Setup guide

5–17
Routine Service and Diagnostics
Table 5–1. Fault Messages
Fault
Message
Operator
Correctable?
Explanation Solution
48 V olt Failed * No Internal power failure. Contact your authorized field
service representative.
Address Error * No Failure in printer’s
internal microprocessors
or related IC chips.
Contact your authorized field
service representative.
Bus Error * No Failure in printer’s
internal microprocessors
or related IC chips.
Contact your authorized field
service representative.
Change Ribbon Yes RibbonMinder message
indicating it is time to
change the ribbon.
Replace the ribbon. See the
Operator’ s Guide . See also page
2–20 in this Setup Guide.
Dynamic RAM
Fault *
No Failure in printer’s
internal microprocessors
or related IC chips.
Contact your authorized field
service representative.
Ham. Bank Hot * No One or more hammer
coils are overheating.
Allow printer to cool. If fault
reoccurs, contact your authorized
field service representative.
Ham. Coil Open * No Electrical malfunction of
one or more hammer
coils. Y ou may continue
to print with degraded
print quality.
Contact your authorized field
service representative.
Ham. Coil Short * No Electrical malfunction of
one or more hammer
coils.
Contact your authorized field
service representative.
Ham. Drv. Short * No Electrical malfunction of
hammer driver system.
Contact your authorized field
service representative.
Mech. Dr . Link * No Electronic fault between
controller board and
mechanism driver board.
Contact your authorized field
service representative.
Mech Driver Hot * No Mechanism driver board
is overheating.
Allow printer to cool. If fault
reoccurs, contact your authorized
field service representative.
* Power off the printer . W ait 15 seconds. Power on the printer. If message reappears contact your authorized
field service representative.
Continued on next page