die-cut labels from the liner without assistance.
Media Thickness Adjustment Printhead Pressure Adjustment Media Thickness Adjustment A Indicator Window A Printhead Pressure Switch (blue) Metal Tab Printhead Balance Adjustment Dial This procedure adjusts the printhead pressure to accommodate media of different thicknesses. This will minimize printhead wear and optimize print quality. The printhead pressure switch has two positions, high and normal. Follow this procedure to adjust the media thickness: 1.
Chapter 2 Printhead Pressure Adjustment Media Width Adjustment B 3 Indicator Window B Printhead Balance Adjustment Dial Media width adjustment allows you to vary printhead pressure along the platen from one end to the other. If the printhead pressure is out of balance, the printed image will be darker on one side of the label than the other and the media will travel in the direction with the least resistance.
Printhead Alignment Printhead Alignment Align the printhead under the following conditions: to improve the print quality when running difficult media with major differences in thickness, when adjusting for media thickness (with the printhead pressure switch) did not yield adequate print quality, or when you replace the printhead. The printhead must be parallel with the platen for consistent image printing across the label. If the printhead is misaligned, labels will print with uneven ink distribution (i.e.
Chapter 2 Positioning the Media Sensors 3. Remove the printhead alignment tool (yellow screwdriver) from the tool clip. 4. Use the printhead alignment tool to turn the printhead alignment dial. Turn the printhead alignment dial UP for THICKER stocks and DOWN for THINNER stocks. 5. Close the pivoting deck by rotating the deck lock lever fully clockwise. 6. Run a print test, such as the checkerboard or gray scale. See “Printer Tests” on page 145. 7.
Media Sensor Assembly Mark Sensor Indicator (both sides) Gap Sensor Indicator (both sides) Media Sensor Handle Media Sensing Media with Horizontal Black Marks or Inboard Notches 1. Use the media sensor handle to horizontally position the media sensor assembly so that the sensor indicators (embossed on both sides) are aligned with the reference marks on the media. 2. Select Mark in the Gap/Mark Sensor submenu under the SENSOR SETUP menu. See “Sensing Different Media Types” on page 46.
Chapter 2 Positioning the Media Sensors Sensing Media with Gapped Liner 1. Use the media sensor handle to horizontally position the media sensor assembly so that the sensor indicators (embossed on both sides) are aligned with the reference marks on the media. 2. Select Gap in the Gap/Mark Sensor submenu under the SENSOR SETUP menu. See “Sensing Different Media Types” on page 46. 3. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 47.
Running Auto Calibrate You can initiate Run Auto-Cal (Auto Calibrate) via the the SENSOR SETUP menu. NOTE: Verify that the Gap/Mark Sensor option (Gap, Mark, or Disable) matches the installed media. See “Sensing Different Media Types” on page 46. Check that the media sensors are horizontally positioned to permit sensing of the label length indicators. See “Positioning the Media Sensors” on page 44.
Chapter 2 Running Media Profile NOTE: The amount of media sampled during Auto Calibrate is based on the length of a label and transitions detected, without error, between a label and its label length indicators. 8. Press the (Pause) key until OFFLINE displays. 9. Press the (Feed) key several times. Each time you press Feed, the media advances one label length and stops.
4. Press ↵ to enter the SENSOR SETUP menu. 5. Press the Down key until Run Profile displays and then press ↵. (The printer will continue to print the profile until you press ↵.) The printer will advance media and continue to print a dynamic profile image depicting the relationship of the label and any label length indicators detected. 6. Press ↵. The printer will stop printing. 7. Press the Pause key until OFFLINE displays.
Chapter 2 Running Manual Calibrate Running Manual Calibrate Manual Calibrate should be performed only when the values derived from Auto Calibrate fail to improve the media sensors’ ability to sense label length indicators on the installed media. You must first enable Admin User in the PRINTER SETUP menu before accessing or initializing Run Manual Cal (manual calibrate) in the SENSOR SETUP menu. NOTE: Verify the Gap/Mark Sensor option (Gap, Mark, or Disable) matches the installed media.
12. During the last step of Run Manual Cal, the printer advances the media and attempts to detect the label length indicators and stop at the Top-of-Form position. The Sensed Distance value will then display for one second. Calibration is successful when the Sensed Distance value correctly matches that of the installed media. If “CALIBRATION FAIL/See Manual” displays, run a manual calibrate again.
Chapter 52 2
3 Standard Interfaces Overview This chapter describes the host interfaces provided with the printer. The printer interface is the point where the data line from the host computer plugs into the printer. The interface processes all communications signals and data to and from the host computer. Plus, with the Auto Switching feature, you can configure the printer to accept several interfaces at the same time.
Chapter 3 Parallel Interface Parallel Interface Centronics Table 4.
Centronics Centronics Interface Signals Table 5. Centronics Parallel Interface Signals Signals Purpose Data Lines 1 through 8 Provide eight standard or inverted levels from the host that specify character data, plot data, or a control code. Data Line 8 allows access to the extended ASCII character set. You may enable or disable this line via the Data Bit 8 parameter on the Centronics Parallel submenu. Data Strobe Carries a low true, 100 ns minimum pulse from the host that clocks data into the printer.
Chapter 3 Parallel Interface IEEE 1284 The IEEE 1284 supports three operating modes, which are determined by negotiation between the printer and the host. Compatibility Mode This mode provides compatibility with Centronics-like host I/O (see Table 4). Data is transferred from the host to the printer in 8-bit bytes over the data lines. Compatibility Mode can be combined with Nibble and Byte Modes to provide bidirectional communication. Nibble Mode Eight bits equals one byte.
IEEE 1284 IEEE 1284 Interface Signals Table 6 lists each of the signals associated with the corresponding pins on the IEEE 1284 interface. Descriptions of the signals follow. Table 6.
Chapter 3 Parallel Interface Table 6.
RS-232 Serial Interface RS-232 nData Available / nPeripheral Request. Driven by the printer. Indicates the printer has encountered an error. (Data bits 1 and 5 in Nibble Mode.) 1284 Active / nAStrobe. Driven by the host. A peripheral device is selected. Host Logic High. Driven by the host. When set to high, the host indicates all of its signals are in a valid state. When set to low, the host indicates its power is off or its signals are in an invalid state. nInit. Resets init interface from the host.
Chapter 3 Serial Interface Data Carrier Detect (DCD). Status signal to the printer. The ON condition is required for the printer to receive data. Data Terminal Ready (DTR). Control signal from the printer. Subject to configuration.
4 Configuring the Printer Overview This chapter provides information about: • • Setting, saving, modifying, and printing configurations Configuration menus Setting Printer Configuration Parameters Configuration parameters are set from the control panel or are retrieved from the printer’s memory. The parameters define how the printer will respond to command and interface signals from the host computer. The configuration menu structure consists of main menus and the options applicable to each menu.
Chapter 4 Overview NOTE: In menus with numeric ranges of more than 50 numbers, hold down the right or left key for more than 2 seconds to move through the range in increments of 5. To move in increments of 1 again, release your hold on the right or left key. Step Press LCD 1 2 3 4 Notes OFFLINE DOWN Key+ ↵ .. . ↵ ↵ Unlocks the ENTER key to allow you to make configuration changes. THE KEY IS UNLOCKED MEDIA SETUP Enters the printer menus.
Selecting a Menu Option Selecting a Menu Option To select an option, you need to press the ↵ key. By default, however, the ↵ key is “locked” when the printer is turned on to prevent accidental changes to the configuration menu. If you press the ↵ key when the key is locked, the message “The ↵ KEY IS LOCKED” displays on the LCD for one second and the value will not be selected. To unlock the ↵ key, press the Down + ↵ (Enter) keys simultaneously (if the combination keys have not been otherwise reconfigured).
Chapter 4 Hidden Menus Changing Printer Settings You can change (or “configure”) printer settings, such as print speed or emulations, through the control panel as follows: 1. Press the ... selected. key to enter the Menu configuration. MEDIA SETUP is 2. Press the ↵ key to enter the MEDIA SETUP menu. Print Intensity is selected. 3.
8. If there are more submenu values or options you want to change, use the .. . ,Up, Down, Left, and Right keys to access the value and the ↵ key to select it. At any time, you may press the ... key to return to the Main menu. 9. At any time, you may press the Pause key twice to exit the Configuration menu and place the printer online. Once you have finished selecting all your options, save your configuration.
Chapter 4 Main Menu Main Menu MEDIA SETUP (page 68) Print Intensity Print Speed Print Mode Media Handling Adv Continuous Tear Off Adjust Label Length Label Width Ver Image Shift Hor Image Shift Orientation Auto Map Select Auto Label Width Num Auto Labels Slew Speed Ctrl Slew Speed 5 Print Direction Label Wait Time Label Missing Clip Page Fault Reprint Ribbon Low Units Set Label Length TOF Detect Fault Ticket Save Mode TOF Adjust Mode TOF Adjust SENSOR SETUP (page 84) Gap/Mark Sensor Run Auto-Cal Run Pro
INTERFACES (page 117) RFID Host Interface Refer to the RFID ETHERNET PORT 5 Labeling Reference ETHERNET SETTING 3 Manual. WLAN SETTING 4 Parallel Port 5 CENTRONICS 6 IEEE 1284 7 USB Port Serial Port Printer Mgmt CONFIGURATION DIAGNOSTICS (page 141) (page 144) Save Config. Load Config. Print Config. Delete Config. Power-Up Config. Protect Configs.
Chapter 4 MEDIA SETUP Menu MEDIA SETUP Menu MEDIA SETUP (from page 66) Print Intensity 0* -15 to 15 Print Speed Print Mode 4 ips* 1 ips to 10 ips Label Length 6 inches* 1 0.1 to 99.0 inches Label Width Label Missing Manual* Automatic TOF Detect Fault 3 Labels* 9 Labels 1 Label Standard* Tear-Off Tear Strip Full 0.00 inches* 1 -1.00 to 1.00 Portrait* Landscape Inv. Portrait Inv.
MEDIA SETUP Submenus MEDIA SETUP Submenus Print Intensity This option specifies the level of thermal energy from the printhead to be used for the type of media and ribbon installed. Large numbers imply more heat (thermal energy) to be applied for each dot. This has a significant effect on print quality. The print intensity and speed must match the media and ribbon type to obtain the best possible print quality and barcode grades. The range is -15 to 15. The factory default is 0.
Chapter 4 MEDIA SETUP Menu • Cut. When the optional media cutter is installed, it automatically cuts media after each label is printed or after a specified number of labels have been printed when a software cut command has been issued. It cuts continuous roll paper, labels, or tag stock. NOTE: The Cut option is not allowed if the cutter is not installed. The error message “OPTION NOT INSTALLED” displays. • Rewind.
MEDIA SETUP Submenus Tear Off Adjust This option represents the distance to advance (+ shift) or pull back (– shift) the stop position of a label when Tear-Off Strip, Peel-Off, or Cut media handling option is enabled. The allowable range is -1.00 inches to + 0.2 inches, in .01 inch increments. The factory default is 0.00 inches. Label Length This option specifies the user-selected Label Length in inches or millimeters.
Chapter 4 MEDIA SETUP Menu When the Logical Label Length is greater than the Physical Label Length and Clip Page = Disable, the printer will continue to print the image onto the next physical label and ignore the gap or mark based on the label length value set in the MEDIA SETUP menu. When the Logical Label Length is less than the Physical Label Length, the printer will print the entire image and leave blank the remaining length of the physical label as it advances to the Top-of-Form of the next label.
MEDIA SETUP Submenus Orientation This menu item selects the image orientation to be used when printing the label. • Portrait. Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the leading edge of the media. The following illustration is an example, with the operator viewing the front of the printer. NOTE: Portrait orientation applies to the PGL emulation. This is regarded as Inverse Portrait using ZGL.
Chapter 4 MEDIA SETUP Menu • Inv. Portrait. Inverse Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the trailing edge of the media. The following illustration is an example, with the operator viewing the front of the printer. NOTE: Inverse Portrait orientation applies to the PGL emulation. This is regarded as Portrait using ZGL.
MEDIA SETUP Submenus Auto Map Select This option specifies the maximum print width to be used by the application. The IGP/Auto Label Mapping® feature allows backward compatibility of programs written for P5000 line-matrix printers using the Printronix PGL graphics language. It allows the printer to print two-up (or other multi-up) labels. Instead of printing multiple labels across the printer, it prints the leftmost label and the rightmost label, so the printout will be twice as long but half as wide.
Chapter 4 MEDIA SETUP Menu Example 2: Uneven Number Case Problem: A file has been constructed with three horizontally adjacent 2” labels. The user now desires to use this file with a printer that has a 4” physical width. Solution #1: The user sets Auto Label Width to 4” (the width of two labels), configures the Num Auto Labels to 2, and enables the Auto Label Mapping feature. Printer Operation for Solution #1: The printer will print the first two labels at the same time.
