Instruction manual

138
Chapter 4 Loading Flash Memory from Multiple Diskettes
31. Power off the computer.
32. If you had to install a data cable to the computer and printer in step 6,
disconnect it from the computer and printer.
33. Reconnect the customer’s data input cable(s) to the printer, if required.
34. Return the printer to normal operation (page 107).
35. Using the configuration printout(s) you made in step 1, reconfigure the
printer. (Refer to the
User’s Manual .)
Table 6: Flash Memory Message Guide
Message Explanation Required Action
CLEARING PROGRAM
FROM FLASH
The program successfully loaded into printer
RAM and the checksum matched. The old
program is now being deleted from flash
memory.
None
DIAGNOSTIC
PASSED
The printer passed its memory and hardware
initialization tests.
None
ERROR: DC PROGRAM
NOT VALID
Printer cannot find the data controller program
or the validation checksum is corrupted.
Download the program
again: Power off the
printer and start over at
step 21. If the message
occurs again, replace the
flash memory.
ERROR: DRAM AT
ADDRESS XXXXXXXX
The printer found a defective memory
location.
Replace the DRAM.
ERROR: EC PROGRAM
NOT VALID
Printer cannot find the engine controller
program or the validation checksum is
corrupt.
Download the program
again: Power off the
printer and start over at
step 21. If the message
occurs again, replace the
flash memory.
ERROR: EC STOPPED
AT STATE XXXX
Hardware fault in the engine controller. See page 53.
ERROR: FLASH
DID NOT PROGRAM
The printer encountered an error trying to
program flash memory.
Download the program
again: Power off the
printer and start over at
step 21. If the message
occurs again, replace the
flash memory.
ERROR: FLASH
NOT DETECTED
The printer could not find any flash memory. Install flash memory
before trying to download
this program, or reseat the
SIMMs if they are present.
ERROR: NO DRAM
DETECTED
The printer could not find any DRAM. Check DRAM on CMX. If
present, reseat DRAM, If
missing, install DRAM.