Instruction manual

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Chapter 3 Troubleshooting Procedures
1. Paper Bad Table. The paper feed process on the CMX controller board
has a corrupted table.
Cycle power. Run the print job again. If the message appears,
download the emulation software again.
2. Cycle power. Run the print job again.
If the message appears, replace the CMX controller board. Record
the message and return it with defective CMX board.
PAP BSY TOO LNG* Message
1. Paper Busy Too Long. Firmware error on the CMX controller board.
Cycle power. Run the print job again. If the message appears,
download the emulation software again (page 130).
2. Run the print job again.
If the message appears, power off the printer. Remove the paper path
or pedestal top cover. Make sure connectors P106 and P107 are fully
seated on the CMX controller board. Make sure the MPU cable, the
hammer bank logic cable, and the hammer bank power cable are
undamaged and have good connections. Replace as necessary.
(Refer to Appendix A.)
3. Power on the printer. Run the print job again.
If the message appears, replace the shuttle frame assembly.
4. Power on the printer. Run the print job again.
If the message appears, replace the CMX controller board. Record
the message and return it with defective CMX board.
PAP FIFO OVERFL* Message
1. Paper First In First Out Overflow. Firmware error on the CMX controller
board.
Cycle power. Run the print job again. If the message appears,
download the emulation software again (page 130).
2. Power on the printer. Run the print job again.
If the message appears, replace the CMX controller board. Record
the message and return it with defective CMX board.
PAP FIFO UNDRFL* Message
1. Paper First In First Out Underflow.
Cycle power. Run the print job again. If the message appears,
download the emulation software again (page 130).
2. Run the print job again.
If the message appears, power off the printer. Remove the paper path
or pedestal top cover. Make sure connectors P106 and P107 are fully
seated on the CMX controller board. Make sure the MPU cable, the
hammer bank logic cable, and the hammer bank power cable are