MEDIA SETUP Submenus Example 3: Past Maximum File Width Problem: A file has been constructed with three horizontally adjacent 4” labels. The user now desires to use this file with a printer that has a 8” physical width. The user should have used a solution similar to one of the solutions in the section above, but the user erroneously enters an Auto Label Width of 12” and a Num Auto Labels of 3. Printer Operation: Maximum Num Auto Labels = (20”/12”) = 1.67 rounded up to 2.
Chapter 4 MEDIA SETUP Menu Num Auto Labels The desired number of labels to be printed vertically adjacent on the form. The value is selectable with a range of 1 through 40 labels. The factory default is 2. Slew Speed Ctrl The speed at which the printer moves media without actually printing on it. • • Automatic (factory default). Always the same as the print speed. Manual. Allows you to set the slew speed. The maximum speed depends on your printer model (see “Print Method” on page 219).
MEDIA SETUP Submenus Table 9. Foot First Print Direction Option Orientation Option Result in Active ZGL Emulation Foot First Portrait Portrait Foot First Landscape Inv. Landscape Foot First Inv. Portrait Inv. Portrait Foot First Inv. Landscape Landscape The factory default is Head First when PGL is enabled. The factory default is Foot First when ZGL is enabled.
Chapter 4 MEDIA SETUP Menu Clip Page This option determines how the printer handles images that are too large for one physical page length when using gap or black mark media. • Enable (factory default). When the user-selected page length is greater than the physical page length, the printer clips the excess data to fit the physical page. The excess data is lost.
MEDIA SETUP Submenus Fault Reprint This option determines how the printer handles data that was printing when an error occurred. • Disable (factory default). The printer will not reprint the label that was printing when the error condition occurred. • Enable. The printer reprints the label that was printing when the error condition occurred. NOTE: When Fault Reprint is set to Enable and a RIBBON OUT condition occurs, some labels may not reprint.
Chapter 4 MEDIA SETUP Menu TOF Detect Fault Allows selection of three different TOF (Top-of-Form) detection faults. NOTE: The correct Label Length value, equal to the physical length of the installed label, must be entered MEDIA SETUP menu. • 3 Labels (factory default). The printer displays a Gap Not Detected fault and stops printing when media has advanced a distance equal to three or more times the Label Length value set in menu.
MEDIA SETUP Submenus TOF Adjust Mode • Disable (factory default). This option disables the “TOF Adjust” distance set using the TOF Adjust menu (see TOF Adjust below). • Enable. This option enables the “TOF Adjust” distance set using the TOF Adjust menu (see TOF Adjust below). TOF Adjust This option sets the distance from the Top Of Form (TOF) that is left blank (unprinted) after a label has been removed in Tear-Off Strip.
Chapter 4 SENSOR SETUP Menu SENSOR SETUP Menu SENSOR SETUP (from page 66) Gap/Mark Sensor Run Auto-Cal Run Profile Run Manual Cal 000 to 255 1 Gap Length 0.12 inches* 0.05 to 1.00 inches Gap/Mark Thresh 4 0.00 inches* 3 0.
SENSOR SETUP Submenus SENSOR SETUP Submenus Gap/Mark Sensor The available options specify the sensor type needed for detecting the Top-of-Form position on media with label length indicators (gaps, notches, holes, or black marks). • Gap (factory default). Select when using media with a liner space between die-cut labels or when using tag stock with holes as label length indicators on white background media.
Chapter 4 SENSOR SETUP Menu Run Profile This feature provides a graphical printout showing the relationship of the Paper Out Threshold and the Gap/Mark Threshold. The profile printout assists you in setting the thresholds for difficult media. This includes preprinted labels, and labels with poor gap/media dynamic range. When selected, the printer will advance media and print the media profile along the length of each label. The printer will continue to print the profile until you press ↵.
SENSOR SETUP Submenus Run Manual Cal Run Manual Cal is another method of improving the printer’s media sensing and is only used when Auto Calibrate has failed or the Gap/Mark Threshold or Paper Out Threshold values derived from Auto Calibrate do not improve the media sensors’ gap or mark sensing capability. To initiate Run Manual Cal, press ↵ when “Run Manual Cal” displays under the SENSOR SETUP menu. You will then be prompted for the remaining steps.
Chapter 4 SENSOR SETUP Menu Head Auto-Cal This option selects whether the printer does a media calibration after a Printhead Open fault. • Enable (factory default). Performs media calibration each time the Printhead Open fault condition is cleared. • Disable. No media calibration after Printhead Open fault. NOTE: 1. A calibration will not be done if there is print data pending (data in buffer) when the head open fault is cleared, and Head Auto-Cal is enabled.
SENSOR SETUP Submenus • Enable. When the leading edge of a gap is detected, the printer ignores the first 90% of the gap length value specified in the Gap Length menu option. The result is that cross perforations or unusual media discrepancies within the gap are filtered out, allowing the printer to reliably detect the actual leading edge of the next label and use it as the TOF position. NOTE: If Gap Windowing is enabled, the Gap Length menu must be set correctly.
Chapter 4 SENSOR SETUP Menu Use Label Length Determines whether or not the Label Length value set in the MEDIA SETUP menu is used during Run Auto-Cal. • Disable (factory default). Run Auto-Cal relies exclusively in its ability to detect varying transitions between labels and gaps, notches, holes, or black marks while advancing media during the calibrate process to determine Sensed Distance. The amount of media advanced is based on the number of transitions detected.
Overview Mark TOF Detect Allows the user to select which edge of the black line is used for TOF (Top of Form). The leading edge refers to the first edge seen by the media sensor as the media feeds out of the printer or the start of the black line. • Mark Trail Edge (factory default). Trailing edge or end of black line denotes TOF. • Mark Lead Edge. Leading edge or start of black line denotes TOF. NOTE: 1. This option applies only when Gap/Mark Sensor is set to Mark. 2.
Chapter 4 EMULATION MENU Alphanumeric data can appear as prepositioned “fixed” information (entered when the form is created), be overlayed onto the form (positioned in a specific location after the form is created), or may be dynamically merged with the form. Selectable Bar Codes provide you with the appropriate bar code for your application using standard wide-to-narrow ratios.
Overview EMULATION (from page 66) Select XXX Diagnostics 2 Emulation Setup PGL* ZGL TGL IGL STGL DGL IEGL MGL PGL Setup 4 PGL Diagnostics 1 On* Debug Fault Off Host xxx Diagnostics 3 Disable* Print Debug Port See page 94 or refer to the PGL Programmer’s Reference Manual IGL Setup 4 Refer to the IGL Programmer’s Reference Manual IEGL Setup 4 Refer to the IEGL Programmer’s Reference Manual ZGL Setup 4 TGL Setup 4 Refer to the ZGL Programmer’s Reference Manual Refer to the TGL Programmer’s Referen
Chapter 4 EMULATION MENU PGL Setup PGL SETUP (from page 91) Character Group Standard Sets See page 96 0) ASCII* 1) German 2) Swedish 3) Danish 4) Norwegian 5) Finnish 6) English 7) Dutch 8) French Autowrap Auto Uppercase Disable* Enable Var Form Type Add Nothing* Add;0 Add;X Power on IGP/PGL Enable* Disable Do FF at TOF Enable* Disable Disable* Enable Select LPI 9) Spanish 6* 10) Italian 1 to 1000 11) Turkish 12) CP 437 13) CP 850 14-15) Reserved 16-23) Dwn Overlay 24-31) User Def.
Overview PGL SETUP (continued from page 94) UPC Descenders I-2/5 Selection Always* Never Only With PDF Leading Zero* Trailing Space X2 DPD Modulo 7 CD Vertical Adjust Boundary Check 0 Dots* -20 to 20 dots Enable* Disable C39 Compatbl. Disable* Enable User-Def Ratio Enable* Disable Repeat Form Opt Enable* Disable Preparser Disable* Enable Lead PDF Dist 0.10 Inches* 0.01 inches to 0.
Chapter 4 EMULATION MENU Character Group (from page 94) Standard Sets* 0) ASCII* 1) German 2) Swedish 3) Danish 4) Norwegian 5) Finnish 6) English 7) Dutch 8) French 9) Spanish 10) Italian 11) Turkish 12) CP 437 13) CP 850 14-15) Reserved 16-23) Dwn Overlay 24-31) User Def. 96 Arabic Sets ASMO 449* ASMO 449+ ASMO 708 ASMO 708+ MS DOS CP710 MS DOS CP720 Sakr CP714 Aptec CP715 CP 786 IBM CP864 IBM CP1046 Arabic Lam One Arabic Lam Two Win.
EMULATION Submenus EMULATION Submenus Select This function allows you to activate any resident emulation listed in the menu. The factory default is PGL. There are two methods for selecting the desired emulation: • Select the emulation under the Select menu option and save it as Power-up Config. • Send a host command to switch the emulation automatically (see the appropriate Programmer’s Reference Manual for details).
Chapter 4 EMULATION MENU PGL Setup Submenus NOTE: The submenu descriptions do not include ZGL, TGL, IGL, STGL, DGL, MGL, and IEGL emulations. Character Group and Character Sets This menu item selects the character set used by the printer. See page 96 for the available character sets. Select LPI This is the number of lines to be printed per inch. For example, at 6 lpi there is 1/6 inch from the top of one print line to the top of the next print line. The options are 1 to 1000 LPI.
EMULATION Submenus Auto Uppercase This parameter enables the printer to print text in all uppercase when using the ALPHA command. • Disable (factory default). The printer will print text in upper and lowercase. • Enable. The printer will print text in uppercase only. Slash 0 This parameter allows you to print the numeral “0” with or without the slash. This option applies to all character sets except OCR A and OCR B. • • Disable (factory default). Zero is printed without a slash. Enable.
Chapter 4 EMULATION MENU Var Form Adjust This specifies an amount (in tenths of inches) to add to the length of variablelength forms. Variable-length forms use a semicolon at the end of the CREATE command: ~CREATE;;0. Var Form Type • • Add Nothing (factory default). When selected, no action is taken. • Add ;X. When selected, the form length is the same as the physical page length (the Label Length menu under MEDIA SETUP). (Same as ∼CREATE;filename;X). Add ;0.
EMULATION Submenus Power on IGP/PGL You can set the PGL feature so that it is enabled or disabled when the printer is powered on. • Enable (factory default). IPG/PGL is enabled when the printer is powered on. (The PGL feature is initialized in Normal mode). • Disable. PGL is disabled when the printer is powered on. (The PGL feature is initialized in Quiet mode). Ext Execute Copy • Disable (factory default). Dynamic data, overlay data, etc.
Chapter 4 EMULATION MENU Select Char This parameter selects which character to discard when Ignore Mode is enabled. • • 0 (the default) 0 - 255. Any character from 0 to 255 in decimal. Do FF at TOF Determines whether the printer, with media already set at the TOF (Top-ofForm) position, will advance media to the next TOF position upon receipt of an FF command. • Enable (factory default).
EMULATION Submenus PGL Normal This option determines whether PGL passes the text data in Normal mode or whether PGL will print the data text itself. • LP+ Menu (factory default). PGL will pass the text data to the menu only in default setting state. • PGL Menu. PGL will always print the text data itself. UPC Descenders This parameter allows you to print bar code descenders when human readable data is not presented in the UPC/EAN bar codes. • Always (factory default).
Chapter 4 EMULATION MENU User-Def Ratio This option allows you to ignore the user-defined barcode ratio and replace it with the default ratio (X1). • • Enable (factory default). Allows the user-defined barcode ratio. Disable. The user-defined barcode ratio will be replaced with the default ratio (X1). Lead PDF Dist Adjusts the leading and trailing character spacing distance of the PDF for UPC/EAN barcodes. The range is 0.01- 0.10 inches in 0.01 inch increments, and the factory default is 0.10 inches.
Preparser Allows users to send the Preparser command to the printer through any port. • • Disable (factory default). Does not use the Preparser command. Enable. Sends the Preparser command Storage Select Allows the user to map the parameter DISK to either EMC (Expanded Memory Cartridge) or PC Flash (PC Board Flash).
Chapter 4 PRINTER SETUP Menu PRINTER SETUP Menu PRINTER SETUP (from page 66) PAA: Status 1 Power Saver Time 15 minutes* 30 minutes 45 minutes 60 minutes 240 minutes 1 minute 5 minutes 10 minutes Disable* Enable PTX Setup Parse Enable* Ignore Disable PTX Setup SFCC 21h* 01-FF Compatibility Del Char frm Fls Pwr Save Control Enable* Disable PJL Control Disable* Enable Ld Char from Fls Display Language English* German French Italian Spanish Portuguese Simp. Chinese Trad.
PRINTER SETUP (continued from page 106) EMC FFS 3 Print File List Optimize& Reboot Auto Locking Overwrite Files* Enable* Disable View EMC Files Delete Files Flash Avail. Max Font Buffer Disable* Enable Max Cache Memory Max Cached Char 300 KBytes* 900 KBytes* 100 to 1800 Kbytes 50 to 2000 KBytes OCR-A Chars. 384* 0 to 512 Disp. Intensity 10* 0 to 20 Set Lock Key OCR-B Chars.
Chapter 4 PRINTER SETUP Menu PRINTER SETUP Submenus PAA: Status See “Printronix Application Adapter” in the PrintNet Enterprise Suite User’s Manual. • Disable (factory default). The printer disables the use of PAA functionality. • Enable. The printer enables the use of PAA functionality. Power Saver Time The time interval you specify for this parameter sets the amount of idle time before the printer goes into Power Saver mode. Pressing any key removes the power saver message from the control panel.
PRINTER SETUP Submenus PTX Setup Parse • Enable (factory default). Will parse and execute the PTX SETUP commands. • • Ignore. Will parse the PTX SETUP commands but not act on them. Disable. Will not parse the PTX SETUP commands so they will print out as text. PTX Setup SFCC Allows you to choose the hex value of the ASCII character you wish to use as the SFCC for the PTX SETUP command. Valid hex values are 01-FF. The factory default value is hex 21, which corresponds to the “!” character.
Chapter 4 PRINTER SETUP Menu Compatibility This parameter allows you to make SL4M/T4M series thermal printers compatible with other printers. When trying to preserve compatibility with respect to barcodes, you may not always be able to make them equal in size. This is due to the various dot-perinch differences between printer types. When an exact match cannot be made, the barcode is reduced in size so that the form bounds will not be compromised and the barcode will be readable.
PRINTER SETUP Submenus Del Set from RAM This option deletes the downloaded overlay set(s) from RAM. Ld Set at PwrUp This option loads the downloaded overlay set from flash memory to RAM at Power Up. The options are Disable (factory default) and Enable. Main FFS • Overwrite Files • Enable (factory default). Allows you to overwrite files in the main flash file system with exception to protected files.
Chapter 4 PRINTER SETUP Menu Optimize&Reboot Reclaims flash space from deleted flash files. After pressing ↵ wait for the printer to reboot. NOTE: The Optimize feature will optimize both the Main and Extended Flash file system (if present) and remove any deleted file names indicated by “?Filename”. Print File List Prints a summary of the files stored in the Main and Extended Flash file system (if present). Auto Locking • • Disable (factory default). The ↵ (ENTER) key must be locked manually. Enable.
PRINTER SETUP Submenus Max Font Buffer The maximum amount of DRAM allocated for downloading fonts (TrueType, Scalable, or Bitmap). DRAM allocation will not take effect unless you save it in a configuration and the printer is powered up with that configuration. The range is 100 to 1800 Kbytes, and the factory default is 300 Kbytes. Max Cache Memory The Maximum Cache Memory option specifies the size of the memory block that can be allocated to the font cache.
Chapter 4 PRINTER SETUP Menu For example, with a print head that prints at 203 dpi you would use the following formula: 203 x 203 x 1 x 1 = 5,151 8 Therefore, select a value that is equal to or greater than 5,151. The closest available value is 6 KBytes. The allowable range is 1 KByte through 20 KBytes, in 1 KByte increments. The factory default is 01 KBytes. NOTE: For most applications, the default settings for font memory are acceptable.
PRINTER SETUP Submenus Tall Characters Increases the point height of resident Intellifont characters. • Disable (factory default). Standard resident font character point height is maintained. • Enable. Increases the point height of resident Intellifont characters approximately 10%. Batch Counter Displays the number of pages remaining in a print job. • Disable (factory default). The # Pages remaining to be printed will not display.
Chapter 4 PRINTER SETUP Menu Bot Line Display • Ribbon Life (factory default). The last line of the display shows the ribbon life. When the printer is online and after a few labels have been fed, "Ribbon Life" and 1 to 4 asterisks will display on the last line of the LCD indicating the approximate amount of ribbon remaining on the supply spindle, based on a standard 450m ribbon.
INTERFACES Menu INTERFACES (from page 67) Host Interface Auto Switching* Centronics Serial IEEE 1284 Ethernet 1 USB ETHERNET PORT 1 Timeout* 10 sec* 1-60 sec Switch Out On Data Timeout* Session Close ETHERNET SETTING IP Address 2 Subnet Mask 2 Gateway Address 2 MAC Address 2 IP Assignment 2 DHCP Disable Enable* BootP Disable Enable* NetBIOS Protocol Enable* Disable ASCII Data Port 9100* 1025 - 65535 Keep Alive Timer 3 minutes* 0-10 minutes Ethernet Speed 2 Auto Select* 10 Half Duplex 10 Full Duplex 100 H
Chapter 4 INTERFACES Menu INTERFACES (con’d from page 117) Parallel Port 1, 4 Port Type IEEE 1284* Disable Centronics Buffer Size in K 16* 1-16 Auto Trickle Disable* Enable Trickle Time 1/4 sec* 1/2 sec 1 sec 2 sec 4 sec 8 sec 16 sec Off Timeout 10 sec.* 1 - 60 sec. Report Status Disable* Enable Prime Signal Disable* Enable Offline Process Disable* Enable Centronics 2 Data Bit 8 2 Enable* Disable PI Ignored 2 Enable* Disable Data Polarity 2 Standard* Inverted Resp.
Serial Port (from page 118) Baud Rate 9600 BAUD* 600 BAUD to 115200 BAUD Trickle Time 1 1/4 sec* 1/2 sec 1 sec 2 sec 4 sec 8 sec 16 sec Off Poll Response 0 ms* 0 - 30 ms Word Length 8* 7 Stop Bits Parity 1* 2 Timeout 1 10 sec.* 1 - 60 sec.
Chapter 4 INTERFACES Menu Printer Mgmt (from page 118) PNE Port Disable* Serial Ethernet 1 USB Parity 2 None* Odd Even PNE Port Timeout 1,3 100 Seconds* 1 - 255 Select Port 2 Mgmt Protocol PXML* UCP Debug* Host Modem 2 Modem NUM 2 Disable* Enable Enable* Disable Status Port Number 1 Baud Rate 2 9600 BAUD* 2400 BAUD TO 115200 BAUD 8* 7 Modem Status 2 Enable* Disable Stop Bits 2 Word Length 2 1* 2 Dial Method 2 Tone* Pulse PNE Port Number 1,3 3001* 1023 - 65535 Mgmt Port Number 1 3002*
INTERFACES Submenus INTERFACES Submenus Host Interface This option allows you to send print jobs through any interface with autoswitching selected as host interface. It also allows a particular interface from the menu to be selected. The options are Auto Switching (factory default), Centronics, Serial, IEEE 1284, and Ethernet. NOTE: The Ethernet option appears only if Ethernet is installed. ETHERNET PORT • Timeout.
Chapter 4 INTERFACES Menu • Subnet Mask. This item allows you to set the Subnet Mask for the TCP/IP protocol in four three-digit segments (SEG1 through SEG4). If the Subnet Mask is assigned by BootP, Arp or DHCP, it is dynamic and read-only. The defaults for the SEG1 through SEG4 are 000, 000, 000, and 000. After specifying a Subnet Mask, you are prompted to: Press ↵ to Save & Exit Press to Exit Press to Edit.
INTERFACES Submenus • BootP You can enable or disable the BootP protocol using this option, but consult your administration for the appropriate setting. The options are Enable (factory default) and Disable. NOTE: When changing the BootP option, the printer resets the NIC when the printer is placed online. When the printer resets the NIC, the LCD displays DO NOT POWER OFF. The printer will then reboot to reestablish communication with the NIC. • • NetBIOS Protocol • Enable (factory default).
Chapter 4 INTERFACES Menu • Job Control • Standard (factory default). The NIC waits for the entire job to be received before it indicates the job is done. • Enhanced. The NIC waits for the entire job to be printed before it indicates the job is done. • Fast Standard. The EOJ (End of Job) packet is acknowledged immediately. Use this option if the job is timed out due to a delay in the acknowledgement of the EOJ packet because of the amount of data being printed. • Off.
INTERFACES Submenus • Subnet Mask. This item allows you to set the Subnet Mask for the TCP/IP protocol in four three-digit segments (SEG1 through SEG4). If the Subnet Mask is assigned by BootP, Arp or DHCP, it is dynamic and read-only. The defaults for the SEG1 through SEG4 are 000, 000, 000, and 000. After specifying a Subnet Mask, you are prompted to: Press ↵ to Save & Exit Press to Exit Press to Edit. NOTE: When changing the Subnet Mask, the printer resets the NIC when the printer is placed online.
Chapter 4 INTERFACES Menu • BootP You can enable or disable the BootP protocol using this option, but consult your administration for the appropriate setting. The options are Enable (factory default) and Disable. NOTE: When changing the BootP option, the printer resets the NIC when the printer is placed online. When the printer resets the NIC, the LCD displays DO NOT POWER OFF. The printer will then reboot to re-establish communication with the NIC. • Signal Strength.
INTERFACES Submenus • • Antenna. The type of antenna used: • Primary (factory default). Select when you want to use the Primary antenna on the server. • Auxiliary. Select when you want to use the Auxiliary antenna on the server. Power Mgmt. This allows you to set power-save mode and sleep time. A value specifying the sleep time in milliseconds will be provided. If set to zero, power-save mode will be disabled. The range is 0-1000 ms., and the factory default is 0 ms. • Transmit Power.
Chapter 4 INTERFACES Menu • Auth Method. This feature allows the user to select the authentication method used for the wireless network interface. • • • Open (factory default). Selects open authentication. Shared. Selects shared key authentication. WEP Key 1 through 4. These are the individual characters of the encryption key. If the "WEP Key x Width" is set to 40 Bits, the key values can be entered in the following 5 sub menus (BYTE 1, …, BYTE 5).
INTERFACES Submenus Parallel Port • Port Type. This menu item selects the type of printer parallel port interface to be used with the host. The options are IEEE 1284 (factory default), Disable, and Centronics. • Data Bit 8 • Enable (factory default). The PI line is not passed directly from host to printer; all 8 bits are used for data bits, and characters in the hex 80-FF range can be accessed. • Disable. When the host PI line is enabled, data bit 8 internally indicates PI line status.
Chapter 4 INTERFACES Menu The selected value is the time that the printer waits before getting the next byte of data from the host. The Trickle Time value should be less than the host time out value, but not too much shorter or else the printer fills up its buffer too fast. The options are 1/4 (factory default), 1/2, 1, 2, 4, 8, and 16 seconds and Off. • Timeout. This is the value used by the printer to time out from the current port and check the other selected port types for data to print.
INTERFACES Submenus • Offline Process • Disable (factory default). When set to disable, the printer does not process parallel/network data while offline. • Enable. When set to enable, the printer continues to process (but not print) the current network/parallel job while the printer is offline until the printer's buffer is full. Centronics • Data Bit 8 • Enable (factory default).
Chapter 4 INTERFACES Menu • Latch Data On. Specifies whether the data is read on the leading or trailing edge of the data strobe signal. The options are Leading (factory default) and Trailing. • Prime Signal • • • • Disable (factory default). A prime signal from the host is ignored. Enable. A prime signal from the host resets the printer. TOF Action • Reset (factory default). If the printer is reset by a prime signal the printer first moves to the next TOF. • Do Nothing.
INTERFACES Submenus Serial Port • Baud Rate. Sets the baud rate of the serial interface in the printer. Baud rate is the speed at which serial data is transferred between the host computer and the printer. The options for the RS-232 interface are 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 Baud. The factory default is 9600. • Word Length. Sets the length of the serial data word.
Chapter 4 INTERFACES Menu every two seconds while the number of valid bytes in the buffer is less than 75 percent of the buffer size. If a poll character is received (configurable from the Poll Character xx Hex option on the front panel from hex 0 through FF), the printer will send a response character n milliseconds later (configurable from the Poll Character xx MS on the front panel from 0 through 30). This n milliseconds is called the poll delay.
INTERFACES Submenus • ENQ/ACK. Enquiry/Acknowledge. The host controls the flow of communication to the printer by sending a block of data and ending the block with an Enquiry (ENQ) character. When the printer receives the ENQ Character, it acknowledges the ENQ, thereby acknowledging it has received the entire block of data. Status will also be sent before the ACK. The status is as follows: Printer State Online • • Status 40 06 Online or Paper Motion Fault 43 Platen Open or Paper Out 47 DTR.
Chapter 4 INTERFACES Menu • Report Status. When a fault condition occurs in the printer, normally only the active port reports the fault to the host. With this menu item enabled, the port will report any fault even when it is not the current, active port. The options are Disable (factory default) and Enable. • • • Data Term Ready. Stands for Data Terminal Ready. This configuration is part of hardware flow control and determines when the Data Terminal Ready (DTR) signal is generated.
INTERFACES Submenus • One Char Enquiry. The One Char Enquiry mode uses the Poll Character to detect a request from the host and sends a response back to the host. This option also allows you to turn on and off this feature. Table 10. One Char Enquiry Response Characters Printer State Response (hex) Online and Buffer Not Full 22 Online and Buffer Full 23 Offline and Buffer Not Full 20 Offline and Buffer Full 21 The Poll Character is removed from the data stream.
Chapter 4 INTERFACES Menu Table 12. ENQ Status Byte Bit • • Printer Status 0 Set when the label has printed. 1 Set when the label is presented. 2 Set while the printer is online. 3 Always set. 4 Set printing in the batch mode. 5 Set during a Ribbon fault. 6 Set during a Paper Out fault. 7 Set during a Head Open fault. Framing Errors. These are possible errors that can occur when serial interface settings of the printer do not match those of the host computer.
