Instruction manual

54
Chapter 3 Troubleshooting Procedures
Download the program again (page 130). If the message occurs
again, replace the flash memory.
ERROR: FLASH
NOT DETECTED Message
1. The printer could not find flash memory.
Check flash memory on the CMX controller board. If present, reseat
the flash SIMMs; if missing, install flash SIMMs.
ERROR: NO DRAM
DETECTED Message
1. The printer could not find any DRAM.
Check DRAM on the CMX controller board. If present, reseat DRAM;
if missing, install DRAM.
ERROR: NVRAM
FAILURE Message
1. The non-volatile memory has failed.
Replace the CMX controller board. (Do NOT attempt to replace
NVRAM.) Record the message and return it with defective CMX
board.
ERROR: PROGRAM
NEEDS MORE DRAM Message
1. The printer requires more DRAM memory in order to run the downloaded
program.
Add DRAM or use a smaller emulation program.
ERROR: PROGRAM
NEEDS MORE FLASH Message
1. The printer requires more flash memory in order to run the downloaded
program.
Add flash memory or use a smaller emulation program.
ERROR: PROGRAM
NOT COMPATIBLE Message
1. The printer is not compatible with the downloaded program.
Use the correct emulation software option(s) for this model printer.