Instruction manual

The Procedures
85
TABLE MISMATCH
DOWNLOAD AGAIN Message
1. This message indicates that an EC software update is in process.
Power off the printer. Download the program again from the
beginning (page 130).
TCB CORRUPTED* Message
1. Task Control Block Corrupted. Firmware error on the CMX controller
board.
Cycle power. Run the print job again. If the message appears,
download the emulation software again (page 130).
2. Cycle power. Run the print job again.
If the message appears, replace the CMX controller board. Record
the message and return it with defective CMX board.
TOF is lost repeatedly
1. Check that the customer is setting the forms length to match the size
paper used.
Set the forms length to match the length of paper being used.
2. If the customer is using multi-part forms, check that the forms thickness
lever is not being set too tightly.
Set the forms thickness lever to match the thickness of paper and
provide satisfactory print quality, but not too tightly.
3. Check the paper feed motor pulley for looseness. Make sure the correct
pulley is being used: it should have 25 teeth.
Hold the collar snug against the motor pulley and torque the 7/64 inch
setscrew to 25
± 2 inch-pounds (2.82 ± 0.23 N•m). Replace the
paper feed pulley if it does not have 25 teeth.
4. Check the condition and tension of the paper feed timing belt.
Adjust the paper feed timing belt. Replace the belt if it is damaged.
5. Remove the paper path or pedestal top cover. Make sure connector
P107/PAPR M is fully seated in connector J107 on the CMX controller
board.
Connect P107/PAPR M to J107 on the CMX controller board.
6. Power on the printer. Load paper and set TOF. Press PAPER ADVANCE
and VIEW several times and check that paper returns to TOF.
Replace the paper feed motor if paper does not return to TOF.
7. Power on the printer. Press PAPER ADVANCE and VIEW several times
and check that paper returns to TOF.
Replace the CMX controller board if paper does not return to TOF.