INTERFACES Submenus • Baud Rate. Sets the baud rate of the serial interface used to communicate to the PNE. Baud rate is the speed at which serial data is transferred between the PNE and the printer. The options for the RS-232 interface are 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 Baud. • Word Length. Sets the length of the serial data word. The length of the data word can be set to 7 or 8 bits and must match the corresponding data bits setting in the PNE. The factory default is 8.
Chapter 140 4 INTERFACES Menu • PNE Port Timeout. If the PNE has not communicated to the printer within a timeout period, the PNE session closes. The factory default is 100 seconds. The range is from 1 to 255 seconds. • Status Port Number. This is the Ethernet Port number the emulations can use to communicate status to the host computer. • Mgmt Port Number. This is the Ethernet Port number the PXML or UCP will use to communicate to the printer.
CONFIGURATION MENU CONFIGURATION (from page 67) Save Config. Cfg 1* Cfg 1 to Cfg 8 Name Config 1 1 Cfg 1* Name Config 7 1 Cfg 7* Load Config. Factory* 1 to 8 Name Config 2 1 Cfg 2* Name Config 8 1 Cfg 8* Print Config Delete Config. Current* Factory Power-Up All 1 to 8 Cfg All* All 1 to 8 Name Config 3 1 Cfg 3* Name Config 4 1 Cfg 4* Reset Cfg Names Power-Up Config. Factory* 1 to 8 Name Config 5 1 Cfg 5* Protect Configs.
Chapter 4 CONFIGURATION MENU CONFIGURATION Submenus Save Config This option allows you to save up to eight unique configurations to meet different print job requirements. This eliminates the need to change the parameter settings for each new job. The configurations are stored in memory and will not be lost if you turn off the printer. If the Protect Configs. parameter is enabled, the new configuration will not be saved unless the existing configuration has been deleted first.
CONFIGURATION Submenus Name Config 1 to Name Config 8 You may specify a 15-character name which can be used to refer to a configuration. The name you enter for a configuration will be used in the Load Config., Save Config., Print Config., Delete Config., and Power-Up Config. menus. The names can only be cleared by using the Reset Cfg Names menu. When you move into the Name Configs. menu, the middle line of the display shows the current configuration name.
Chapter 4 DIAGNOSTICS Menu DIAGNOSTICS Menu DIAGNOSTICS (from page 67) Printer Tests Checkerboard* Grey Grid Current Config Left Test Right Test Combo Test Ethernet Test 1 Barcode Demo Novram Err Log RFID Report 2 Print Error Log Software Build Test Count Feature File 4 Hex Dump Mode 5 Pages* 10 Pages Continuous 1 Page 2 Pages XXXXXX 3 Clear Error Log FLASH Installed EMC FLASH Installed 5 DRAM Installed Ptr On Time XX Megabytes 3 XX Megabytes 3 XX Megabytes 3 XXX.
DIAGNOSTICS Submenus DIAGNOSTICS Submenus Printer Tests The printer tests below allow you to check for proper printer operation and print quality: • Checkerboard (factory default). This pattern helps identify marginal printhead elements, quality of edge sharpness, and uneven print quality. • Grey. This pattern helps identify burned out printhead elements and uneven print quality. • • Grid. This pattern helps identify edge sharpness and uneven print quality. • Left Test.
Chapter 4 DIAGNOSTICS Menu Software Build This is the reference number which includes the program file part number and revision number of the software installed in the printer, e.g., 358186 V1.07G. Feature File Displays the part number only when a feature file has been installed. Hex Dump Mode • • Disable (factory default). Enable. The printer prints out data sent from the host in hexadecimal format. Auto Dump • • Disable (factory default). Enable.
DIAGNOSTICS Submenus PrintHead Usage Displays the length of media actually printed since the last Reset Head Data operation. This value is set to zero at the factory after burn-in testing. Head On Time Displays the time that power has been applied to the printhead since the last Reset Head Data operation. This value is set to zero at the factory after burnin testing. Reset Head Data Resets all printhead statistics values (Head Prt Dist and Head On Time) to zero.
Chapter 4 Saving a Configuration Saving a Configuration You can save up to eight different configurations to meet eight unique print job requirements. These configurations are saved and stored in the printer and are not lost when the printer is turned off. NOTE: If the Protect Config. option is enabled, the new configuration will not be saved until the existing configuration is deleted. Follow these steps to save a new configuration: . 1. Press the .. key to enter the menu configuration. 2.
DIAGNOSTICS Submenus Auto Save Configuration Auto Save Functionality The Auto Save Configuration function is triggered when the operator has made a change to a menu that is normally saved as part of a printer configuration and attempts to go online without saving these changes to a configuration. NOTE: Menus that are automatically saved as part of the Printer Settings, such as the Network Addresses, will not trigger the Auto Save Configuration function.
Chapter 4 Specifying a Power-Up Configuration The active option is highlighted. The operator can use the Up and Down keys to scroll through the different options. The keys will loop at the top and bottom options. The ↵ (Enter) key selects the highlighted option. The printer will go Online after performing the selected option. NOTE: Only the Up, Down, and Enter keys work at the Menu Changes Detected prompt. • Save Permanently (default option).
DIAGNOSTICS Submenus 7. Press the ↵ key to select Enable. An asterisk appears after Enable. Setting Admin User to Enable allows the user to see hidden submenus. . 8. Press the .. key go to the main menu. 9. Press the Right key until the following displays: CONFIGURATION 10. Press the ↵ key to enter the CONFIGURATION menu. 11. Press the Down key until the following message displays: Power-Up Config. Factory* 12. Press the Left or Right keys to cycle through the options (1-8 and Factory).
Chapter 4 Modifying a Saved Configuration Modifying a Saved Configuration You can change a saved configuration by rewriting over it. For example, you can modify Config. 1, shown below. Suppose you want to keep all the settings but you want to select the parallel Centronics interface instead of the IEEE 1284 interface. 1. Load the configuration to be changed (for example, Config. 1). a. Press the ... selected. key to enter the menu configuration. MEDIA SETUP is b.
DIAGNOSTICS Submenus 4. Before saving the modified configuration, you must delete the original configuration if the Protect Config. option is enabled. a. Press the Up or Down keys until the following message displays: Delete Config. 1* b. Press the Left or Right keys to cycle through the options (1-8). When the desired number displays, press the ↵ key to select it. The following message displays: Deleting Configuration Then, the following displays when it is deleted: Delete Config. X* 5.
Chapter 4 Printing a Configuration Printing a Configuration We recommend that you print and store your configurations for future reference. The printout provides a list of the parameters that were set when you configured the printer. To print a configuration: 1. Press the ... key to enter the Main menu. 2. Press the Right key until the following message displays: CONFIGURATION 3. Press the ↵ key to enter the CONFIGURATION menu. 4. Press the Down key until the following message displays: Print Config.
DIAGNOSTICS Submenus Loading a Saved Configuration Method 1 1. Press the key to place the printer offline. 2. Press the Up key. The following message displays: Load Config. Cfg1* 3. Press the Up key until the desired configuration displays. 4. Press ↵. Loading Saved/Configuration dispalys. NOTE: Only configurations that have previously been saved appear as options in the Load Config menu. If no configurations have been saved, the only option under Load Config will be Factory.
Chapter 156 4 Loading a Saved Configuration
5 Downloading Software Loading Flash Memory Flash memory is contained in a SIMM (single in-line memory module) located on the controller PCBA.
Chapter 5 Downloading Software with the Firmware Download Utility Downloading Software with the Firmware Download Utility The Firmware Download Utility (FDU) allows you to load program files into the printer with an easy to use graphical interface. The FDU is a utility program included on the CD that comes with the printer. It can be used on computers running the Windows or UNIX® (such as Linux® or Solaris™) operating systems.
13. Double-click the FDU.jar file (for command line prompt users, type java -jar fdu.jar). It will launch in its own window. Use the FDU to enter the emulation part number, to select the I/O connection and its corresponding settings, and to initiate the download. IMPORTANT Do not interrupt the downloading process once it has started. Interrupting a download will leave the flash memory on the controller PCBA incompletely loaded, and the printer may not boot up. 14.
Chapter 5 Downloading Software through the NIC 14. Enter the following command: filename.exe -pb where filename.exe is the file name you noted in step 10. This command takes the file on the hard drive and copies it as a binary file into the flash memory on the printer controller board. IMPORTANT Do not interrupt the downloading process once it has started. Interrupting a download will leave the flash memory on the controller PCBA incompletely loaded, and the printer may not boot up.
11. At the command prompt type: C: cd \download 12. Enter the following command: filename.exe -n xxx.xxx.xxx.xxx where filename.exe is the file name you noted in step 8 and xxx.xxx.xxx.xxx is the IP address of the printer. This command takes the file on the hard drive and copies it as a binary file into the flash memory on the printer controller board. NOTE: If the software does not download, use the Firmware Download Utility (page 158).
Chapter 5 Downloading Software through the NIC Using FTP Downloading Software through the NIC Using FTP IMPORTANT To load software through the NIC, you need the IP Address of the printer and the flash memory must contain basic printer code. If the flash memory was replaced, or if a download was interrupted (e.g., by a power outage), you must load software through the parallel port. (See “Downloading Software If Flash Contains Only Boot or Corrupt Code” on page 166.) 1.
16. Once logged in, type the following sequence at the command prompt to download the filename.prg file to the printer: cd dest cd d1prn bin put filename.prg where filename.prg is the file name you noted in step 8. IMPORTANT Do not interrupt the downloading process once it has started. Interrupting a download will leave the flash memory on the controller PCBA and NIC incompletely loaded, and the printer may not boot up. 17.
Chapter 5 Downloading Software through the USB Port Downloading Software through the USB Port Normally the host communicates with the printer’s USB port with a Windows driver. To download a file using the USB Port, it needs to be remapped. To download software through the USB Port, perform the following steps: 1. Using Windows Explorer, create a directory named download at the root level of your C: hard drive (C:\download). 2. Insert the printer emulation software CD into your computer’s CD drive. 3.
Downloading Software through the Printronix Windows Driver Downloading Software through the Printronix Windows Driver The Printronix Windows Driver contains an option that allows you to download software to the printer. To download software to the printer, perform the following steps: 1. Using Windows Explorer, create a directory named download at the root level of your C: hard drive (C:\download). 2. Insert the printer emulation software CD into your computer’s CD drive. 3.
Chapter 5 Downloading Software If Flash Contains Only Boot or Corrupt Code Downloading Software If Flash Contains Only Boot or Corrupt Code If the flash memory contains only boot code (e.g., if it is new), or if a download was interrupted (e.g., by a power outage), you must download software through the printer’s parallel port using the three-key initialization sequence covered in this section. 1. Make sure the printer’s parallel port is available. 2. Set the printer power switch to O (Off). 3.
Printronix Windows Driver Using TrueType Fonts TrueType fonts allow you to customize the look of your forms and labels. You are able to download TrueType fonts purchased from various sources into your printer. The fonts are available for purchase on websites such as www.fonts.com and www.myfonts.com.
Chapter 5 Downloading TrueType Fonts PGL Emulation (Online) A TrueType font can be loaded by creating a file that appends a PGL command to the font and then sending that file to the printer. Use the PGL FONTLOAD command: ~FONTLOAD;FontName;FontSize;Location where FontName - TrueType font name, e.g. arial.ttf FontSize - TrueType font size, e.g. file size for arial.ttf Location - Specify the download location to Flash EMC Specify the download location to EMC. For example: ~FONTLOAD;arial.
Download Mode Header For EMC Flash 1. Start a Command prompt window. 2. Copy cnvt2fls.exe and addttemc.bat from your startup CD to your working directory. 3. In your working directory, include the TrueType font file in .ttf format (e.g., arial.ttf). 4. Convert the TrueType font file .ttf to a downloadable format .dwn with the following command: addttemc (filename without extension). Example: addttemc arial This creates the file arial.dwn. 5.
Chapter 5 Downloading TrueType Fonts 8. Start a command prompt session. (The Start Menu icon is usually labeled Command Prompt or MS-DOS Prompt.) 9. Make note of the file name with the .dwn extension of each file you want to download to the printer. 10. At the command prompt type: copy /b filename.dwn LPT1 (where filename.dwn is file name you noted in step 9.) NOTE: If you are loading the file using the LPT2 port on the computer, type the following command: copy /b filename.
PTX_SETUP 13. Press (Pause) key to place the printer online and return the printer to normal operation. Download TrueType Fonts via the Ethernet Using FTP 1. Put the printer into download mode. See “Download Mode” on page 168. 2. Use FTP to transfer the binary font file (.dwn instead of .prg) to the printer through the Ethernet. See “Downloading Software through the NIC Using FTP” on page 162. Follow the instructions for flash download operation.
