Instruction manual

The Procedures
67
2. Run the print job that generated the error message.
If the message appears, check the host data for invalid characters.
3. Ask the system operator to verify that the printer’s Device ID is set to the
correct emulation with respect to the host configuration.
Set printer Device ID to the correct emulation with respect to the host
configuration.
4. Run the print job that generated the error message.
If the message appears, go to Communications Failures, page 88.
PARITY ERROR Message
1. The printed output may contain random ? (question mark) characters.
Make a configuration printout. Verify that the printer matches host serial
configuration settings for Data Protocol, Baud Rate, Data Bits, Stop Bits,
Parity, Data Terminal Ready, and Request to Send.
Set printer serial interface parameters to match those of the host.
2. Send a print job to the printer.
If the message appears, replace the serial data cable.
3. Send a print job to the printer.
If the message appears, go to Communications Failures, page 88.
PLAT INV CMD* Message
1. Platen Invalid Command. Firmware error on the CMX controller board.
Cycle power. Run the print job again. If the message appears,
download the emulation software again (page 130).
2. Cycle power. Run the print job again.
If the message appears, replace the CMX controller board. Record
the message and return it with defective CMX board.
PLAT INV PARM* Message
1. Platen Invalid Parameter. Firmware error on the CMX controller board.
Cycle power. Run the print job again. If the message appears,
download the emulation software again (page 130).
2. Cycle power. Run the print job again.
If the message appears, replace the CMX controller board. Record
the message and return it with defective CMX board.
PLAT INV STATE* Message
1. Platen Invalid State. Firmware error on the CMX controller board.
Cycle power. Run the print job again. If the message appears,
download the emulation software again (page 130).
2. Cycle power. Run the print job again.