Instruction manual

The Procedures

Flash SIMM won’t copy

1. Power off the printer. Remove the flash SIMMs. Inspect the flash SIMM

sockets on the CMX controller board.

If any SIMM socket pins are bent or damaged, replace the CMX

controller board.

2. Make sure the blank SIMM is the same size as the SIMM to be copied.

Install the SIMMs, making sure they are fully and correctly seated. Power

on the printer. From the Boot Diagnostics menu, select and run MISC

UTILITIES / COPY FLASH SIMMS. (See page 92.)

If the DESTINATION NOT DETECTED message appears, the blank

SIMM is not a type supported by the boot code on the original SIMM.

If SOURCE LARGER THAN DESTINATION appears, the blank

SIMM is not large enough to contain the code on the original SIMM. If

the SIMM does not copy or the ERROR WRITING TO FLASH

message appears, replace the blank SIMM.

3. Power on the printer. From the Boot Diagnostics menu, select and run

MISC UTILITIES / COPY FLASH SIMMS.

If the new SIMM does not copy, replace the CMX controller board.

FM HEADER ERROR Message

1. Frame Header Error. Application software has violated header

parameters.

Not a printer problem. The system administrator should correct

applications data or configuration.

FRAMING ERROR Message

1. The printed output may contain random ! (exclamation point) characters.

Make a configuration printout. Verify that the printer matches host

configuration settings for Data Protocol, Baud Rate, Data Bits, Stop Bits,

Parity, Data Terminal Ready, and Request to Send.

Set printer serial interface parameters to match those of the host.

2. Send a print job to the printer.

If the message appears, go to Communications Failures, page 88.

GRF CHK ERROR

PRESS STOP Message

1. Graphic Check Error: in the CT emulation over a twinax interface, the

printer received a non-printable character.

Press CLEAR then press ON LINE.

HAM. COIL OPEN* Message

1. Hammer Coil Open. Electrical malfunction of one or more hammer coils.