Chapter 5 Filename Extensions Not Shown in Menus Filename Extensions Not Shown in Menus Files with the one of the filename extensions below (upper or lower case) are considered system files and are not shown in the View File List or Delete Files menu. Do not download any user files with these extensions. Table 13. File Extensions Not Shown in Menus Extensions *.bin *.inf *.ras *.cpg *.lfi *.rfv *.eng *.map *.sec *.fon *.pat *.gz *.
Labeling Applications Example: ~CREATE;FORM ISET;’UTF8’ FONT;NAME ARIAL.TTF ALPHA 10;10;2;2;$UTF-8 data$ STOP END ~EXECUTE;FORM;1 To Print Double Byte Characters (DBCS) You can print double byte (DBCS) characters using the ISET or SYMSET command to select DBCS character set with a non-DBCS printer (without a DBCS font cartridge). The following conditions must be met: 1. The font must be a TrueType font which supports DBCS characters. 2. The font must have the characters arranged in Unicode order. 3.
Chapter 174 5 Select and Print Downloaded TrueType Fonts
6 Routine Care and Troubleshooting Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain top printing quality, remove these residues by cleaning the printer periodically. WARNING Set the printer power switch to O (Off) prior to performing any cleaning tasks. Leave the power cord connected to keep the printer grounded and to reduce the risk of electrostatic damage.
Chapter 6 Cleaning Interior Cleaning Clean the interior of the printer by removing any dirt, lint, or paper dust. Use a vacuum cleaner, described above, or a brush with soft non-metallic bristles.
Cleaning the Printhead, Platen Roller, Media Sensors, and Media Damper NOTE: Even after a thorough cleaning with a Printhead Cleaning Pen or Alcohol Wipe, you may still see printouts with voids or streaks. This may be the result of baked-on ribbon resin that can be hard to remove when normal cleaning cycles are not maintained. Try using a Thermal Printer Cleaning Card or Sheet. When using a cleaning card or sheet, follow the directions on the packaging.
Chapter 6 Cleaning Printhead Heating Elements (underneath, not shown) A Deck Lock Lever Printhead Assembly Media Sensor Assembly Printhead Release Lever Platen Roller A Print Element Figure 3.
Cleaning the Printhead, Platen Roller, Media Sensors, and Media Damper Media Damper Cleaning The media damper and its width guides can accumulate parts of labels, adhesive and paper dust residue that can prevent the proper guiding of labels. • Cleaning Agent - Use an isopropyl alcohol wipe or isopropyl alcohol on a clean cloth. • Schedule - Clean the media damper and its width guides each time you clean the printhead. 6.
Chapter 6 Printer Tests 13. Test the printer cutting operation by selecting one of the test patterns to print. Select Printer Tests in the DIAGNOSTICS menu (see “DIAGNOSTICS Menu” on page 144). Printer Tests A sequence of automatic tests is performed during printer power-up. If any faults are detected at that time, a fault message will display. Before setting the printer for online operation, run a test print.
Data Exchange Data Exchange Many things can cause data loss or communications problems. This section suggests some ways to isolate these problems and determine their cause. Handshaking Handshaking is the exchange of signals between two computers (or a computer and a peripheral input or output device) to indicate the status of the data being transferred. In the serial mode, the printer uses both hardware and software handshaking and transmits both forms simultaneously when the input buffer is full.
Chapter 6 Troubleshooting Common Situations Controlling Print Quality Four factors have the greatest effect on print quality: • • • • The amount of heat applied by the printhead elements (print intensity) The speed at which media is moving under the printhead (print speed) The amount of printhead pressure (see page 41 to 44). Media and ribbon compatibility (see page 258 to page 260).
Replacing the Printhead 1. Set the printer power switch to O (Off). WARNING Always unplug the printer power cord from the printer or power outlet before doing any installation procedure. Failure to remove power could result in injury to you and damage the equipment. When applicable, you will be instructed to apply power. 2. Unplug the printer power cord from the printer or the AC power source. 3. Disconnect the data signal cable(s) from the printer interface(s). 4. Remove the ribbon and media (e.g.
Chapter 6 CAUTION Replacing the Printhead To prevent electrostatic damage to electronic components, ground yourself by touching an unpainted part of the printer frame before handling and installing the printhead. 6. Touch an unpainted part of the printer frame before touching the printhead. 7. Press the printhead release lever and lower the old printhead. 8. Push the release tab down on the power supply cable assembly and remove the cable from the printhead assembly. 9.
Restore the Printer to Operation 1. Inspect the light brown area of the printhead for smudges or fingerprints. If necessary, gently clean the light brown area with a soft, lint-free cloth (or a cotton swab) moistened with isopropyl alcohol. 2. Install the ribbon and media (e.g., paper, label, or tag stock material). 3. Close the pivoting deck by rotating the deck lock lever fully clockwise. (Figure 4.) 4. Close the media cover. 5. Plug the AC power cord into the printer and the power source. 6.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Diagnostics for E0xx, Bad NVM, or ILL NVM Errors If the printer stalls with an LCD message such as ‘E03E DSI CXIWX” or “NOVRAM ERR”, reboot the printer and continue. If this situation persists, invoke a diagnostic option that will capture the failure dump in a flash file that can be later uploaded from PrintNet Enterprise Suite and sent to Printronix Customer Support Center (see page 273) for further analysis.
Solving Other Printer Problems Solving Other Printer Problems Table 14. Printer Problems and Solutions Symptom Communications Failures. Solution/Explanation 1. Check the interface cable. 2. Check the configuration to ensure the correct interface is enabled. 3. Verify the printer is receiving data by viewing the flashing Online indicator on the control panel. CONTROL PANEL LCD message display is illuminated and the printer appears to be working, but nothing is printing. 1.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 14. Printer Problems and Solutions (continued) Symptom LCD message display is illuminated and the printer appears to be working, but nothing prints and “Invalid Data” displays. Solution/Explanation This message informs the user that the printer has received data, but no valid commands were found. This typically occurs when an incorrect emulation or SFCC was selected.
Solving Other Printer Problems Table 14. Printer Problems and Solutions (continued) Symptom Solution/Explanation POWER FAILURES Printer fails to turn on, the display is not backlit. 1. Check that the printer AC power cord is correctly attached to the printer and to the AC power outlet. 2. Have a qualified electrician test the AC wall outlet for the correct power range. Locate the printer in an area that has the correct power range. 3. Check the AC power cord.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 14. Printer Problems and Solutions (continued) Symptom Media and ribbon move, but no image prints in Thermal Transfer mode. Solution/Explanation 1. Print the Checkerboard diagnostic test pattern and check that the image appears on the used portion of ribbon. If the image is on the ribbon, the ribbon may be installed with the transfer side against the printhead, instead of against the media. 2.
Solving Other Printer Problems Table 14. Printer Problems and Solutions (continued) Symptom • Start of image is printed an erroneous distance from the top-of-form. • The printer starts to print one label and then another, all within the same physical label. Solution/Explanation 1. Make sure the Label Length value matches the actual physical length of the label installed and run Auto-Cal (see page 47).
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 14. Printer Problems and Solutions (continued) Symptom Smears or voids in printed image. Solution/Explanation 1. Clean the printhead. 2. Make sure the printhead temperature (Print Intensity) is not too high. Change the Print Intensity value in the MEDIA SETUP menu. See “Print Intensity” on page 69. 3. Verify that the printhead pressure switch are positioned correctly to match the media thickness installed. 4.
Solving Other Printer Problems Table 14. Printer Problems and Solutions (continued) Symptom Solution/Explanation PRINTER OPERATION Advances several labels when Feed key is pressed. 1. Check that labels are loaded correctly. (See “Loading Roll Media” on page 25.) 2. Check that the Label Length (in the MEDIA SETUP menu, or sent by the host computer) agrees with the length of the media installed.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 14. Printer Problems and Solutions (continued) Symptom Label wraps around the platen roller. Solution/Explanation 1. Open the pivoting deck by rotating the blue deck lock lever counterclockwise. 2. Remove the front cover thumbscrew and front cover from the printer for better platen access. 3. Remove the wrapped label by slowly pulling and unwrapping it from the platen.
Printer Alarms Table 14. Printer Problems and Solutions (continued) Symptom Solution/Explanation RIBBON Printer cuts (melts) through the transfer ribbon. 1. Verify that Print Intensity is set to the proper level in the MEDIA SETUP menu. 2. Verify that Print Mode in the MEDIA SETUP menu is set for Transfer and not Direct Thermal. Printing stops and the FAULT status indicator flashes. 1. Check that the media sensor is clean and undamaged. 2.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Fault Messages Requiring Field Service Attention If a fault is not correctable by the operator, the fault message is followed by an asterisk (*). This usually indicates that an authorized service representative is needed. You should try two steps to clear the fault before calling your authorized service representative: 1. Set the printer power switch to O (off), wait 15 seconds, then turn the printer on again. Run your print job again.
Fault Messages Table 15. Fault Messages Displayed Message Can User Correct? BAD NVM CALL 1 BAD NVM CALL 2 BAD NVM CALL 3 BAD NVM CALL 4 BAD NVM CALL A Yes BAD VFU CHANNEL Explanation Solution Printer firmware code error. 1. Cycle power. Yes The user tried to use an undefined VFU channel. Use defined channels. CALIBRATION FAIL See User Manual Yes Calibration values derived from Manual Calibrate were not acceptable. Perform a Run Manual Cal (run manual calibrate) again.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 15. Fault Messages Displayed Message CUTTER FAULT Jam or Cut Fail Can User Correct? Yes Explanation Solution 1. Cutter assembly is not in the closed position. 1. Place the cutter assembly in the closed position. 2. Cutter option was not able to complete a full cut cycle due to a jam. 2. Clear obstruction from the cutter assembly. 3. Cutter PCBA detected current overload and opened circuit breaker on cutter PCBA. 3.
Fault Messages Table 15. Fault Messages Displayed Message Can User Correct? Explanation Solution DOWNLOADER ERROR FLASH WRITE #3 Repeat Download No A Flash Write to Expanded Flash failed to complete. Try downloading again or contact your authorized service representative. DOWNLOADER ERROR FLASH WRITE #4 Repeat Download No A Flash Write failed to Expanded complete. Try downloading again or contact your authorized service representative.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 15.
Fault Messages Table 15. Fault Messages Displayed Message ERROR: INSUFFICIENT DRAM Cycle Power Can User Correct? Yes/No Explanation Solution Not enough RAM memory available for a printer function. 1. Power off the printer for 15 seconds, then power back on again. 2. If the message reappears, delete files from FFS as they are copied into RAM. 3. Select the menu option, Optimize & Reboot. 4. If the message reappears, replace the controller PCBA.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 15. Fault Messages Displayed Message Can User Correct? Explanation Solution ERROR: PROGRAM NOT COMPATIBLE Yes The printer is not compatible with the downloaded program. Power off the printer for 15 seconds, then power back on. If the problem persists, contact your authorized customer service representative. ERROR: PROGRAM NOT VALID Yes The printer does not see a program in flash memory.
Fault Messages Table 15. Fault Messages Displayed Message Can User Correct? Explanation Solution FILE SYS FULL File Too Big Yes/No Insufficient flash memory available to store file. Delete unncessary files and select the Optimze&Reboot menu option. Check the Flash Avail menu option to determine if there is enough flash to store the file you wish to save. Files too large for onboard flash may be saved on the (optional) Extended Memory Cartridge (EMC).
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 15. Fault Messages Displayed Message GAP NOT DETECTED Check Sensor and Calibrate Can User Correct? Yes Explanation Solution The printer is set for Gap or Mark sensing, but no gap or mark was detected. 1. Check that the setting of the Gap/Mark Sensor in the SENSOR SETUP menu matches the installed media. 2. Check the position of the media sensors. (See “Positioning the Media Sensors” on page 44.) 3.
Fault Messages Table 15. Fault Messages Displayed Message Half Speed Mode Can User Correct? Yes Explanation Solution The printhead is approaching a hot state. Half Speed Mode helps the cooling process and should permit completion of print jobs. 1. Allow printer to continue printing. Full speed will resume automatically when a lower printhead temperature is achieved. Half Speed Mode helps prevent a PRINT HEAD HOT fault, which will stop the printer.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 15. Fault Messages Displayed Message LABEL MISSING Check Media Path Can User Correct? Yes Explanation The Label Taken Sensor did not detect the label present over the tear bar with Peel-Off Media Handling mode enabled. • LABEL READY Remove Label Yes • The label slipped behind the platen roller. • The label wrapped around the platen roller. • Peel-Off Media Handling mode was mistakenly selected.
Fault Messages Table 15. Fault Messages Displayed Message Can User Correct? Explanation Solution LOADING PROGRAM FROM PORT XX% Yes The new emulation program is loading into printer RAM. XX% indicates how much of the program has loaded. No action required. LOADING PROGRAM INTO FLASH Yes A program is getting loaded into flash. No action required. MEMORY REMOVED Check EMC Yes The EMC was removed while the printer was powered on. 1. Power off the printer. The printer does not sense media: 1.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 15. Fault Messages Displayed Message Can User Correct? Explanation Solution MODE NOT COMPATIBLE WITH CUTTER Check Media Mode Yes Peel-Off Media Handling selection was attempted with the cutter option still installed. This mode requires that the front door assembly be installed to use the Label Taken Sensor. Select a different Media Handling Mode.
