Energy Star Instruction Manual

Fault Messages
319
H00: PCI SLOT ?
See User Manual
No The controller board is
not communicating
with a PCI card. This
could indicate a bad
PCI card, poor
connection, or problem
in the PCI bus.
Call your authorized service
representative.
H01: PCI J24 No The controller board is
not communicating
with the PCI card in
PCI slot J24 or J25.
This could indicate a
bad PCI card, poor
connection, or problem
in the PCI bus.
Call your authorized service
representative.
H02: PCI J25 No The controller board is
not communicating
with the PCI card in
PCI slot J24 or J25.
This could indicate a
bad PCI card, poor
connection, or problem
in the PCI bus.
Call your authorized service
representative.
Half Speed Mode Yes The printhead or power
supply is approaching
a hot state. Half Speed
Mode helps the cooling
process and should
permit completion of
print jobs.
Half Speed Mode helps
prevent a PRINT
HEAD HOT or PWR
SUPPLY HOT fault,
which will stop the
printer.
1. Allow printer to continue
printing. Full speed will
resume automatically
when a lower printhead or
power supply temperature
is achieved.
2. Let the printer cool down.
Full speed will be restored
when printing is resumed.
3. Lower Print Intensity and
Print Speed to reduce
frequency of Half Speed
Mode.
HEAD POWER FAIL Yes/No Printhead lost power. 1. Replace the printhead.
2. Power off the printer for 15
seconds, then power back
on again. If the problem
persists, contact your
authorized customer
service representative.
Table 18. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution