Instruction manual

139
ERROR: NVRAM
FAILURE
The non-volatile memory has failed. Replace the CMX
controller board. (Do NOT
attempt to replace
NVRAM.)
ERROR: PROGRAM
NEEDS MORE DRAM
The printer requires more DRAM memory in
order to run the downloaded program.
Add DRAM or use a
smaller emulation
program.
ERROR: PROGRAM
NEEDS MORE FLASH
The printer requires more flash memory in
order to run the downloaded program.
Add flash memory or use
a smaller emulation
program.
ERROR: PROGRAM
NOT COMPATIBLE
The printer is not compatible with the
downloaded program.
Use the correct emulation
software option(s) for this
model.
ERROR: PROGRAM
NOT VALID
The printer does not see a program in flash
memory.
There is no program in
printer memory. Go to
step 1.
ERROR: SECURITY PAL
NOT DETECTED
The security PAL is not present or has failed. Check the security PAL at
location U54 on the CMX
controller. If the PAL is
absent, install correct
PAL. If security PAL is
present, replace the CMX
controller board.
ERROR: SHORT AT
ADDRESS XXXX
Hardware failure in DRAM or CMX controller
circuitry.
Replace DRAM. If
message occurs with new
DRAM, replace CMX
controller board.
ERROR: WRITING
TO FLASH
Hardware or software fault in flash memory. Download the program
again: Power off the
printer and start over at
step 21. If the message
occurs again, replace the
flash memory.
ERROR: WRONG
CHECKSUM
The printer received the complete program
but the checksum did not match. The data
were corrupted during download.
Download the program
again: Power off the
printer and start over at
step 21.
ERROR OCCURRED
FLUSHING QUEUES *
An interim message that displays while the
printer discards host data it cannot use
because a fault condition exists. While this
message displays, the asterisk (*) rotates.
Wait. When the asterisk
(*) stops rotating, a
different fault message
will appear: troubleshoot
the final message.
LOADING PROGRAM
FROM PORT XX%
The new program is loading into printer RAM.
XX indicates how much of the program has
loaded.
None
Table 6: Flash Memory Message Guide
Message Explanation Required Action