Fault Messages Table 15. Fault Messages Displayed Message NVM HDW FAIL 8 Can User Correct? Yes Explanation Printer firmware code error. Solution 1. Cycle Power. Run the print job again. If the message appears, load the latest emulation software. 2. Cycle power. Run the print job again. If the message appears, record the display message and follow the instructions on page 186. 3. Contact your authorized customer service representative. OPTION NOT INSTALLED Yes 1.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 15. Fault Messages Displayed Message PRINTHEAD HOT Wait 5 Minutes Go Online Can User Correct? Yes/No Explanation The printhead has become overheated. Solution 1. Allow the printhead to cool down for 5 minutes, then press Pause. Resume printing. 2. If possible, reduce print intensity. 3. If problem persists, contact your authorized service representative.
Fault Messages Table 15. Fault Messages Displayed Message Can User Correct? Explanation Solution RFID CNTRY BAD: Set Country Freq No The RFID country frequency has not been set. Set RFID country through RFID menus. If problem persists contact your authorized customer service representative. RFID Comm Err Check Cable Yes RFID error: communication cannot be established with the RFID encoder. Disable the RFID reader or contact your authorized customer service representative.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 15. Fault Messages Displayed Message Ribbon Low Can User Correct? Yes Explanation 1. The supply spool is getting low. 2. If there is a large amount of ribbon still on the supply spool, then the Ribbon Low message is being displayed falsely. RIBBON OUT Load Ribbon Yes 1. The ribbon supply spool is empty. Solution 1. Replace ribbon. 2. Disable Ribbon Low in the MEDIA SETUP menu. 1. Replace the ribbon. 2. Reinstall the ribbon. 2.
Fault Messages Table 15. Fault Messages Displayed Message SERIAL BUFFER OVERRUN Can User Correct? Yes Explanation Receive overrun (Serial Interface). Solution 1. Make a configuration printout. 2. Verify that the printer matches the host serial interface configuration settings for Data Protocol, Baud Rate, Data Bits, Stop Bits, Parity, Data Terminal Ready, and Request to Send. 3. Set the printer serial interface parameter to match those of the host.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 15. Fault Messages Displayed Message WIRELESS ADAPTER NOT COMPATIBLE 214 Can User Correct? Yes Explanation The type of wireless card is incompatible with the printer software. Solution The PCMCIA radio card that you installed may be incompatible with the dual NIC interface in the printer. Verify the approved brand and model number of the radio card with your printer service provider and install the correct version.
Status Messages Status Messages Table 16. Status Messages Displayed Message Can User Correct? Explanation Solution 203 DPI Head Installed N/A Normal power-up message. The printer is running its initialization routine and indicating DPI resolution of the installed printhead. No action required. 305 DPI Head Installed N/A Normal power-up message. The printer is running its initialization routine and indicating DPI resolution of the installed printhead. No action required.
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors Table 16. Status Messages Displayed Message Can User Correct? Explanation Solution DO NOT POWER OFF N/A This is a standard warning message that displays while the printer is downloading software. Do not power off the printer until downloading is complete. ETHERNET INITIALIZING Please Wait N/A Ethernet is initializing. No action is required. ETHERNET READY N/A Ethernet Interface has finished initializing. No action is required.
Status Messages Table 16. Status Messages Displayed Message Can User Correct? Explanation Solution TESTING HARDWARE PLEASE WAIT Yes Normal power-up message. Printer is running its initialization routine. No action required. THE ↵ KEY IS LOCKED Yes A momentary status message that appears when an attempt is made to change a menu option or perform a diagnostic print test. By default, the ↵ (Enter) key is locked when the printer powers on. 1.
Chapter 218 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors
A Specifications Print Method SL4M/T4M Print Resolution (dpi) 203 305 Method Direct or Thermal Transfer Direct or Thermal Transfer Max. Print Speed (ips) 10 10 Max. Slew Speed (ips) 10 10 Max. Print Width (in.) 4.1 (104.1 mm) 4.1 (104.1 mm) Flash Memory (MB) Standard 8 8 Flash Memory (MB) Maximum with Expanded Memory Cartridge (EMC) option 40 40 DRAM (MB) Standard/Max (fixed) 32 32 Max. Print Length (in.) at max. width, std.
Appendix A Media Table 17. Media - General Information Type Roll-fed, die-cut continuous or fanfold labels, tags or tickets; most direct thermal or thermal transfer materials. Supply Roll 8.0 inch (203.2 mm) maximum outside diameter on a 3 inch (76.2 mm) diameter core. Rewinder Accepts a full roll of backing from an 8 inch diameter roll of labels.
Media I. Tag Specification (Mark Sensing) II. Tag Specification (Gap Sensing) III. Label Specification (Gap Sensing) Black Mark (on underside) Recommended Cross Perf Location Recommended Cross Perf Location G Direction of Media Motion Direction of Media Motion Direction of Media Motion Figure 5. Media Dimensions Table 18. Media Specifications SL4M/T4M A Label Width Range 0.87 to 5.0 inches 22 to 128 mm B Liner Width Range 1.0 to 5.15 inches 25 to 131 mm C Min. Gap/Hole/Notch Height 0.
Appendix A Media Thickness The printer supports media thickness ranging from .002 to 0.010 inches (0.051 to 0.254 mm). Media Capacity Media Type Roll Supply 8.0 inches (maximum outside diameter) on 3 inch inside diameter core 203 mm on 76.2 mm core Fanfold Supply 7.87 inches (200 mm) maximum height at rear entrance. Ribbon Ribbon length 1476 feet (450 m) Ribbon description Coated side in (ink on the inside of the ribbon) and coated side out (ink on the outside of the ribbon).
Memory Memory Flash Memory (standard) 8MB fixed on Controller PCBA DRAM (standard) 32MB fixed on Controller PCBA Optional Expanded Memory Cartridge CAUTION You must power off the printer before you install or remove the EMC, or you may damage the EMC and the printer. If you remove the EMC after powering on the printer with the EMC installed, the fault message "MEMORY REMOVED Check EMC" will display. You cannot clear this message by reinserting the EMC. You must cycle power.
Appendix A Host Interfaces 1. Serial RS-232 at 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, or 115200 baud. 2. Parallel (Centronics compatible) or IEEE 1284 bi-directional. 3. USB 2.0 Universal Serial Bus The RS-232 host interface shall have the following characteristics: Character Set: ANSI® ASCII character set Word Length: Selectable 7-bit or 8-bit data format Handshaking: XON/XOFF (in receive mode only) CTS/DTR. Clear To Send (CTS)/Data Terminal Ready (DTR) ETX/ACK.
Environmental Environmental Operating Temperature: 40° F to 104° F (5° C to 40° C) Storage Temperature: 23° F to 140° F (-5° C to 60° C) Operating Humidity: Storage Humidity: 10% to 90%, non-condensing 5% to 90% non-condensing Ventilation: Free air movement Dust: Non-conducting, non-corrosive NOTE: These conditions do not apply to media or ribbon storage. Physical Dimensions (Inches) Weight SL4M/T4M, unpacked excluding options 12.13H x 11.0W x 18.75D 31.8 lbs. (14.
Appendix A 226
B Printer Options Options are offered with the printer to enhance its capabilities and to provide a large degree of application flexibility. A description of the option complement is given below. Field installable options include installation instructions. Hardware Options Media Cutter The printer may be ordered with a cutter mechanism installed (for cutting tags and label liner), or the option can be field installed by the user at a later date.
Appendix B Hardware Options Expanded Memory Cartridge (EMC) The expanded memory cartridge (EMC) is a user installable option. See page 238 for installation instructions. The EMC can be ordered in any of these configurations as a factory option kit or as a field upgrade kit: • Expanded Memory - 32MB Expanded Memory Cartridge that provides additional Flash memory for forms, logos, and fonts (see “Optional Expanded Memory Cartridge” on page 223).
Interface Options Network Interface Card (NIC) This option permits placing the printer on a LAN rather than attaching it directly to a host system. The printer may be ordered with the NIC included in the shipping carton or it can be field installed at a later date. Two NICs (both are user installable at the rear panel of the printer) are available : • Ethernet 10/100Base-T. The Ethernet 10/100Base-T NIC supports data transfer rates of 100 Mbps. • Wireless 802.11b/g.
Appendix B Software Options Korean Andale, Ver 1.00A Traditional Chinese Andale, Ver 1.00A Simplified Chinese Andale, Ver 1.00A Japanese Andale, Ver 1.00A The font name and size will be listed on the configuration printout of the file system, under the EMC FFS file list. Quick Change Memory Cartridge (QCMC) The QCMC provides the ability to duplicate an entire printer’s firmware, saved configurations, and custom files quickly through the printer’s control panel with a user friendly interface.
Installing the QCMC CAUTION You must power off the printer before you install or remove the QCMC, or you may damage the QCMC and the printer. If you remove the QCMC after powering on the printer with the QCMC installed, the fault message “MEMORY REMOVED Check QCMC” will display. You cannot clear this message by reinserting the QCMC. You must cycle power. 1. Set the printer power switch to O (Off) from the front of the printer. 2. Raise the media cover. Media Cover A See page 232. Power Switch Figure 6.
Appendix B Installing the QCMC A From page 231. QCMC Arrow QCMC Slot QCMC Slot Cover Release Tab Figure 7. Installing the QCMC 3. Press the release tab and remove the QCMC slot cover. 4. Plug the QCMC (with the arrow positioned as shown) into the QCMC slot. 5. Install the QCMC slot cover. 6. Lower the media cover. 7. Set the printer power switch to | (On). 8. Make sure the Enter key is not locked and that Admin User is set to Enable. 9.
Saving the Printer’s Configuration to the QCMC NOTE: The MAC address residing on the QCMC will be used in place of the MAC assigned to the printer’s own network card whenever the QCMC is installed. If you do not want to identify the printer with this MAC address, make sure the QCMC is removed from the printer before attaching the printer to the network.
Appendix B Saving the Printer’s Configuration to the QCMC While the printer is saving its QCMC settings to the EMC, the following message will display. Do not interrupt the process. DO NOT PWR OFF Saving Setup To QCMC... XX% Upon successful completion of saving a flash image to the QCMC, the printer will display a message indicating the operation is complete. The printer will then reboot into normal operation. Save Complete Printer Will Now Reboot...
Copying the QCMC “Snapshot” Image to a Second Printer Always power off the printer before removing or inserting the QCMC. Place the QCMC into the second printer’s memory slot. Upon power up, the printer software detects the presence of a QCMC and a check of the QCMC will be performed to determine if there is already a saved flash image from this QCMC on the printer. If no, the following message will display: QCMC DETECTED Copy to Printer? Yes...Press No...
Appendix B Copying the QCMC “Snapshot” Image to a Second Printer PRINTER HARDWARE NOT COMPATIBLE Power Off Printer Remove Cartridge This means that the printer’s hardware options do not match the original printer’s options. A QCMC validation check will be performed to ensure the data stored on the EMC is not corrupted. If the test fails the following fault message will display.
Updating the Printer Configuration to the QCMC Updating the Printer Configuration to the QCMC Before a new printer flash image can be saved to a QCMC, the existing QCMC files must first be deleted. With the QCMC installed in the original host printer or a target printer, set “Admin User” to Enable under the “Printer Control” menu. Select the “Delete Saved QCMC/Files And Reboot ” option. The files will be deleted and the printer will reboot and optimize the flash on the EMC.
Appendix B Installing the EMC Installing the EMC CAUTION You must power off the printer before you install or remove the EMC, or you may damage the EMC and the printer. If you remove the EMC after powering on the printer with the EMC installed, the fault message “MEMORY REMOVED Check EMC” will display. You cannot clear this message by reinserting the EMC. You must cycle power. 1. Set the printer power switch to O (Off) from the front of the printer. 2. Raise the media cover. Media Cover A See page 239.
Loading New Firmware on the Printer A From page 238. EMC Arrow EMC Slot EMC Slot Cover Release Tab Figure 9. Installing the EMC 3. Press the release tab and remove the EMC slot cover. 4. Plug the EMC (with the arrow positioned as shown) into the EMC slot. 5. Install the EMC slot cover. 6. Lower the media cover. 7. Set the printer power switch to | (On). 8. Make sure the Enter key is not locked and that Admin User is set to Enable. 9. Install the EMC: a.
Appendix B Using the Standard Peel without Liner Rewinder iv. Press the Up key until Admin User displays. v. Select Enable and press ↵ to enable the option. vi. Press the Up key until EMC FSS displays. vii. Press ↵ to enter the EMC FSS menu. viii. Press the Down key until View EMC Files displays. ix. Press ↵ to enter the View EMC Files menu. c. x. Press the Down key to scroll through the list of files stored on the EMC. xi Find the font file name on the list.
Load Media Load Media Media Cover Pivoting Deck Label Deck Lock Lever Standard Peel Door Standard Peel Opening Media Damper Media Width Guide Standard Peel Roller Peel Bar Figure 10. Loading the Printer for Standard Peel Operation 1. To load media, refer to “Loading Roll Media” on page 25 and complete step 1 through step 10. 2. Open the standard peel door by pulling it out and down. 3.
