Energy Star Instruction Manual
310
Chapter 6
Diagnostics for E0xx, Bad NVM, or ILL NVM Errors
27 CU TIMED OUT Yes Controller Unit Timed
Out: the printer was not
enabled for one minute
or more on a coax
interface.
Check the cable connection
and host system. (Refer to the
line problem determination
procedures, as recommended
by the host system.)
28 CU NOT ENAB Yes Controller Unit Not
Enabled. Poll time-out-
error. The printer was
not polled for one
minute across a coax
interface.
Check the cable connection
and host system. (Refer to the
line problem determination
procedures, as recommended
by the host system.)
33 HEAD OPEN
TIMEOUT
Yes Status message in the
CT emulation: The
printer was offline more
than 10 minutes, and
the "Intervention
Required" parameter is
set to "Send to Host."
Close and latch the printhead.
Press PAUSE to put the printer
online.
40V POWER FAIL Yes +40 VDC: an internal
power failure.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
203 DPI Head
Installed
Yes Normal power-up
message. The printer
is running its
initialization routine
and indicating DPI
resolution of the
installed printhead.
No action required.
300 DPI Head
Installed
Yes Normal power-up
message. The printer
is running its
initialization routine
and indicating DPI
resolution of the
installed printhead.
No action required.
Table 18. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution