Instruction manual

The Procedures
41
31 PAPER OUT
TIMEOUT Message
1. In the CT emulation with a coax interface, a time-out message is sent to
the host if paper is not loaded within 10 minutes after CLEAR was
pressed to clear a paper out fault. Load paper. Run a print test.
If the message appears, replace the paper detector switch assembly.
2. Run a print test.
If the message appears, replace the CMX controller board. Record
the message and return it with defective CMX board.
32 PAPER JAM
TIMEOUT Message
1. In the CT emulation with a coax interface, a time-out message is sent to
the host if paper motion has not occurred for 10 minutes after CLEAR
was pressed to clear a paper jam fault.
Clear the paper jam. Press CLEAR.
2. Press PAPER ADVANCE several times and check that forms feed
without erratic motion, noise, or pin-hole damage.
If forms do not feed, go to Paper feeds poorly, page 68.
If forms feed, go to step 3.
3. Press VIEW once and check that forms move up.
Make sure the forms thickness lever is not set too tightly.
4. Press VIEW again and check that the forms thickness lever rotates and
the paper moves down.
If the forms thickness lever does not rotate and/or the paper does not
move down, refer to Reverse paper feed: platen does not open,
page 73.
5. Check the paper tension between the tractors.
Adjust the right tractor so that it does not pull paper too tightly or
leave it too loose. The right tractor should hold the paper under
“slight” tension.
6. Inspect the ribbon mask for bends or deformation that block the paper
path or prevent paper from exiting the pedestal top cover.
Replace a damaged hammer bank cover assembly.
7. Check the condition and tension of the platen open belt.
Adjust the platen open belt. Replace the belt if it is damaged.
8. Check the platen open pulley and the platen pulley for looseness.
Bottom out the platen open motor pulley on the motor shaft and
torque the 1/16 inch set screw to 9
± 2 inch-pounds (1.02 ± 0.23
N•m). Tighten the 7/64 inch setscrew in the platen shaft pulley, then
open and close the forms thickness lever and check that the platen
pulley setscrew does not hit the left ribbon guide.