Appendix B Using the Standard Peel without Liner Rewinder Standard Peel Door Label Liner Deck Lock Lever Figure 11. The Standard Peel Option 6. Rotate the deck lock lever clockwise to close the pivoting deck. 7. Close the standard peel door by pulling upward and it will lock in place. 8. Press the (Feed) key to advance the media to the next TOF (Top-of-Form) position. A label dispenses with the liner falling in front of the printer. 9. Press the (Pause) key until ONLINE displays. 10.
Configure the Printer Menu Using the Full Media Rewinder Option The full media rewinder allows you to automatically rewind printed labels into a roll after they have been printed. Configure the Printer Menu 1. Set Media Handling to Rewind in the MEDIA SETUP menu. (See “Configuring the Printer” on page 61 for more information.) 2. Calibrate the printer (see “Running Auto Calibrate” on page 47).
Appendix B Using the Full Media Rewinder Option Media Media Guide Media Guide Roller Alternate Media Path Frame Opening Sensor Thumbscrew Alternate Rewind Path Thumbscrew Rewinder NOTE: The wind direction lever (not shown) is located behind the thumbscrew. Rewinder Full Sensor Figure 13. Media Rewind Path NOTE: The alternate media path is for inside wound label. 3. Loosen the thumbscrew, pull it outward, position the wind direction lever in the desired location, and tighten the thumbscrew.
Load Media Rewinder Media Rewinder Clip Thumbscrew Media Retainer Media Figure 14. Securing Media on the Rewinder 7. Insert the media rewinder clip to secure the media. See Figure 14. 8. Manually rotate the rewinder one full revolution until the media is taut. 9. Install the media retainer onto the rewinder until it is flush against the liner. 10. Tighten the thumbscrew 11. Rotate the deck lock lever clockwise to close the pivoting deck. 12.
Appendix B Using the Full Media Rewinder Option Rewinder Full Sensor Setup 1. Open the side cover and media cover. 2. Position the rewinder full sensor in the lower position and tighten the sensor thumbscrew. See Figure 13 on page 244. NOTE: When the rewinder full sensor detects a roll full condition, the rewinder beeps and the message “REWINDER FULL Remove Roll” displays. 3. Close the side cover and media cover. Remove Printed Media from the Rewinder 1. Open the media cover and side cover. 2.
Configure the Printer Menu Using the Full Media Rewinder with 3 Inch Diameter Core Adapters Using the full media rewinder with 3 inch diameter core adapters allows you to automatically rewind printed labels onto a 3 inch diameter media take-up core after they have been printed. Configure the Printer Menu 1. Set Media Handling to Rewind in the MEDIA SETUP menu. (See “Configuring the Printer” on page 61 for more information.) 2. Calibrate the printer (see “Running Auto Calibrate” on page 47).
Appendix B Using the Full Media Rewinder with 3 Inch Diameter Core Adapters Rewinder Flange pgrwlod3 Outside Edge Thumbscrew Rewinder Outside Core Adapter Figure 16. Installing the Outside Core Adapter 3. Slide the outside core adapter onto the rewinder. Place it about 1/2 inch further in than the width of the media take-up core you are going to use.
Load Media Load Media 1. To load media, refer to “Loading Roll Media” on page 25 and complete step 1 through step 10. Be sure to open the side cover. 2. Thread the media over the front of the media guide, around the media guide roller, and through the frame opening toward the media take-up core. See Figure 18. NOTE: The alternate media path is for inside wound label.
Appendix B Using the Full Media Rewinder with 3 Inch Diameter Core Adapters Rewinder Flange pgrwlod7 Tape Media Take-Up Core Media Figure 19. Securing Media on the Media Take-Up Core 4. Wrap the leading edge of the media around the media take-up core. See Figure 19. 5. Slide the media flush against the left edge of the rewinder flange. 6. Tape the leading edge of the media onto the media take-up core. 7. Manually rotate the media take-up core one full revolution until the media is taut. See Figure 20.
Rewinder Full Sensor Setup pgrwlod9 Media Take-Up Core Thumbscrew Rewinder Media Retainer Figure 21. Installing the End Plate 8. Install the media retainer onto the rewinder as shown in Figure 21 until it is flush against the media take-up core. 9. Tighten the thumbscrew. 10. Rotate the deck lock lever clockwise to close the pivoting deck. 11. Press the (Feed) key to advance the media to the next TOF (Top-of-Form) position. 12. Press the (Pause) key until ONLINE displays. 13.
Appendix B Using The Standard Peel With Liner Rewinder Option pgrwld10 Media Roll Figure 22. Removing the Media Roll Remove Printed Media from the Rewinder 1. Open the media cover and side cover. 2. Press the (Feed) key to advance the last printed label past the printhead, and tear the liner from behind the last printed label. 3. Manually rewind the remaining printed labels onto the media roll by turning the media retainer (refer to Figure 21 on page 251). 4.
Load Media Load Media Media Cover Deck Lock Lever Rewinder Pivoting Deck Media Rewinder Clip Label Knurled Roller Peel-Off Door Platen Rubber Roller Side Cover Media Damper Figure 23. Loading Media on the Standard Peel with Liner Rewinder 1. Open the media cover. 2. Open the side cover and refer to the Label and Ribbon Routes label on the inside of the side cover. 3. Open the pivoting deck by rotating the deck lock lever fully counterclockwise. 4.
Appendix B Using The Standard Peel With Liner Rewinder Option 6. Thread the media under the media damper, over the platen, and in between the knurled roller and the rubber roller. See Figure 23 and Figure 24. 7. Thread the liner under the rubber roller. 8. Remove the media rewinder clip. Media Alternate Ribbon Path Label Platen Tear Bar Alternate Media Path Peel-Off Door Knurled Roller (open position) Rubber Roller Rewinder Liner Knurled Roller (closed position) Thumbscrew Figure 24.
Load Media pgrewcl2 Rewinder Media Rewinder Clip Liner Figure 25. Securing Liner onto the Rewinder 11. Insert the media rewinder clip to secure the media. See Figure 25. 12. Manually rotate the rewinder one full revolution clockwise until the liner is taut. 13. Remove labels from the liner so that behind the tear bar the liner is without labels for approximately 1.5 inches. 14. Remove labels from the liner so that below the tear bar the liner is without labels for approximately 2 inches. 15.
Appendix B Using The Standard Peel With Liner Rewinder Option Media Cover Rewinder Label Media Rewinder Clip Peel-Off Door Tear Bar Side Cover Printhead Deck Lock Lever Liner Figure 26. The Rewinder In Peel-Off Mode 16. Close the peel-off door and snap it down to lock it in place. 17. Press the (Feed) key. The label advances to the peel-off position, and “LABEL READY Remove Label” displays on the LCD. The liner remains on the rewinder. See Figure 26. 18.
Removing Label Liner from the Rewinder IMPORTANT The rewinder supports a maximum diameter of 8 inches of liner (including rewinder diameter). Exceeding this diameter can cause the liner to rub on the bottom pan. Removing Label Liner from the Rewinder 1. Open the media cover and side cover. 2. Open the peel-off door by pulling it upward, then forward. 3. Tear the liner at the tear bar. 4. Manually turn the rewinder to rewind the remaining liner onto the rewinder. 5.
Appendix B Supplies Supplies The best printing solution is achieved when the printer, ribbon, and media are matched to the application requirements. The use of Genuine Printronix Thermal Media and Ribbons will ensure optimum image quality, consistent bar code performance, and extended life of the printhead. Please refer to the Printronix Media Selection Guide for details concerning the application suitability for all media and ribbon products.
Genuine Printronix Media Genuine Printronix Media Printronix provides a wide variety of sizes, colors, and shapes of labels and tags readily available to meet all of your labeling needs. The Printronix Expanded Die Library details hundreds of label sizes and configurations which are quickly obtainable through the Printronix custom order system without the typical added costs and delays associated with the creation and tooling of a special die to match your requirements.
Appendix B Supplies Ribbon and Media Usage Type Media (Stock) Ribbon Features Typical Applications Direct Thermal Paper Label Tag Synthetic Label Not Used Low cost. Ease of use. Low environmental durability. Limited label life. Will fade and/or discolor when exposed to heat, sunlight, or chemicals. Shipping. Inventory tracking. Thermal Transfer Paper Label Tag Printronix Wide Spectrum Wax 8300 Lowest cost thermal transfer combination. Most commonly used. Low environmental durability.
C Char Dec ASCII Control Codes Hex NUL 0 00 SOH 1 01 STX 2 EXT Char Dec Hex Char Dec Hex Char Dec Hex 32 20 @ 64 40 ` 96 60 ! 33 21 A 65 41 a 97 61 02 + 34 22 B 66 42 b 98 62 3 03 # 35 23 C 67 43 c 99 63 EOT 4 04 $ 36 24 D 68 44 d 100 64 ENQ 5 05 % 37 25 E 69 45 e 101 65 ACK 6 06 & 38 26 F 70 46 f 102 66 BEL 7 07 + 39 27 G 71 47 g 103 67 BS 8 08 ( 40 28 H 72 48 h 104 68 HT 9 09 ) 41 2
Appendix C Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex FS 28 1C < 60 3C \ 92 5C | 124 7C GS 29 1D = 61 3D ] 93 5D } 125 7D RS 30 1E > 62 3E ^ 94 5E ~ 126 7E US 31 1F ? 63 3F _ 95 5F 127 7F NOTE: For the hardware handshake XON/XOFF commands: XON = Ctrl Q (DC1) XOFF = Ctrl S (DC3) 262
D PTX_SETUP Commands Overview The PTX_SETUP commands are a superset of commands which allow the printer to perform several tasks by parsing commands either stored in flash or sent to the printer by the host. Commands range from re-routing debug statements to downloading complete printer configurations. This appendix describes the PTX_SETUP commands specific to thermal printers, as well as the commands which are not platform specific. The PTX_SETUP Commands Some concepts to keep in mind are as follows: 1.
Appendix D The PTX_SETUP Commands General Commands The original PTX_SETUP commands were implemented on the disk-based legacy laser printers; however, many commands are also supported for thermal printers. This section describes the existing commands which work across all platforms, and provides a general description of how commands are formed. Each emulation has modes in which the PTX_SETUP commands could get missed.
General Commands Table 22. General PTX_SETUP Commands Command CONFIG Sub-Command Parameter Description LOAD Cfg Cfg can be 0-8. The PTX_SETUP will load configuration Cfg. If configuration Cfg was not previously saved, the operator panel will display an error message and the current configuration will be kept. SAVE Cfg Cfg must be 1-8. This command will save the current configuration as configuration Cfg. If Cfg is not in the range of 1-8, the command is ignored.
Appendix D The PTX_SETUP Commands Table 22. General PTX_SETUP Commands Command CONFIG Sub-Command OVERLAY Parameter Cfg RESET Description This command overlays the configuration data that follows on existing configuration Cfg. Cfg must be 1-8 (or END). If Cfg does not exist then command is treated the same as DOWNLOAD. Reboots the printer. GET_NAMES “Port” This command uploads the names of the configurations to the port specified by Port. Port must either be “1284” or “SERIAL”.
General Commands Table 22. General PTX_SETUP Commands Command CONFIG LP MODE Sub-Command PANEL Parameter Description LOCK This command locks the operator out of the printer’s configuration menu. UNLOCK This command unlocks the printer’s configuration menu and allows the operator access to the menus. By default, the menu is unlocked. PNE_PORT_NUM Port Number This command sets the Port Number the PNE uses to communicate to the printer if the PNE Port was set to Ethernet.
Appendix D The PTX_SETUP Commands Table 22. General PTX_SETUP Commands Command FILE_IO (DISK_IO) 268 Sub-Command Parameter Description CAPTURE Filename Captures all incoming data into a file named Filename. Receipt of a FILE_IO–CAPTURE command without the Filename parameter will force the file data to be written to flash, and will end the file capture. DRIVE Letter This command is parsed for backwards compatibility.
General Commands Table 22. General PTX_SETUP Commands Command FILE_IO (DISK_IO) PTX_END Sub-Command Parameter Description RUNFILE File;Prop The RUNFILE command will open the file named File for printing. After the PTX_END command is processed, the contents of File will get printed before any more data is read from the host. If the Prop field is present, RUNFILE will verify that Prop matches the saved file properties. Any mismatch will cause the command to be ignored.
Appendix D The PTX_SETUP Commands setup file. This is necessary because the printer caches the active configuration. Rebooting the printer ensures that the desired configuration is correctly read from FLASH. NOTE: While an upload or download is in progress, the Front Panel will be unavailable. The Configuration Save and Delete commands from the front panel can be blocked by using the Protect Configurations feature. This is intended to prevent someone from inadvertently reconfiguring a printer.
