Instruction manual

The Procedures
53
ERROR: DRAM AT
ADDRESS XXXXXXXX Message
1. The printer found a defective memory location.
Replace the DRAM.
2. Power on the printer.
If the message appears, replace the CMX controller board. Record
the message and return it with defective CMX board.
ERROR: EC PROGRAM
NOT VALID Message
1. The printer cannot find the engine controller program or the validation
checksum is corrupt.
Download the program again (page 130). If the message occurs
again, replace all flash memory SIMMs.
2. Power on the printer. Download the emulation.
If the message appears, replace the CMX controller board. Record
the message and return it with defective CMX board.
ERROR: EC STOPPED
AT STATE XXXX Message
NOTE: If the EC stops at state 0000 at power-up, replace the CMX controller
board. Record the message and return it with the defective board.
1. Where XXXX is a number from 0000 to 0010. The Engine Controller has
stopped and is in the state identified by the number displayed. Power off
the printer. Remove all flash memory and DRAM SIMMs. Inspect the
SIMM sockets on the CMX controller board.
If any socket pins are bent or damaged, replace the CMX controller
board.
2. Install the flash and DRAM SIMMs, making sure they are fully and
correctly seated. Power on the printer. Download the emulation (page
130).
If the message appears, replace the flash SIMM(s).
3. Power on the printer. Download the emulation.
If the message appears, replace the DRAM SIMM(s).
4. Power on the printer. Download the emulation.
If the message appears, replace the CMX controller board. Record
the message and return it with defective CMX board.
ERROR: FLASH
DID NOT PROGRAM Message
1. The printer encountered an error trying to program flash memory.