Thermal Commands Thermal Commands Table 23 lists PTX_SETUP commands which apply to thermal printers. Table 23. Thermal PTX_SETUP Commands Command ENGINE Sub-Command Parameter Description ALM_WIDE wide width Set the Auto Label Mapping wide width (in units of 1/1000”; e.g., a wide width value of 1000 = 1”), which represents the width of the image in the file sent from the host which is to be auto label mapped into several labels, each of which will have a width of narrow width.
Appendix D The PTX_SETUP Commands Table 23. Thermal PTX_SETUP Commands Command ENGINE RFID Sub-Command Parameter MEDIA_HANDLING Value Sets the type of media handling: 0 - Continuous 1 - Tear-Off Strip 2 - Tear-Off 3 - Peel-Off 4 - Cut MIRROR Value Value of 0 turns mirroring off, non-zero turns mirroring on. MODE X Sets the print mode to Thermal Transfer. D Sets the print mode to Direct Thermal. WIDTH Value Sets the page width in 1/1000” units.
E Customer Support Printronix Customer Support Center IMPORTANT Please have the following information available prior to calling the Printronix Customer Support Center: • • • • Model number • • • Is the problem with a new install or an existing printer? Serial number (located on the back of the printer) Installed options (i.e., interface and host type if applicable to the problem) Configuration printout: See “Printing a Configuration” on page 154.
Appendix E Printronix Customer Support Center Corporate Offices Printronix, Inc. 15345 Barranca Parkway Irvine, CA 92618 U.S.A. Phone: (714) 368-2300 Fax: (714) 368-2600 Printronix Inc. c/o Printronix Nederland BV Bijsterhuizen 11-38 6546 AS Nijmegen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 6542 0110 Fax: (65) 6546 1588 Printronix Commercial (Shanghai) Co.
F Glossary Baud (rate) Baud Rate is the number of information bits that can be transmitted between the printer and the computer in one second. For example, one baud equals one bit per second in a series of binary signals. Both the printer and the computer must be configured to the same baud rate. BIT Binary digIT. A digit in the binary number system, represented by a 0 or a 1. A bit is the smallest unit of storage in a digital computer.
Appendix F Default A value, parameter, attribute, or option that is assigned by a program or system when another has not been specified by the user. Diagnostic Pertaining to the detection and isolation of a printer malfunction or mistake. Direct Thermal Media Direct Thermal Printing DRAM Media coated with special chemicals that act as an accelerator, acceptor dye, and binder.
Interface The hardware component used to link two devices by common physical interconnection, signal, and functional characteristics. IPS The speed at which the media is printed based on a rate of Inches-Per-Second. Label Liner (backing) The material labels are attached to during their manufacturing process. Attachment is usually accomplished with an adhesive. After printing, labels can be easily removed from the liner and the liner discarded or recycled.
Appendix F Parity (check) Parity checking is the addition of a non-data bit to data, resulting in the number of “1 bits” being either always even or always odd. Parity is used to detect transmission errors. Parity represents value in the check digit of the received or transmitted data. PCBA Printed Circuit Board Assembly. A PCB with components (ICs, resistors, capacitors, etc.) installed.
Sensed Distance Gap/Mark Sensor = Gap: The Sensed Distance value is the physical length of one label plus the length of one gap. Gap/Mark Sensor = Mark: The Sensed Distance value is the physical distance from the trailing edge of one black mark to the trailing edge of the next. Standard-Pitch RFID Labels Short-Pitch RFID Labels Labels with RFID inlays that typically have a pitch from 2.0 to 6.0 inches. These labels support tag encoding and provide ample space to print text, graphics, barcodes, or logos.
Appendix F 280
G Communication Notices Notices This information was developed for products and services offered in the U.S.A. Printronix may not offer the products, services, or features discussed in this document in other countries. Consult your Printronix representative for information on the products and services currently available in your area. Any reference to an Printronix product, program, or service is not intended to state or imply that only that Printronix product, program, or service may be used.
Appendix G Notices Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurement may have been estimated through extrapolation. Actual results may vary.
Communication Notices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix G Communication Notices This product contains an intentional radiator with the following parameters: Operating Frequency: 902 to 928 MHz Typical RF Power: 100 milliwatts Maximum RF Power: 700 milliwatts Printronix SL4M and T4M Tested To Comply With FCC Standards FOR HOME OR OFFICE USE Canada This Class B digital apparatus complies with Canadian ICES-003 and RSS 210. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards. this product has been tested and found to comply with the limits of Class A Information Technology Equipment according to European standard EN 55022.
Appendix G Software License Agreement RFID Intended use: non-specific short range device operating in the band 869.4 to 869.95 MHz for Home and Office environment in E.E.A and Switzerland. Wireless Ethernet Intended use: Low Power 802.11b/g radio LAN product operating indoor in 2.4 GHz bands for Home and Office environment in E.E.A and Switzerland.
3. No Warranty THE EMBEDDED SOFTWARE IS PROVIDED UNDER THIS LICENSE ON AN “AS IS” BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES THAT THE EMBEDDED SOFTWARE IS FREE OF DEFECTS, MERCHANTABLE, FIT FOR A PARTICULAR PURPOSE OR NON-INFRINGING. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE EMBEDDED SOFTWARE IS WITH YOU.
Appendix G Software License Agreement 7. Miscellaneous This Agreement represents the complete agreement concerning subject matter hereof. If any provision of this Agreement is held to be unenforceable. This Agreement shall be governed by California law provisions (except to the extent applicable law, if any, provides otherwise), excluding its conflict-of-law provisions. 8.
OpenSSL License The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact openssl-core@openssl.org. /* ========================================================== * Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.
Appendix G Software License Agreement * OF THE POSSIBILITY OF SUCH DAMAGE. * ========================================================== * * This product includes cryptographic software written by Eric Young * (eay@cryptsoft.com). This product includes software written by Tim * Hudson (tjh@cryptsoft.com). * */ Original SSLeay License /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved. * * This package is an SSL implementation written * by Eric Young (eay@cryptsoft.com).
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE * ARE DISCLAIMED.
Appendix G Limited Software Product Warranty Limited Software Product Warranty Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions. Remedy Your exclusive remedy and the sole liability of Printronix, Inc.
Termination of License Agreement This License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. If you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation. U.S.
Appendix G 294 Limited Software Product Warranty
Index Numerics B 1284 Parallel Interface, 56 B11 ERROR RAM TEST FAILED, 196 203 DPI, 215 B12 ERROR PROGRAM MISSING, 196 300 DPI, 215 B13 NOT COMPATIBLE, 196 40V POWER FAIL, 196 B22 DECOMPRESS SIZE, 196 A Acoustic Noise, 225 Adjustments, media width, 42 Admin User Enable, 64 Admin User option, 116 Adv Continuous option, 70 AI 00 Spaces option, 101 Alarm option, 108 Alarms, printer, 195 Andalé Fonts, 229 Auto Calibrate, run, 47 Auto Dump option, 146 B23 ERROR DECOMPRESS CKSUM, 196 BAD NVM CALL 1,
Centronics option, 131 Menu Unlock combo key, 39 Change Printer Settings, 64 online indicator, 39 Cleaning Pause key, 36 cutter option, 179 Right key, 38 exterior, 175 Soft Reset combo key, 39 interior, 176 Up key, 38 Clear Error Log option, 146 Control Print Quality, 182 CLEARING PROGRAM FROM FLASH, 215 Controls, 35 Clip Page option, 80 Copy Complete, 197 Command Copying QCMC snapshot image, Quick Change operation of FILE_IO, 270 Commands Memory Cartridge (QCMC), 235 CR Edit option, 10
Do FF at TOF option, 102 E03C DSI BAT PS message, 200 DO NOT POWER OFF, 216 E03E DSI CXIWX message, 200 DO NOT PWR OFF Copying QCMC to Printer, 198 E03F DSI CXOWX message, 200 DO NOT PWR OFF Saving QCMC to Printer, 198 E03G DSI ECXIWX message, 200 Documentation list, 15 E03H DSI ECXOWX message, 200 Down Key, 38 E04A ISI NO TRA message, 200 Download Combo Key, 39 E04B ISI DIRECT message, 200 Download Mode, 168 E04C ISI PROTEC message, 200 Download TrueType Font to DBCS Through E06 NOT ALIGNE
Expanded Memory Cartridge, 223, 228 Ext Execute Copy option, 101 Extra Bold Char.
GAP NOT DETECTED, 204 SERIAL FRAMING ERROR, 213 H00 PCI SLOT?, 204 SERIAL PARITY ERROR, 213 H01 PCI J24, 204 SOFTWARE ERROR, 213 Half Speed Mode, 205 WAITING FOR PROGRAM DOWNLOAD, 213 INVALID EMC, 205 WIRELESS ADAPTER NOT INVALID FILE SYS, 205 COMPATIBLE, 214 LABEL MISSING, 206 Fault Message ILL NVM VALUE 5, 205 LABEL READY, 206 Fault Message ILL NVM VALUE 6, 205 LOADING PROGRAM FROM PORT XX%, 207 Fault Message ILL NVM VALUE 7, 205 LOADING PROGRAM INTO FLASH, 207 Fault Messages, 195 MEDI
H INTERFACES menu, 117 H00 PCI SLOT?, 204 submenu, 121 H01 PCI J24, 204 Interfaces, 53 Half Speed Mode, 205 IEEE 1284, 56 Hardware options, 227 Head Auto-Cal option, 88 Head On Time option, 147 INVALID EMC, 205 INVALID FILE SYS, 205 L Head Resolution option, 147 Head Voltage option, 147 Label Length option, 71 Hex Dump Mode option, 146 LABEL MISSING, 206 Hidden Menus, 64 Label Missing option, 79 Hor Image Shift option, 72 LABEL READY, 206 Horizontal Black Marks, sensing, 45 Label Wait Ti
M Main FFS option, 111 Main Menu, 66 Manual conventions, 14 related documents, 15 special information, 15 warnings, 15 Manual Calibrate, run, 50 Mark Sensing, 46 Mark TOF Detect option, 91 Max Cache Memory option, 113 Max Cached Char option, 113 Max Font Buffer option, 113 Media, 259 dimensions, 221 load, 25, 30 Printronix, 259 specifications, 220 usage, 260 Media Cutter, 227 Media Cutter, specifications, 223 Media Handling Modes, 40 Media Handling option, 69 MEDIA OUT, 207 Media Profile, run, 48 MEMORY RE
Online Mode, 34 PGL ERROR, 209 Online Status indicator, 36 PGL Normal option, 103 Operating Modes, 34 Physical Specifications, 225 Fault, 34 PI Slew Range option, 100 Menu, 34 Pin Assignments, Centronics, 54 Offline, 34 PJL Control option, 109 Online, 34 Platen Label Wrap, 194 Operation of FILE_IO command, 270 Position Media Sensors, 44 Optimize&Reboot option, 112 Power Cord Requirements, 21 Optimized Ratio option, 100 Power on IGP/PGL option, 101 OPTION NOT INSTALLED, 209 Power On Prin
optional features, 12 Printhead Pressure Adjustment, 41 options, 227 PrintHead Usage option, 147 physical specifications, 225 Printhead Wear, 182 position media sensors, 44 Printing Adjustments, media width, 42 power cord requirements, 21 Printing Process, 14 power on, 35 power switch, 35 direct thermal printing, 14 thermal transfer printing, 14 printing process, 14 Printing, specifications, 219 restore operation, 185 Printronix Media, 259 self-test, 180 usage, 260 set configuration parame
R Rcv. Status Port option, 109 Run Media Profile, 48 Run Profile option, 86 S Real Time Clock, 228 Repeat Form Opt option, 104 Save Char to Fls option, 110 Replace Printhead, 183 Save Config, 142 Reset Cfg Names option, 143 Save Configuration, 148 Reset Head Data option, 147 Save Set to Fls option, 110 Restore Printer To Operation, 185 Save, auto, 149 RESTORING BOOT CODE, 216 Saving Printer’s Configuration, Quick Change Ret.
Slash 0 option, 99 POWER SAVER MODE, 216 Slew Speed Ctrl option, 78 PRINTER RESETTING, 216 Soft Reset Combo Key, 39 RESTORING BOOT CODE, 216 Software Build option, 146 STATUS LOADING FIRMWARE, 216 SOFTWARE ERROR, 213 TESTING HARDWARE PLEASE WAIT, 217 Solve Printer Problems, 187 THE ENTER KEY IS LOCKED, 217 Special Information, 15 THE ENTER KEY IS UNLOCKED, 217 Specifications To stop Press Enter, 217 acoustic noise, 225 Status Messages, 215 environmental, 225 Storage Select option, 105 ho
printer problems, 187 ribbon, 195 TrueType Font, download to DBCS through UTF-8, 169 TrueType Fonts, 167 TrueType Fonts, downloaded, 172 Trunc Dyn Data option, 104 U Units option, 81 Unlocking the Enter key, 37 Unpack Printer, 17 Up Key, 38 UPC Descenders option, 103 Updating Printer Configuration, Quick Change Memory Cartridge (QCMC), 237 USB Port option, 132 USB Port, downloading software, 164 Use Label Length option, 90 User-Def Ratio option, 104 Using Downloaded TrueType Fonts, 172 UTF-8, download True
*251674-001* 251674-001N
